Adlin Gonzalez

Customer Service

Hardworking Customer Service Representative with experience working with a diverse customer base. Trained in project and time management with extensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Contact

Phone

425-***-****

E-mail

adu3xx@r.postjobfree.com

Skills

Excel

PowerPoint

Microsoft office

Complaint resolution

Account management

Multi-line phone talent

Service standard

compliance

Administrative support

Good listening skills

Stocking and replenishing

Creative problem solving

Work History

Oct to Dec 22

Stock Associate

World Market, Tukwila Wa

● Be responsible for a variety of duties including customer service and making the shopping

experience fun and memorable for our customer

● Process freight and unload trucks

● Maintain merchandising, pricing, signing and sales floor replenishment standards

● Maintain an organized stockroom

● Contribute to a safe shopping environment

● Checkout customer in store and buy online pick up in store purchases as needed

● Share your passion and knowledge for our

products and help customers find the perfect

anything.

2022 To Current

Task Associate

Ulta Beauty, Covington Wa

● Keeping fixtures stocked with merchandise,

maintaining overall store cleanliness, and

completing tasks as assigned.

● Ensuring all tasks are executed as planned and the product is available for purchase.

● Supporting store management by following

processes and procedures and completing tasks.

● Managing task dashboard and ensuring the timely

completion of all operational processes, including the shipment and replenishment processes of

goods, merchandise sets, and inventory counts

and procedures.

● Completing merchandise resets, planograms,

marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty’s

technology and best practices.

● Ensuring the assigned work area is replenished,

signed, and faced, and ensuring testers are

available

2019- 2022 Front Desk Staff

LA Fitness, Covington, Bellevue, Fairwood, WA

● Maintained customer satisfaction with

forward-thinking strategies focused on addressing

customer needs and resolving concerns.

● Answered constant flow of customer calls with

minimal wait times.

● Performed administrative tasks to ensure customers had an excellent experience.

● Provided primary customer support to internal and external customers.

● To meet, greet and check-in members and guests

of LA Fitness. Provide excellent customer and

update member’s account information using

various computer applications. Must be assertive,

enthusiastic and punctual.

Education

High School Diploma

Cleveland High School - Seattle, WA

Bellevue College

Bellevue, WA

Contact this candidate