Center Agent Medical Assistant

Lisette Arguedas

Address ***** ******* ******* ***** ****, VA 20141

Phone 973-***-****

Email **************@*****.***

A dedicated and attentive certified medical assistant with 15 years of experience who is seeking to become an integral part of a company that provides optimal quality patient care. Experience

March 2021 – Present FRC Breast Call Center Agent - Remote

· Maintain accurate records of patient care, condition, progress, and concerns.

· Initiate and answer calls for mammography screening, add-views scheduling, negative breast pathology, and results utilizing RIS/MI worklists.

· Compliance with all federal and state laws to include HIPAA.

· Accurately perform worklist duties to meet daily productivity in a high call volume environment. July 2020 – March 2021 FRC BCL – Loudoun, VA Medical Assistant

· Maintain accurate records of patient care, condition, progress, and concerns.

· Perform clerical duties: word processing, data entry, answering phones, filing.

· Prepare/collect/send patient specimens, phlebotomy and injections.

· Prepare treatment rooms, instrument sterilization, assisting with wound care. July 2014- June 2020 CWC OBGYN – Leesburg, VA Medical Assistant

· Proficient in both front and back-office duties, obtain vital signs and medical history. June 2013-July 2014 LMG Urgent Care – Sterling, VA Medical Assistant

· Patient education regarding treatment procedures, medications, and instructions. May 2012- April 2014 Quest Diagnostics- Leesburg, VA Phlebotomist Skills

· EMR: eClinical, Epic, Nextgen, Medinformat

· Microsoft Office 2000, Outlook 2000, Windows 2000, transcription, CPT Coding

· Bilingual (English & Spanish)

Education

· Ho-Ho-Kus Hackensack School of Business & Medical Sciences. Hackensack, NJ Certified Medical Assistance Diploma

· High School Diploma-JFK HS Paterson, NJ

On Saturday, January 21, 2023 at 09:40:00 PM EST, Lisette Arguedas <**************@*****.***> wrote: https://frcpc-my.sharepoint.com/:w:/g/personal/lisette_arguedas_frcllc_org/ Eda5H0VB7apLpItA8wM3Y6oBcSRgHp0pSx9RD8726HyIDg?e=4%3AqPgO45&at=9 Sent from my iPhone

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