MASAKO FRANK
*** ******* **. ***#*** Carencro, LA 70520
337-***-**** ***********@*****.***
SUMMARY
= 4 years of experience in Retail and Sales.
= Proficient in MS Word, Internet and Technical skills.
= Work effectively individually and as a team member.
= Excellent oral and written communication skills.
= Outstanding ability to initiate action, make decisions and solve problems.
= Well-organized, energetic, and dependable.
PROFESSIONAL RELATED EXPERIENCE
= Negotiate prices or terms of sales service agreements.
= Prepare and submit sales contracts for orders.
= Visit establishments to evaluate needs or to promote product or service sales.
= Maintain customer records, using automated systems.
= Answer customers’ questions about products, prices, availability, or credit terms.
= Giving full attention to what other people are saying, taking time to understand their points.
= Persuading others to change their minds or behavior.
= Talking to others to convey information effectively.
= Actively looking for ways to help people.
= Bringing others together and trying to reconcile differences.
WORK HISTORY
Advance Auto Parts, Lafayette, LA
Customer Service Representative 2007
EDUCATION
University of Louisiana —Lafayette, LA
Bachelor of Science (student) 2005
Opelousas Senior High —Opelousas, LA
High School Diploma 2000