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Customer Service Assistant Manager

Location:
Hemet, CA
Salary:
15.00
Posted:
February 02, 2023

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Resume:

John Tolle

***** ****** *** *****, **. *****

Phone 951-***-****

E-Mail: adu3jw@r.postjobfree.com

OBJECTIVE: Experienced Automotive Technician, Recipient of the sear Best of the Best Customer Service and Safety Awards. Seeking to Utilize order 25 years of mechanical repair, maintenance,supervision and training to further advance the goals and objectives of the company, While continuing to fine tune and acquire professional skills and Development. I am looking into a career that will utilize my experience and open availability to work scheduled shifts and provide exceptional customer service. DEGFREES/CERTIFCATES:

Automotive Technology Riverside city college; A.S.E. Front End, Brakes; IMACA Certification in A/C Recovery ; NAPA Auto air Technology ;South Coast Air Quality management District Certified Midland Friction School- Brakes Clutches; STATS Heavy Duty Electrical School;NAPAU-join & CV Fire Mechanics Water Pump Trouble Shoot and repair and Certification of pumps ; Sears Front End and Alignment; Brake Volunteer Work;

01/2000 - 01/2012 Safety officer risk manager for the Chaparral Rides Preformed Safety inspections On all vehicles that were used in Loma Linda Christmas parades; Yuma County charity run. Preformed all maintenance required to maintain safe operation of vehicles

SUMMARY OF QUALIFICATION - EXPERIENCE

Recognized for outstanding service at LaidLaw Bus Transit; Top Tech. Sears (in home repairs/ customer service) Top 1%. Recognized for providing assistance in the capture of cable thieves at the PAC BELL yard in Riverside.

10/2018 - present IHSS (income support services) state of calif./riverside county) Go to the elderly clients homes, and clean the homes cook,and shop, also take clients To doctors appointments, pick up medicine, and make sure they are taking meds correctly This job requires a state of Calif. back ground certification 08/2018 - 09/2018 Hertz rental Agency Assistant Manager Adams Street office Riverside CA. Manage Daily office operations Dispatch Cars for service Assist in booking car rentals 06/2018 - 7/2018 U-Haul Murreta Calif. Assistant Manager Oversee the daily operations followed up on truck, trailer, Inspection. Booked storage lockers. Balanced cash and made daily bank deposits

09/2017 - 05/2018 PEP BOYS Moreno Valley Ca Customer service adviser assisted with checking in customer cars for service and repairs; created estimates for repairs completed job tickets and cashed out customer Lyft car inspection balanced cash drawer 05/2013 -09/2017 California Highway Patrol preformed all inspection for patrol units and building equipment maintained records of all repairs and certificates of equipment. 10/2012 -12/20 Riverside County Tap Register of Voters. Oversee the opening of mail for the election ballets repaired openers as needed kept records of all repairs as well as the number of ballets opened 03/2012 -09/2012 Riverside County Office Assistant II (public records) accepted all documents for county recording, record said documents .and redacted information as needed

12/1996 - 01/2010 Sears Service Technician Hemet /Moreno valley ca. In home appliance repair / Technician trainer trouble shoot and order parts repaired appliances made daily cash deposits

11/1994 - 12/1996 Sears automotive assistant manager (hemet Ca) oversee the front shop and back shop operations assist with customers in choosing tiers and services, built employee schedules, order supplies 10/1992 - 11/1994 Sears automotive (moreno valley ca) Inspected vechicals for repair. completed repairs when they were approved by customer 10/1990 - 10/1992 mechanic American Auto (pac Bell contractor) Riverside, Ca Inspect and certified any and all cars, and trucks, and trailers used by PAC BELL maintained all records of repairs done

09/1989 - 10/1990 LaidLaw Shop Manager Lake Elsinore Ca Managed daily operation for school busses kept track of miles driven for oil changes tune up trans services. dispatched repair orders to mechanics 05/1987 - 09/1989 LaidLaw Mechanic Riverside, corona Lake Elsinore Ca completed DDR’s on busses tune up trans Service changed tires brakes maintained all records for services

06/1985 - 05/1987 Riverside county Fire Dept. Mechanic Perris CA preformed all typed of trouble hooting mechanical electrical water pump preformed all services for fire equipment logged all repairs for fire equipment worked in fire camps in fire seasons preformed mobile in station services 06/1983 - 6/1985 Technician United Speedometer riverside ca Preformed test calibration on all instruments removed instruments and repaired and reinstalled installed cruise controls certified speedometers

Experience Windows operating system, IOS operating systems Hobbies Preferment Funeral escort services, Patriot guard for fallen military REFERENCES:

Laurie Santo Riverside ROV

Jack Stevenson fleet manager at LaiLaw Transit letter for outstanding service



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