Highly organized and savvy human services professional offering progressive experience and strong contributions in social services settings, mental health services, advocacy in diverse cultural environments. Strong communicator, capable of building rapport and team cohesion across all levels of clients, families, staff, management, and community. Experienced instructor in areas of life-skills and self-improvement. Adept problem-solver to bring about creative solutions in challenging, fast-paced environments. Passionate about helping others. Significant experience in clinical case management including assessments; solution-based planning; linkage to community resources; collaboration with therapists, medical staff and psychiatrists; crisis intervention; patient psychoeducation/counseling; and individual service planning.

CORE KNOWLDEDGE & SKILLS

Crisis Intervention/ Conflict Resolution

Outstanding Communication Skills

Expert in Trauma Informed Care

Profound Respect for Confidentiality

Bi-Literate – Spanish/English

Critical Thinker

Competent in Mental Health Assessment

Adept in Mentoring/Coaching

Strong Supervisory Skills

Mandated Reporter

Experience in Counseling

Instruction in DV, Parenting & Anger Mgmt.

Instruction in Life Skills & Self Improvement

Child and Adult Advocacy

Public Benefits Benchmark Training Skilled in Curriculum Development Experience in Interviews & Assessments

Skilled in De-Escalating Behaviors

CPS Investigations

Experience with Diverse Cultures

Wraparound/IFCCS Training

Proficient in Microsoft Office Suite

Accuracy in Progress Notes

Understanding of HIPPA and ADA Law

Skilled in Curriculum Development

EDUCATION

Argosy University MS Human Services, Minor in Psychology

Ashford University BA Organizational Management, Minor in Psychology

University of Phoenix AA Business Administration

Community Solutions Certificate in Crisis Intervention

Glendale Career College Medical Assisting

Antelope Valley College General Courses

EXPERIENCE

Social Worker DCYF – Washington State, WA

03/2020 Present

Home Visits Safety Assessments

Refer Clients to Community Resources Submit Progress Notes within 24 hours

Timely and Accurate Documentation Investigate CPS Cases

Provide Compassionate Services Request Medical and Educational Records

Communicate with Law Enforcement Write and Submit Court Petitions

Create and Maintain Client Spreadsheets Locate and Identify Parents and Collaterals

Conduct Suicide Risk Assessments Collaborate with Attorneys and Courts

Social Worker beda?chelh at Tulalip Tribes of Washington

01/2019 – 03/2020

Enter Timely Case Notes into Database Provide Counseling and Motivation to Clients

Access FamLink for Pertinent Information Manage a Caseload of 15 – 20 Cases

Utilize a Strengths Based Approach Perform Investigations of Child Abuse

Facilitate Family Meetings Conduct Home Studies and Visits

Provide Advocacy and Intervention Write Court Reports and Attend Court Hearings

Provide Trauma Informed Case Management Link Parents and Guardians with Community Resources

Assess for Mental Health Issues Conduct Suicide Risk Assessments

Collaborate with Attorneys and Law Enforcement Adhere to the Law, Policies and Regulations

Regularly Visit Families and Children Compose Weekly Staffing Reports

Assist and Mentor New Staff Comply with HIPAA Regulations

Generate Reports of Abuse and Neglect Respond to CPS Reports of Abuse and Neglect

Ensure Protection and Preservation of Indian Culture Actively Engage Children and Families in Services

Refer Youth to the WISe Program Refer Youth to ILS Services

Child Protection Specialist Buckeye Ranch (PFSN) Program, Columbus, OH

6/2018 – 12/31/2018 Contracted by Franklin County Children Services

Convene Child and Family Team Meetings Assess Adults for Mental Health Issues

Act as a Liaison with External Agencies/DCFS Refer to Mental Health Counseling

Develop and Implement Child/Family Assessments Develop and Implement Individual Treatment Plans

Perform Assessments Through Interviews Manage Child Welfare Cases

Provide Mental Health and Crisis Intervention Comply with Productivity Requirements

Produce Clear and Concise Documentation Attend Court Hearings & Collaborate with CASA Workers

Attend Trainings, Meetings and Supervision Complete Tracking and Outcomes Reports

