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Administrative Assistant Customer Service

Location:
Houston, TX
Posted:
February 02, 2023

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Resume:

Esther Tamez

***** ******** **

Houston, TX * * *89

832-***-**** mailto:adu3ho@r.postjobfree.com

adu3ho@r.postjobfree.com

PROFESSIONAL SKILLS PROFILE

Sr. Administrative Assistant with 13 years of experience. I specialize in supporting leadership and staff, maintain office operations, employee training, purchasing and budget maintenance. I have a background in process implementation, Judicial Affairs as well as working with Accessibility Services.

•Financial Analysis & Reporting

•Customer Service

•Discipline/Confidential Files

•Presentations to large audiences

•Bilingual

•Accounts Payable / Receivable

•Budget & Cost Analysis

•Project & Team Leadership

•Training new staff

EDUCATION

AA – General Studies, August 2008 San Jacinto College, Houston, Texas

EMPLOYMENT EXPERIENCE

Sr. Administrative Assistant - Dean of Student Development February 2012 – July 2022

San Jacinto College

Houston, Texas

•Provide support to Dean of Student Development and Student Services offices

•Coordinate travel for leaders and staff

•Maintain budgets for multiple departments

•Entered part-time payroll and facilitated the processing of full-time payroll

•Schedule meetings, telephone communications, and processed mail

•Provide supervision and scheduling to part-time support staff

•Maintain departmental property inventory and supplies

•Gather and compile data for departmental or college reports

•Provide training to incoming part-time and full-time Administrative Assistants

•Facilitate suspension appeal process using Maxient software

•Play integral role in planning and executing commencement ceremony

Administrative Assistant II - Career & Employment February 2009 - February 2012

San Jacinto College

Houston, Texas

•Partnered with HR contacts to streamline the new hire paperwork process

•Simplified the employer posting process and developed concise instructions

•Processed part-time new hire paperwork

•Provided assistance to the Career & Employment Coordinator

•Provided mentoring assistance to part-time employees

•Conducted career presentations for GUST courses

•Maintained online job bank

•Supported and facilitated career exploration activities

•Created flyers and advertising materials for departmental events

•Trained supervisors of part-time employees to access online job bank and post positions



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