Data Entry Customer Service
Resume:
April Keller
Pflugerville, TX 78660
adu3oq@r.postjobfree.com
Reliable! Dependable! Knowledgeable!
Years of customer service and problem solving!
If these are the quality you are looking for in an employee then call me!
Dear Sir/Madam:
I am an Administrative Specialist/Leasing Manager/Trainer/Reservations Coordinator/Recruiter.
Attached is my resume please feel free to contact me. I am confident with over Seventeen years working in the apartment industry’s customer service and sales field here in the Austin area will satisfy your expectations as well as your customer’s. I feel I will be the right candidate for the position you are offering.
I am a very dependable employee always on time for work and waste no time to get the task assigned to me done. I can adapt and learn any new computer program with ease. I have worked with most of the latest management software out there, Yardi Enterprise, Yardi Voyager, Onesite, AMSI and MS Excel, MS word and MS Outlook. I am very proficient in my data entry, with attention to detail. The opportunity to work with your company and the potential for growth in the Austin market is what I am looking for at this time in my life.
The potential for advancement is something to look forward to. In addition to my sales ability and strong closing skills I have well-honed customer service and relations resolutions skills. My Experience as a Team Lead has enabled me to become adept at handling difficult situations by using a clear and sensible approach. I will be an asset to your Team and Company.
I look forward to hearing from you regarding setting up an interview. Thank you again for your consideration and time. 512-***-**** or 737-***-**** or adu3oq@r.postjobfree.com
Sincerely,
April Keller
April Keller
16005 Stoneham Circle /Pflugerville, TX 78660
adu3oq@r.postjobfree.com
Objective:
To apply over Twenty years’ experience in Sales, Customer Service/Resident Relations, Office skills such as accounts payable, data entry, filing, payroll, problem solving, and marketing to use in a positive career direction for Success.
Reliable! Dependable! Knowledgeable!
Qualifications:
Strong Sales ability and Closing Skills
Years of working with the general public in the Apartment Industry Sales & Resident Relations
Proficient in Yardi, Voyager, Onsite, Word, Excel, Print Shop, AMSI and more.
Able to adapt to new Software with ease.
Wells versed in Texas Landlord Law and Fairhousing.
Proficient in Contracts and implementation of them.
Strong clerical and organizational skills.
Adept at handling difficult situations by using a clear and sensible approach.
Accomplishments:
Awarded Leasing Agent of the year 2013
Helped oversee maintenance with construction/rehab of 42 apartment buildings.
Assisted 5 offices per week.
Consistently assisted and maintained 90% + Occupancy.
Assisted with bids for the government.
New client retention.
Recruiting 7-14 hires per week and assisting up to 13 clients at a time.
Experience:
Sold prospects on leases in a variety of different apartment styles and locations.
Maintained high occupancy on many properties including up to 504 units.
Execution as well as review along with new residents of the TAA Lease Contract.
Develop and maintain communications with residents through Email, Websites and Newsletters or Bulletins.
Organized resident functions and events to promote community involvement and cohesiveness.
Increased revenue collections on delinquent rent accounts and assessed damages upon “move-outs” of residents and prepared final statement of accounts for refunds or forfeits.
Made use of Internet advertising and resident referral promotions or “word of mouth “to help reduce the overall marketing expense.
Major Employers:
2000—2019 Customer Service Specialist; Leasing Agent, Leasing Manager, Marketing Manager, Trainer and Reservations Coordinator, Qual Specialist, Assistant to VP and Recruiting Specialist;
BBM Staffing (2.5yr) Recruiting Specialist Austin, TX
Crewfacilities.com (2 yr) Project Coordinator Austin, TX
Mill Creek Residential (1 Yr) Leasing Professional Austin, TX
Freescale Semi-Conductors (1.5yr) Metrology Operator Austin, TX
Rainier Management (13yrs) Oak Park Corporate office + 5 extended Austin, TX
Ridge Hill (3 yrs) Leasing Manager Austin, TX
Oilfieldlodging.com (3 yrs) Reservation Coordinator Austin, TX
Education:
Lanier High School Graduated: 1990 Reference’s upon request
Contact this candidate