CONTACT
Address : Ontario, CA *****
Phone : 909-***-****
Email : adu3x3@r.postjobfree.com
SKILLS
Strong Work Ethic, accommodated
with a driven need for optimal
success.
•
A hands on approach to Management
Skills.
•
Highly Proficient in Dentrix, Open and
Easy Dental Software. Also Specialty
Dental Software.
•
Social Skills with the ability to Present
Treatment and gain Case Acceptance
from all different socioeconomic
backgrounds.
•
• Account Reconciliation
• Budget Administration
• Accounts Payable and Receivable
ADDITIONAL
INFORMATION
Professional & Personal References
Available Upon Request
•
LANGUAGES
English
Spanish
PROFESSIONAL SUMMARY
Highly-motivated Dental Office Manager with in-depth knowledge and progressive experience in dental and orthodontic practice environments. Demonstrating comprehensive business acumen in all facets of clinical office operations, regulatory compliance and patient relations. Well-versed in accounts receivable functions, patient and workflow optimization and scheduling.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet Practice Monthly, Quarterly and Annual Goals.
Insurance billing (Electronic & Manual)
.
WORK HISTORY
Office Manager, 05/2019 to 11/2021
Real Dentistry - Fullerton, CA
Front Office Manager, 01/2009 to 01/2014
Carlos Moretta and Dr. H. Zalsman, DMD - Loma Linda, CA Regional Manager, 01/2014 to 05/2019
Orange Coast Cosmetic Dentistry - Orange County California (3 Locations)
• Accounts receivable and accounts payable.
• Case Presentation
Educational Guidance building off of Diagnosed Treatment from treating Dentist.
•
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
•
• Maintained computer and physical filing systems. Evaluated employee records and productivity to complete employee evaluations.
•
• Worked in a high volume Dental Oral Surgery Private Practice. Maintain patient flow from Diagnosis by Treating Dentist to the financial case presentation and acceptance.
•
• End of day, month, quarterly and annual reports.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Helped patients complete necessary medical forms and documentation.. Obtained payments from patients and scanned identification and insurance cards.
•
Completed administrative patient intakes with case histories, insurance information and mandated forms.
•
AMANDA GARCIA
Oral Surgeon Front & Back office Assistant, 12/2003 to 01/2009 Michael Fink DMD - Cupertino, CA
Certified Licensed Massage Therapist, 01/2003 to Current Self Employed 20+ Years - Rancho Cucamonga, CA
• All aspects of Dental Practice Management.
• Weekly, Monthly, Quarterly Semi & Annual and reports
• Audits
• Treatment coordination & Case presentation.
• Implemented Strict time management constraints.
• Set Daily, Monthly and Annual Quotas.
• Supervised staff to optimize brand expansion initiatives and productivity..
• Cross trained skills utilized for both front and back office duties.
• Northern California Oral and Maxillofacial Surgical And Anesthesia Assistant. Medical History review, patient set up for all oral surgical procedures and discharge with breakdown of clinical setting.
•
• Special attention to CAL OSHA requirements
• Monitor of patient vital signs pre, during, and post op to time of discharge.
• Ordering supplies working and staying below the allocated limit.
• Discuss discharge post operative instructions to Patient Driver /Parent. Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
•
Use of essential oils to add aromatherapy element to massage sessions, maximizing stress relief.
•
EDUCATION
Bachelor Of Administrative Studies : Business Management And Marketing
San Jose State University - San Jose, CA
Associate Of Applied Business : Business Administration Hartnell College - Salinas, CA
• Relevant Coursework: Business Management & Business Marketing CERTIFICATIONS
• CPR - Current
• CALAMOS Oral and Anesthesia Assistant
• Digital X ray License
• ACLS (exp)
• CMT - Certified Massage Therapist