ULA HARFOUSH

Credit/Financial Analyst

Georgetown, ON L7G 6L7

LinkedIn: http://linkedin.com/in/ula-harfoush

P: 416-***-**** E: adu3r1@r.postjobfree.com

QUALIFICATION SUMMARY

” Develop creative solutions, keeping receivables low and maintaining customer satisfaction”

Highly responsible and detail-focused with a comprehensive background managing customer accounts and communicating with customers, keeping accounts up to date. Productive member of the team, utilizing problem-solving and time management skills, resolving account issues, and ensuring deadlines are met.

EXPERTISE

Credit Analysis

Credit management

Accounts Receivable (AR)

Accounts Payable (AP)

Team Supervision/Leadership

Collections

Financial Planning

Investigations

Inventory Control

Microsoft Office (Word, Excel, Outlook)

Quickbooks

HP/ABM

Lawson Genisys, AR inquiry Software Applications

RELEVANT SKILLS

Financial Analysis

Reviewed new account applicants and assigned payment terms based on credit rating report

Created detailed reports and analyzed customer accounts

Built relationships with customers, certifying customers followed payment plan

Reduced financial risk by meeting with customers in person to develop customized payment plans

Exceeded collection targets on all district AR percentage by meeting and follow up with sale’s team and district managers

Communicated with customers as needed, used hold feature when necessary and recommended automatic withdrawal when setting up accounts

Performed account receivable reconciliations and prepared payment plan, if required

Followed up with customers on short paid invoices, completing all investigations on customer returns and sent credit refunds

Investigated outstanding and short invoices due to computer error or breaking of contracts

Met with customers, analyzed financial ability prior to setting up a payment plan

Accounts Receivable/Payable

Directed all bookkeeping, payroll, receivable, and bank reconciliations. Collected royalties from franchises

AR and AP data Entries

Filed Tax forms, GST, HST, Payroll deductions

Balanced invoice collection and gave instructions on what to collect for the next day, resulting in faster collection and improving AR report especially on month end

Prepared bank deposits and monitored all payments and managed petty cash

Management

Managed accounts and collections for 5 districts, including Healthcare district which involved government facilities and City of Toronto Metro Hall. (Receivable portfolio $15m.)

Visited customers on a weekly basis

Maintained good customer relationships, enabling faster collections for year end

Managed driver’s route & activities

Managed customer new accounts and assigned terms

Supervised 12 stores across Northern Greater Toronto Area

Managed & administered inventory control, marketing, and advertising

Increased sales 65% and cut inventory costs at 1 store by managing all aspects of store operations

Trained new hires

PROFESSIONAL HISTORY

FINANCIAL ANALIST, Chubb Fire & security, Mississauga ON 2021 – 2022

COLLECTION LEADER, Normerica Inc, Mississauga ON 2019 – 2020

FINANCIAL ANALYSIS, Gordon Food Service, Milton ON 2014 – 2018

CREDIT & OPERATIONS MANAGER, Gordon Fleece Foods, Brampton ON 2004 – 2014

REGIONAL SUPERVISOR, Mega Wraps, Scarborough ON 2002 – 2004

BOOKKEEPER, Olivetree Accounting, Concord ON 1999 – 2001

EDUCATION

BUSINESS ADMINISTRATION/ACCOUNTING DIPLOMA, Sheridan College, Oakville ON 2000

VOLUNTEER EXPERIENCE

CHRISTMAS WRAPPER/PACKER, Sumatran’s Purse, Oakville ON 2017

Packed and wrapped Christmas presents

GENERAL HELPER, H4H, Milton ON 2016

Assisted with building houses for low-income families

HELPER/SHELF STOCKER, Food Bank, Brampton ON 1999

Stocked shelves with products

CLIENT TRANSPORTATION, The Canadian Red Cross, Brampton ON 1996 - 1997

Provided transportation for client’s to and from appointments

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