Retail Parts Tire Technician

Columbia, MS ***** 1-601-***-**** *****************@*****.***

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NIGEL RAMIREZ

PROFESSIONAL SUMMARY

Experienced Part Specialist with over 2 years of experience in Automotive industry Excellent reputation for resolving problems and improving customer satisfaction.

Driven to meet demands of the company(corporation)

Experienced in Car maintenance and Proficient in automotive repairs

SKILLS

Hydraulic Jacks

Battery Checks

Shop Cleaning and Maintenance

Safe Vehicle Lifting

Brake System Service

Battery Replacement

Wheel Removal

Oil Changes

Hand and Power Tool Operation

Proper Tire Inflation

Valve Stem Replacement

WORK HISTORY

TIRE TECHNICIAN 05/2022 to 09/2022

Southern Tire Mart, Columbia, MS

Dismounted, mounted and repaired tires according to manufacturer specifications.

Rotated, mounted and balanced tires on cars, trucks and vans.

Inflated tires to prescribed PSI per load requirements to optimize tire safety.

Maximized efficiency by coordinating changing and rotating of tires.

DISPATCHER 11/2019 to 02/2020

Southern Tire Mart, Columbia, MS

Maintained updated and detailed records of calls in physical and electronic database.

Translated phone calls

Used Maddenco to update tire stock(usage) during service calls

RETAIL PARTS PROFESSIONAL 05/2017 to 09/2019

Advanced Auto Parts, Hattiesburg, MS

Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.

Assisted customers in finding appropriate parts promptly.

Researched vehicles and parts via physical catalogs and electronic means.

Stocked and managed stock of parts.

Maintained clean and neat parts counter and sales floor.

Performed Opening & Closing tasks for the store

SERVER 05/2017 to 08/2017

Guadalajara Mexican Restaurant, Columbia, MS

Cultivated warm relationships with regular customers.

Bussed and reset tables to keep dining room and work areas clean.

Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

EDUCATION

Pearl River Community College, Hattiesburg, MS

Associate Of Applied Science, Electronics Technology, 05/2017

Columbia High School, Columbia

Diploma, High School Curriculum, 05/2014

CERTIFICATIONS

OSHA

LANGUAGES

Spanish

Native or Bilingual

English

Native or Bilingual

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