ELIZABETH MURPHY

SR. SCRUM MASTER

Colorado Springs, CO 80925 C: 210-***-**** adu39p@r.postjobfree.com AGILE PRACTITIONER PROCESS IMPROVEMENT ARMY VETERAN PROFESSIONAL SUMMARY

• Agile Federal Practitioner with active secret clearance, over 7 plus years of proven experience, seeking opportunities in building high performing teams while improving team and organizational Agility

• Demonstrable experience in coaching, mentoring, and training at team level in an emerging Agile environment using various frameworks like Scrum, Scaled Agile (SAFe), Kanban, XP practices

• Skilled in coaching new team members and training them to achieve efficient and timely delivery of projects by reducing process waste, and eliminating defeat leakage into production

• Excellent experience in planning, coordinating, and facilitating scrum ceremonies (Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Review, Sprint Retrospective, and Implementation planning)

• Educate teams in writing good and efficient user stories by conducting “Writing efficient user story” workshop for organizations

• Proficient in developing and analyzing reports and artifacts that include velocity charts, burn down, and burn up charts, cumulative flow diagrams, predictability, and volatility for improvement opportunities

• Experienced with Agile Development best practices such as Test-Driven Development (TDD), Behavioral Driven Development (BDD), Continuous Integration (CI), Continuous Deployment (CD), DevOps, Pair programming

• Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles

ACCOMPLISHMENTS

• Implemented Agile methodology effectively, boosting department deliverables to records high. Our team earned recognition from upper management and Unit award.

• Promoted to SERGEANT due to servant Leadership and Dedication to team that achieved mission and unit success.

• Created highly effective new program tethered to accommodate and address issues impacting female Soldiers that significantly boosted efficiency and improved operations.

• Developed professional relationships with incoming Soldiers, enabling easy assimilation into the team environment.

• Recognized as top Non-commissioned Officer in the Unit for outstanding performance and team contributions, critical thinking and problem-solving skills.

• Built KPI dashboards that improved accuracy, transparency, compliance reporting, and planning. That increased the team's efficiency and effectiveness, hence, a 95% improvement in the team's deliverables.

• Increased team's overall deliverables by reducing team's technical debts by 10%

• Reduced defect leakage into production by 15% with the shift left approach

• Designed and delivered Agile Workshops on topics that included Agile Essentials, writing compelling User Stories, Acceptance Criteria (ACC), the Definition of Done (DoD), and the Definition of Ready

(DoR) Department as a whole was ranked 10% of employee performance within a year. SKILLS

Project Methodologies: SDLC, Waterfall, Agile,

Frameworks: Scrum, Kanban, SAFe, Extreme

Programming (XP), LESS, Lean. etc.

Tools: JIRA/ Confluence, Jira align, Rally, Azure

DevOps, TFS

Project Management and Facilitation Tools: MS

Office Suite, MS project, MS Excel, MS word, MS

PowerPoint, MS SharePoint, Slack, WIKI,

Confluence, MS Teams, Skype, Zoom, Webex, Box,

Mural, Mirror

Technique: Backlog Refinement, Burndown charts.

DOD, DOR, Relative Estimation, Acceptance

Criteria. Planning Poker, Story Sizing, CRM,

Capacity, Velocity, INVEST, TDD, BDD, Pair

Programming

Soft Skills: Communication, Problem Solving,

Documentation, servant Leadership, influencing

abilities, Activator, Business analysis, Requirement elicitation, Conflict resolution, Asset Management, and Innovative and flexible

WORK HISTORY

Sr. Scrum Master Lead, 02/2016 to Current

U.S ARMY – Colorado Springs, CO

• Coached team on how to use Agile/Scrum practices and values; reporting of metrics; backlog tracking; establishing and maintaining team velocity; task definition; removing impediments or guiding team to remove impediments; managing and facilitating stakeholder meetings to develop plans; eliciting customer support in development of plans and finalizing project schedules.

• Facilitating discussion, decision making, and conflict resolution; assisting with internal and external communication, improving transparency, inspection, adaptation, and radiating information; supporting and educating Product Owner, especially with respect to refinement and maintaining product backlog.

• Facilitating getting work done, managing project budget; Sprint planning; and Assessing Scrum Maturity of team and organization.

• Explains to team members action items, projects and/or program issues under review, problems to be solved, deadlines and time frames for completion.

• Coaches and facilitates selection and application of problem-solving techniques, work methods, and assists team in identifying solutions, and organizing priorities to accomplish work.

• Co-ordinates team distribution of assignments among team members in accordance with workflow, skill level and specialization.

• Executes all Agile Development Team projects.

• Serves as coach, facilitator and/or negotiator in coordinating team initiatives and in consensus building activities among team members.

• Develops and/or employs tools and methods to track progress throughout life cycle of project

• Applies technical knowledge to ensure project schedules and objectives are accomplished in accordance with established milestones

U.S ARMY/ Jr. Scrum Master, 02/2014 to 03/2016

U.S ARMY – Colorado Springs, CO

• Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.

• Conducted training to improve troops' abilities.

• Used technical expertise and sound military judgment to learn and perform complex procedures.

• Provided precision to carry out increasingly complex missions.

• Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.

• Oversaw squad and maintained efficiency in fast-paced environment.

• Conducted research to address shipping errors and packaging mistakes.

• Organized records of vehicles, schedules and completed orders. ACHIEVEMENTS/VOLUNTEER WORK

• Fostered a climate of dignity, cultural awareness and respect by adhering to EO, and SHARP programs; fully ensured all personnel under command were treated equally

• Effectively improved workplace climate; provided guidance, assistance, as well as effective counsel to junior leaders and Soldiers

• Volunteered off-duty time to serve as a Sexual Assault Advocate; immediately accompanied sexual assault victims at area hospitals as needed

• Embraced the role of primary EO Advisor, coordinated many ethnic/special observances, instructed equal opportunity leaders course

• Created and promoted recreational activities marking minority observances and celebrating diversity across all demographics.

EDUCATION

Bachelor of Science

University of The Incarnate Word - San Antonio, TX Bachelor in Business Administration and

Management

University of Yaounde - Yaounde, Cameroon

PSM1

Scrum.org

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