Christian Thompson
Buffalo, NY 716-***-**** ***************@*****.*** https://www.linkedin.com/in/christian-tho EDUCATION
Niagara University Lewiston, NY
BS of Finance
WORK EXPERIENCE
Vision Financial Buffalo, NY
Intern Oct 2022 - Present
Systematically tracked underwriting paperwork for life insurance & investment policies while attempting successful completion of SIE & Series 7 exams within the allotted timeframe. Lockport Town & Country Club Lockport, NY
Food Sales Sep 2018 - Present
Built strong customer relationships, resulting in a high satisfaction rate Increased food & spirits sales.
Needs analysis
Point of Sale (POS) system operations
Food safety understanding
Wine pairings
Check payment processing Relationship management
Liquor, wine, and food service Sales Techniques
Service prioritization
High-volume dining
Quality control
Effective customer upselling
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Maintained knowledge of menu items, garnishes, ingredients, and preparation methods to assist guests with menu selection.
Minimized customer wait times by taking and filling large volumes of customers consecutively LEADERSHIP EXPERIENCE
DECA Business Club Lockport, NY
Treasurer Sep 2017 - Sep 2020
Optimized store consignment operations by devising purchasing cycles & inventory checkpoints Maintained and approved finances for group related expenses SKILLS & INTERESTS
Skills:Microsoft Office (Excel, Word, PowerPoint), Java Script, HTML 5, CSS, Shopify Sales, Website Development, Real Estate License, Etsy Store Development, Google Ads, Sales, Online Advertising, Customer Relationship Management, Adobe (Acrobat, Illustrator, Photoshop) Interests:Web Design, Adobe, Microsoft Excel, Coding, Sales