DEREK DICKENS

**** ****** ***** *****

Lawrenceville, Ga

770-***-****

adu3wo@r.postjobfree.com

linkedin.com/in/derek-dickens-8ab2a7149

OBJECTIVE Detail oriented professional with over 20+ years providing clients with exceptional customer experience, Training and developing teams as well as expanding business productivity. Looking to continue to provide quality work and advance professional skills. WORK HISTORY Big frog Electric

May 2012 – Oct 2022

Operations Manager

• Lead Electrical Technician. Responsible for the training and development of other service members,

• network responsibilities to continue to grow new opportunities and relationships, installations and troubleshooting for clients pertaining to all aspects of the electrical field. Managed over 10 employees,

• scheduling,

• Providing customer service to new and existing clients. Promote positive image for brand.

Pepperidge Farms

Feb 2010 – May 2012

Routeman

• Growing weekly sales by building existing customers while securing new ones

• Negotiating and selling additional locations, space, displays, and products.

• Delivering bakery, snacks or a combination of premium products to you customers daily

• Shelf Replenishing shelves and adding more locations and displays.

• Completing invoicing, responding to billing questions, and reviewing contests and sales and marketing promotions

• Placing orders, reviewing new products, forecasting product needs based on promotions.

Publix Supermarkets

Aug 1999 – Jan 2010

Produce manager

• Planned and carried out food production operations.

• Coordinated across operations to ensure that daily business and production needs were met such as ordering and stock evaluations.

• Monitored product quality, including proper labeling.

• Ensured compliance with food safety standards and personal safety rules and regulations were being followed.

• Supervised associates mentoring and developing in the areas of communication, technical skills, and working relationships.

• Responsible for scheduling staff (managed over 8 employees)

• Receiving deliveries

• Managing PNL

Specialized Telephone Systems

Aug 1996 – July 2000

Technician

• Installation of patch panels and pre-wiring for data.

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