Delivery Driver Service Representative
Resume:
Charles Kelly
Simpsonville, SC *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Outside Sales Representative
King Green Lawn Services - Greenville, SC
April 2022 to Present
Outside sales representative of lawn care services to individual homeowners at the direction of sales manager in certain residential areas.
Pizza Hut Delivery Driver
Pizza Hut - Simpsonville, SC
February 2022 to April 2022
Principally a delivery driver but other duties include maintaining the safety, appearance and functionality of the location.
Inside Sales Associate
Spectrum - Simpsonville, SC
October 2021 to February 2022
B2B sales of full range of Spectrum products and services Company Owner
Right Side of the Aisle - Simpsonville, SC
February 2020 to September 2021
• Started custom wearables business related to the Republican Party's platform
• Purchased domains to use as websites for company's sales efforts
• Targeted President Trump's reelection campaign by supporting his goals
• Influenced a national effort to rid state and local governments of corruption Customer Service Representative
Alorica
February 2019 to January 2020
• Used phone and email to resolve customer concerns or questions
• Maintained and updated customer information as needed.
• Facilitated escalated calls when appropriate
VIP Driver
Atchison Transportation - Greenville, SC
January 2014 to February 2019
● Transported VIP clients as contracted
● Superior ability to anticipate executive requirements and preferences
● Transported passenger in a safe and punctual manner Writer/Editor
The Phoenix Group llc - Greenville, SC
February 2012 to 2014
• Wrote and edited a collection of personal experiences for self-publication Inside Sales Representative
UPS - Greenville, SC
October 2005 to February 2012
• Developed sales pricing strategies for UPS and UPS Freight
• Increased sales penetration within current markets
• Developed Account Sales Strategies that incorporated core UPS solutions
• Used account management and business development skills to increase market share
• Presented pricing agreements utilizing negotiation skills to competitively position UPS
• Performed pre-call customer research and sales strategy development
• Identified customers' business needs during sales calls Call Center Supervisor
DirectBuy of Greenville - Greenville, SC
2004 to 2005
• Responsibility for the operation and training of a five-person staff of telemarketers Commercial Sales Representative
Comp USA - Greenville, SC
2000 to 2004
• Generated 176 new business accounts for upstart branch of corporation expansion
• Recommended alternate products based on cost, availability or specifications
• Educated customers about features and benefits of products
• Identified trends in customer satisfaction or dissatisfaction Education
BA in English
College of Charleston - Charleston, SC
1989 to 1990
University of Notre Dame - South Bend, IN
1964 to 1966
Skills
• Call Center
• Customer Service
• CSR
• Customer Support
• Customer Care
• Microsoft Office (10+ years)
• SAP ERP (3 years)
• ACT (3 years)
• Marketing
• Sales
• Business Development
• Supply Chain
• Inside Sales
• Forecasting
• Outbound Sales
• Microsoft Excel
• Outside sales
• Microsoft Word
• B2B sales
• Negotiation
• Door-to-door
• Upselling
• Telemarketing
• Phone etiquette
• Time management
• Cold Calling
• Project Management
• Process Improvement
• Account Management
• CRM Software
• Research
• Microsoft Outlook
• Driving
• Commercial driving
• Delivery driver experience
• Logistics
• English
• Public speaking
• Journalism
• AP style
• Content management systems
• Computer literacy
• Territory management
• Leadership
• Home care
• Mentoring
• Sales Management
• Communication skills
• Management
• Computer skills
• Organizational skills
• SAP CRM
• Bilingual
Military Service
Branch: Navy
Service Country: United States
Rank: E4
December 1966 to February 1969
Trained as Aviation Radar Technician in Millington, TN Stationed with VA-174, Cecil Field FL
Trained and functioned as a Flightline Plane Captain for duration of duty Commendations:
Awarded Company Honorman during Basic Training in San Diego Certifications and Licenses
Driver's License
Assessments
Written communication (advanced) — Proficient
May 2021
Advanced application of best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Proofreading — Highly Proficient
June 2021
Finding and correcting errors in written texts
Full results: Highly Proficient
Sales skills — Highly Proficient
June 2021
Influencing and negotiating with customers
Full results: Highly Proficient
Management & leadership skills: Planning & execution — Highly Proficient September 2021
Planning and managing resources to accomplish organizational goals Full results: Highly Proficient
Outside sales — Highly Proficient
June 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Highly Proficient
Inside sales — Highly Proficient
June 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Highly Proficient
Management fit — Expert
June 2021
Measures the traits that are important for success in management positions Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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