Kimberly Martin
Eustis, FL *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Trades Crew Leader
Lake County Board of County Commissioners - Tavares, FL January 2018 to Present
• Currently building a new trailhead for a variety of outdoor activities
• Self governing
• Upheld the integrity of day-to-day maintenance and safety checks of a 100 acre Leisure and Athletic park
• Operate in the mindset of using a personal approach treating regulars and newcomers equally.
• Manage timesheets
• Direct contact for all needs pertaining to the park and what we offer
• Responsible for securing the park at specified opening and closing times
• Manage inventory
• Adjusted my sails fluidly when issues surfaced
Project Estimator
R E Martin Plumbing
January 2016 to January 2019
• Developed a personalized approach to customers and General Contractors making their experience memorable, fostering repeat engagements.
• Identified and recruited multiple new leading General Contractors generating an increase in contracted jobs adding to climbing annual revenue.
• Managed assignment of dispatched field resources to jobs.
• Owned customer experience
• Personally surveyed clients upon completion
• Administered T-Sheets and QuickBooks for SMB
Owner/Operator
K & K Lawn Care - Eustis, FL
January 2010 to January 2017
• Performed outbound calls to prospects to set appointments with decision makers
• Managed inbound calls completing sales to new clients
• Managed social media content and worked to qualify leads and convert to sales
• Established woman-owned small business
• Individual contributor as needed to mitigate disruptions to fulfillment
• Maintained equipment and vehicles
• Managed inventory
• Advertisement
• Transportation
Customer Service Associate
Lowe's Home Improvement - Mount Dora, FL
November 2012 to January 2016
• Supported sales and clients during critical decision-making process being mindful of cross-sell and up- sell opportunities
• Managed inventory in assigned areas of store to ensure optimal presentation and product availability
• Followed-up post delivery / installation to ensure satisfactory customer experiences and managed escalations as needed
• Stocking merchandise safely and to code
• Unloaded freight safely
Online Sales Associate
Value Pawn and Jewelry - Internal EZCORP Inc - Leesburg, FL January 2009 to October 2011
1. Answer the phone and answer any questions customer's may have about there account after verifying their information.
2. Take in objects as in tools, computers, laptops, television for short term loan or if they want to sell. 3. During the time I worked with this company I gained our store buys and loans. 4. Skills Used Great customer service, being able to lift up to a certain amount, being able to multi task at certain times.
5. Increased company media ways of exposure by listing inventory on Amazon and Craigslist. 6. Determined value of items including precious metals and stones, electronics, musical instruments, firearms, and tools.
7. Maintained and grew client database by meeting customers expectations. Education
Associate in Arts (AA) in Criminal Justice
Keiser University-Ft Lauderdale - Daytona Beach, FL January 2006 to January 2009
Skills
• Lawn care
• Landscape maintenance
• Tree trimming
• Groundskeeping
• Heavy equipment operation
• Landscaping
• Commercial driving
• Facilities maintenance
• Scheduling
• Tree care
• Carpentry
• Backhoe operation
• Construction
• Sales
• Construction estimating
• Mowing
• Inventory Control
• Motivation and Independence
• Power tools
• Notary
• Communication skills
• Light Plumbing
• Obtain Permits for commercial construction
• Work under pressure
• Irrigation
• Resilience
• Demand planning
• Organizational skills
• Delivery driver experience
• Sod Installation
• Microsoft Excel
• Blueprint reading
• Assign work
• Training & development
• Microsoft Office
• Microsoft Word
• Microsoft Outlook
• Read reports
• Interpretation of reports
• Confidence
• Entrepreneurial
• Coaching
• Delegation
• Zero Turn Mower
• Retail resets
• Light farm equipment
• First aid CPR
• Physical endurance
• Planting
• Supervising experience
• Warehouse experience
• Warehouse distribution
• Timesheets
• Adobe Acrobat
• Read diagrams
• Assistant manager experience
• Ability to distinguish sounds in noisy high traffic environments
• Adaptability
• Reset parking curbs
• Painting
• Troubleshooting
• Shipping & receiving
• Pulling and backing trailers
• Assisted sports leagues
• Supply ordering
• Multitasking
• Driving
• Cash handling
• Loss prevention
• Management
• Computer skills
• Customer service
• Leadership
• Manufacturing
• Food service
• Logistics
• Time management
• Computer literacy
• GIS
• Data collection
• Auditing (2 years)
• Social Media Management
• Equipment Repair
• Handyman
• Merchandising (6 years)
• Merchandise Replenishment (7 years)
• Freight Unload (8 years)
• Shipping & receiving (10+ years)
• Attention to detail
• Problem management
• Initiative
• Multitask
• Equine experience
• Finance
Certifications and Licenses
First Aid Certification
Certified Notary Public
Assessments
Attention to detail — Familiar
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Scheduling — Proficient
December 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Work motivation — Expert
January 2022
Level of motivation and discipline applied toward work Full results: Expert
Delivery driver — Proficient
December 2021
Interpreting instructions or signs and solving problems Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.