Charles Kelly

Simpsonville, SC *****

adu3lc@r.postjobfree.com

+1-864-***-****

Authorized to work in the US for any employer

Work Experience

Outside Sales Representative

King Green Lawn Services - Greenville, SC

April 2022 to Present

Outside sales representative of lawn care services to individual homeowners at the direction of sales manager in certain residential areas.

Pizza Hut Delivery Driver

Pizza Hut - Simpsonville, SC

February 2022 to April 2022

Principally a delivery driver but other duties include maintaining the safety, appearance and functionality of the location.

Inside Sales Associate

Spectrum - Simpsonville, SC

October 2021 to February 2022

B2B sales of full range of Spectrum products and services Company Owner

Right Side of the Aisle - Simpsonville, SC

February 2020 to September 2021

• Started custom wearables business related to the Republican Party's platform

• Purchased domains to use as websites for company's sales efforts

• Targeted President Trump's reelection campaign by supporting his goals

• Influenced a national effort to rid state and local governments of corruption Customer Service Representative

Alorica

February 2019 to January 2020

• Used phone and email to resolve customer concerns or questions

• Maintained and updated customer information as needed.

• Facilitated escalated calls when appropriate

VIP Driver

Atchison Transportation - Greenville, SC

January 2014 to February 2019

● Transported VIP clients as contracted

● Superior ability to anticipate executive requirements and preferences

● Transported passenger in a safe and punctual manner Writer/Editor

The Phoenix Group llc - Greenville, SC

February 2012 to 2014

• Wrote and edited a collection of personal experiences for self-publication Inside Sales Representative

UPS - Greenville, SC

October 2005 to February 2012

• Developed sales pricing strategies for UPS and UPS Freight

• Increased sales penetration within current markets

• Developed Account Sales Strategies that incorporated core UPS solutions

• Used account management and business development skills to increase market share

• Presented pricing agreements utilizing negotiation skills to competitively position UPS

• Performed pre-call customer research and sales strategy development

• Identified customers' business needs during sales calls Call Center Supervisor

DirectBuy of Greenville - Greenville, SC

2004 to 2005

• Responsibility for the operation and training of a five-person staff of telemarketers Commercial Sales Representative

Comp USA - Greenville, SC

2000 to 2004

• Generated 176 new business accounts for upstart branch of corporation expansion

• Recommended alternate products based on cost, availability or specifications

• Educated customers about features and benefits of products

• Identified trends in customer satisfaction or dissatisfaction Education

BA in English

College of Charleston - Charleston, SC

1989 to 1990

University of Notre Dame - South Bend, IN

1964 to 1966

Skills

• Call Center

• Customer Service

• CSR

• Customer Support

• Customer Care

• Microsoft Office (10+ years)

• SAP ERP (3 years)

• ACT (3 years)

• Marketing

• Sales

• Business Development

• Supply Chain

• Inside Sales

• Forecasting

• Outbound Sales

• Microsoft Excel

• Outside sales

• Microsoft Word

• B2B sales

• Negotiation

• Door-to-door

• Upselling

• Telemarketing

• Phone etiquette

• Time management

• Cold Calling

• Project Management

• Process Improvement

• Account Management

• CRM Software

• Research

• Microsoft Outlook

• Driving

• Commercial driving

• Delivery driver experience

• Logistics

• English

• Public speaking

• Journalism

• AP style

• Content management systems

• Computer literacy

• Territory management

• Leadership

• Home care

• Mentoring

• Sales Management

• Communication skills

• Management

• Computer skills

• Organizational skills

• SAP CRM

• Bilingual

Military Service

Branch: Navy

Service Country: United States

Rank: E4

December 1966 to February 1969

Trained as Aviation Radar Technician in Millington, TN Stationed with VA-174, Cecil Field FL

Trained and functioned as a Flightline Plane Captain for duration of duty Commendations:

Awarded Company Honorman during Basic Training in San Diego Certifications and Licenses

Driver's License

Assessments

Written communication (advanced) — Proficient

May 2021

Advanced application of best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Proofreading — Highly Proficient

June 2021

Finding and correcting errors in written texts

Full results: Highly Proficient

Sales skills — Highly Proficient

June 2021

Influencing and negotiating with customers

Full results: Highly Proficient

Management & leadership skills: Planning & execution — Highly Proficient September 2021

Planning and managing resources to accomplish organizational goals Full results: Highly Proficient

Outside sales — Highly Proficient

June 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Highly Proficient

Inside sales — Highly Proficient

June 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Highly Proficient

Management fit — Expert

June 2021

Measures the traits that are important for success in management positions Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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