Food Service Customer
Resume:
Karla Sanmiguel
Chicago, IL *****
adu3m0@r.postjobfree.com
I have many years of hospitality experience and I'm simply a people person that enjoys meeting and interacting with new people every day.
Authorized to work in the US for any employer
Work Experience
Server
The Langham - Chicago, IL
November 2022 to Present
I greet guests, explain the menu & describe certain items. I take the guests order & deliver it, I make sure they have all they need during their visit.
Server
Cooper's Hawk Winery & Restaurants - Burr Ridge, IL April 2022 to Present
I greet my guests, explain the concept of the menu, I offer wine samples & make suggestions. I take food
& beverage orders & make sure the guests have all they need during their dining experience. Caregiver
Best Care for You - Chicago, IL
August 2021 to November 2022
I am a caregiver for an elderly man, I attend to his needs, do light housekeeping & prep his meals as well as administer his medicine.
Server
Yard House - Lombard, IL
August 2018 to March 2020
I greeted guests, answered questions about the menu, I took drink & food orders, made sure guests had an exceptional experience & did closing sidework.
Server
La Barra Restaurant - Riverside - Riverside, IL
June 2017 to October 2018
I greeted guests, I relayed the daily specials, I also prepped bread plates & took drink & food orders. I ran out food to designated tables & I did closing sidework. Education
Ceritificate of completion
Loop Academy - Chicago, IL
October 2001 to May 2002
Skills
• POS (10+ years)
• Powerpoint (8 years)
• Sales (8 years)
• Server (10+ years)
• fast learner
• Customer Service
• Organizational Skills
• Cash Handling (6 years)
• training
• Microsoft Excel
• Word
• MS Office
• Restaurant Experience (10+ years)
• Upselling (10+ years)
• Banquet Experience (5 years)
• Food Service
• Hospitality
• Serving
• Food handling
• Micros POS
• Aloha POS
Languages
• English, Spanish - Fluent
Certifications and Licenses
food handler certificate
Assessments
Food service: Customer situations — Expert
February 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Expert
Fine dining — Proficient
February 2020
Knowledge of food and beverages in fine dining establishments and ability to provide exceptional guest service
Full results: Proficient
Food service: Customer situations — Proficient
July 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Proficient
Bartending — Proficient
January 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Customer service fit — Proficient
October 2021
Measures the traits that are important for success for customer service roles Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Proficient
July 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Proficient
Bartender fit — Highly Proficient
January 2022
Measures the traits that are important for successful bartenders Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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