Lakwanza James

Richmond, VA *****

adu386@r.postjobfree.com

+1-434-***-****

Willing to relocate to: Henrico County, VA - Hanover, VA - Chesterfield, VA Authorized to work in the US for any employer

Work Experience

Administrative Assistant

RVA Property Management - Richmond, VA

March 2019 to Present

Manage front office, greet customers, answer multi lines phone, answer emails and return phone calls and emails, check messages, fax and copy documents, filling, etc. Eligibility Worker

Integrated Resources Inc - Richmond, VA

June 2021 to February 2022

Review Medicaid Applications for applicants who are applying for Medicaid Coverage and then determine if the applicants are Approvals, Denials or Pending Application's that consists of VCL's which requires applicants documents far as Social security cards, Employment Verifications, USA Citizenship,etc. Along with sending out NOA's which is Notice of Action for Benefits. CSR

Maximus Call Center - Richmond, VA

November 2019 to February 2021

Responsible for enrolling consumers in health insurance or updating applications along with assisting consumers with DMIs, SVIs, OEP, SEPs, etc.

Caregiver

PUBLIC PARTNERSHIPS LLC - Richmond, VA

June 2016 to January 2019

Help patient with daily duties such as bathing, cooking,cleaning,administrators medication, doctors appointment, laundry, shopping, daily exercise and activities, etc. Dental Assistant/Front Desk

Happy Smiles Dental - Richmond, VA

January 2015 to April 2016

Clean and X-ray patients teeth, chairside assist with Dentist, educate patients and parents on finding of the patients care, answer multi line phones, check in and check out patients, check insurance, pull files and refile, referrals, fax, copy, and take payments, etc. Dental Assistant/Receptionist

Kool Smiles - Richmond, VA

February 2005 to July 2007

Answer multi Line phones, confirm patients insurance before arrival, check in and check out patients, filling, pull medical records, access to fax and copy machine, check and return messages, etc. X-ray patients teeth, clean and floss teeth and give patients information about how to keep there teeth and gums healthy. Assist Dr. with any findings, give parents information on dentistry. Chairside assist with Dr etc.

Education

Associate in Medical. Assisting with Concentration in Management Beta Tech Technical College - Richmond, VA

February 2004 to July 2005

High school or equivalent in Academics

John F. Kennedy High School - Richmond, VA

September 1994 to June 1999

Skills

• Care Giver (2 years)

• Direct Care (2 years)

• Home Care (2 years)

• Home Health (2 years)

• Personal Care (2 years)

• Warehouse Experience (4 years)

• Scheduling

• Receptionist

• Billing

• Dentrix

• Medical Office Experience

• Customer Service

• CPR

• Filing

• Dental Assisting

• Dental Receptionist

• Eaglesoft

• Medical Scheduling

• Chairside Assisting

• Medical Coding

• Medical Billing

Certifications and Licenses

Dental Radiology

June 2006 to Present

I'm X-ray certified by Virginia Board of Dentistry Medical Administrative Specialist

February 2004 to July 2005

Medical Administrative: Medical Records, Medical Billing and Insurance, Medical Terminology, A&P life functions, Accounting 1&2, CPR/ First Aid, Scheduling and Email Management, Spreadsheets, Medical Office Procedures, etc.

CNA

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