Travel Throughout the State of Ohio Respond to Reports of Abuse/Neglect

Collaborate with Schools and Law Enforcement Conduct Home Studies

Assess Families and Homes for Safety Attend Professional Development Courses

IFCCS Social Work Coordinator Star View Community Services, Lancaster, CA

7/2017 – 4/2018

Create and Implement Case and Safety Plans Act as a Liaison with External Agencies/FCCS

Refer Families to Counseling Monitor Clients’ Progress

Enforce Legal Expectations Advocate for Children in Custody Issues

Remove and Place Children in Safe Environments Assess for Mental Health Needs

Attend Professional Development Trainings Refer Adults to Mental Health Counseling

Mentor and Train New Staff Travel Throughout Los Angeles Count to Visit Families

Generate Time-Sensitive Reports Locate and Identify Parents and Relevant Parties

Interact with CASA Workers and Attorneys Create Incident, Abuse and Neglect Reports

Develop and Implement Child/Family Plan Participate in Supervisory Conferences

Coordinator (CAPIT & Wraparound) Personal Involvement Center, Lancaster, CA

8/2016 – 7/2017

Case Management Supervise and Mentor Staff

Provide Community Resources Teach Domestic, Parenting, Anger Mgmt. Classes

Provide Services to Homeless Population Program and Curriculum Planning

Communicate Progress to DCFS Provide Individual Counseling

Facilitated Group Counseling Provided Trauma Informed Counseling

Develop Strength-Based Approaches Coordinate Outreach and Community Events

Provide Support to Survivors of DV Provide Support to Sexual Assault Survivors

Attend Trainings and Meetings Supervise CAPIT Team

Conduct Interviews and Intakes Collaborate with CASAs and Attorneys

Personal Service Coordinator Mental Health America, Lancaster, CA

4/2016 – 5/2017

Interface with Community Agencies Identify Members’ Barriers and Strengths

Coordinate Various Member Services Provide Support for Team Leader

Submit MORS Reports Update Member Information in Welligent

Develop Recovery Plans Create Progress Notes within 24-hour Period

Support Members Adhere to Budgets Provide Services to the Homeless Population

Conduct Presentations Submit Reports per DMH Requirements

Attend and Participate in Staff Meetings Conduct Regular Home Visits

Executive Coordinator – Cancer Registry Mercy Hospital/Dignity Health, Bakersfield, CA

2/2015 – 3/2016

Maintain Database of Cancer Information Create Power Point Presentations

Verify Physicians’ and Nurses’ Credentials Track Patient Diagnoses and Treatment

Examine Medical and Pathology Reports Coordinate Cancer Committee Meetings

Compile Reporting Data Interpret Physician Notes

Conduct Case-finding Create Letters and Memos

Assistant Clients’ Rights Advocate Disability Rights California, Orange County, CA

12/2012 – 12/2014

Manage a Caseload Calculate Client’s Eligibility According to Income

Generate Financial Reports Conduct Presentations and Instruct on Life Skills

Conduct Intake Interviews Advocacy for those with Developmental Disabilities

Refer Clients to Community Resources Schedule Meetings

Mandated Reporter Compose Memos and Letters

Translate Documents and Presentations Mentor New Assistant Advocates

Training/Translation Committee Member Hiring Committee Member

Compile Hearing Packets Negotiate with Community Agencies

Admissions Counselor Ashford University, San Diego, CA

2012

Enroll Students Provide Academic Counseling

Track Students’ Attendance Attend Trainings and Meetings

Refer Applicants to Financial Services Schedule Appointments with Students

Advise Students on Career Goals Assist Students through Application Process

Compose Letters and Charts Disseminate Information

Senior Administrative Assistant – Bilingual Center for Community Solutions, San Diego, CA

2011 – 2012

Member of Marketing/Fundraising Team Create and Maintain Database

Assistant to Director of Human Resources Prepare Check Requisitions for AP

Handle Sensitive Documentation Perform Data Compilation

Conduct New Employee Orientations Greet Visitors and Translate for Clients

Manage Front Office Receive and Process All Donations

Bilingual Administrative Assistant Palmdale School District, Palmdale, CA

2001 – 2010

Train and Supervise New Hires Prepare Presentation Materials

Create PowerPoint Presentations Organize Staff Files

Schedule Travel Accommodations Conduct Data Research

Update and Edit Budget Spreadsheet Assist Payroll and HR Departments

Maintain Logs, Records, and Files Translate Documents – Interpret at Meetings

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