Savvy, resourceful and performance-driven professional with the ability to offer extensive

experience in the facilitation and delivery of all aspects of internal and external training. Subject matter expert in the implementation of policies, procedures, business practices and guidelines, inclusive but not limited to comprehensive training and development programs throughout the organization. Extensively knowledgeable with robust research capability and specific skill-sets to identify solutions to problems and utilize innovative technologies. Excel in effectively liaising with all levels of an organization with value and emphasis on culture and diversity. Innovative and flexible in highly stressful and challenging environments with minimal to no supervision required through practical reasoning and exercising independent judgment or creating buy-in and unifying a team.

(07/2016 – 12/2019) THE LABOV PLUMBING AND HEATING SUPPLY, PHILADELPHIA, PA ADMINISTRATIVE ASSISTANT/TRAINER

• Maintained Customer Accounts, Billing and kept them up to date

• Answered calls and questions regarding the products that are carried

• Filled orders per Customers’ needs, planned delivery of said products

• Held OSHA training per Customers requests for extra help

(08/2015 – 02/2016) GlaxoSmithKline, KING OF PRUSSIA, PA GLOBAL COMPLIANCE LMS TRAINING COORDINATOR

• Created and Maintained MyLearning LMS roles for 1000 Employees/ Contractors Globally within Document Compliance along with backup copies for Batch Documentation stored in shared areas

• Created and Maintained a high volume of 3 Tiered and Parent Curricula for E-Learning and Classroom Training

• Managed Curricula updates in MyLearning per FDA regulations and Audits

• Maintained Manual and Electronic Records to reflect changes within Curricula

• Responsible for the Issuance of Internal and External (Global) Mini-Manuals

• Managed multiple Mailboxes that reflect different areas of Document Compliance, Curricula, and Mini-Manuals

(04/2014 - 08/2015) ELDER CAREGIVERS, PHILADELPHIA, PA ELDER CARE COMPANION

• Catered to the recreation, dining needs and other assigned tasks for the Elderly

• Prepared nutritious meals for the Elderly per their diet requirements

• Advocate and Participant in daily meetings for better care

• Assisted the Elderly with activities essential in their daily lives

• Dispensed prescriptions at their administration timings

• Performed light housekeeping, pet care and providing companionship

(04/2013 – 12/2013) JOHNSON AND JOHNSON FAMILY OF COMPANIES, FT. WASHINGTON, PA GLOBAL BUSINESS UNIT IT GxP TRAINING COORDINATOR

• Created and Maintained ComplianceWire LMS roles for 1200 Employees/ Contractors Globally in IT Risk Assurance

• Maintained Manual and Electronic Records to reflect changes in IT GxP Roles. Global contact for training requests, changes, granting access, and keeping records current on completions per FDA regulations

• Experience working in the validation field with a strong background in supporting Project Management through to Process Validation

• Provided Guidance to Managers in EMEA, ASPAC, NA and LA who owned Standard Operating Procedures, on the Development, Maintenance, and Deployment of new Data, Courses and Curricula

• Created, Imported, Ran, Analyzed, Formatted and Distributed Monthly Training Reports and Quarterly Metrics

215-***-**** Vasiliki M. Hronis

adu34a@r.postjobfree.com

Philadelphia, PA

STRENGTHS

Bi-Lingual/Oral Communication

Training/Administration Multicultural Understanding Leadership/Supervision

Project Coordination

Organizational Development

Event Planning & Management

Problem Solving Graphic Design/Advertising/Marketing Computer Literacy

Public Relations

Client Development

Process Improvement

Multi-Media/E-Learning

Development

Summary

Work History

(06/2020 - Present) OWNER of Peace & Love Coffee Bar - within Roxborough Memorial Hospital, Philadelphia, PA

• Responsible for Everything within Cafe. Solo Owned and Operated.

• Kept Cafe in Accordance to FDA and Hospital Guidelines regarding Food and Cleanliness

• Safe-Serv Certification in Food Safety and Health until 2025

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WORK HISTORY CONTINUED...

(12/2009 – 1/2013) *THE FOLLOWING 3 POSITIONS WHERE UNDER CONTRACT WITH THE PERFORMANCE DEVELOPMENT GROUP, MALVERN, PA

(06/2011 – 1/2013) GLOBAL PROJECT / TRAINING COORDINATOR Client: Merck Pharmaceuticals – Global Development and Learning

• Provided tactical execution and support of Instructor-Led Training Programs for the Global Vaccine and Sterile Manufacturing Learning Academy - GVSM LA

• Managed project planning, data gathering, analyzing training needs, development, communication, status tracking, preparing training materials and coordinating training sessions, implementation, monitoring, and follow-up.

• Monitored logistical considerations and enhanced project management efficiency through timely deliverables

• Ensured that Facilitators’ and Learners’ needs were met concurrently in pre and post phases of the training date.

• Researched and developed 3 Apple based Multi-Media Labs for a specific Training Course.

• Created a training video for Apple software and travelled to International and Domestic sites to launch the course, and train Coordinators and Facilitators at those sites.

(09/2010 – 03/2011) QUALITY CONTROL ANALYST

Clients include: Astra Zeneca, AmeriSource Bergen, Merck, Iron Mountain, Pfizer, GSK, Johnson and Johnson and additional competing pharmaceutical firms.

• User Acceptance Testing for Pharma E-Learning Design and Development Deliverables for edito- rial quality, adherence to standards, and functional integrity.

• Tracked errors and comments, and re-reviewed for correctness subsequent to applied updates and preceding the delivery of Gold to the Client.

(12/2009 – 08/2010) SIMULATION TRAINING LOGISTICS ASSISTANT Client: Astra Zeneca

• Responsible for establishing and maintaining physical logistics for a Live Simulation-Based Pharma Training Program.

• Sourced, Purchased and Staged Props in Simulation Spaces to exactly replicate Doctor's Offices, Exam Rooms, Pharmacies and Reception Areas for the course.

• Organized training materials and set up management routines for Facilitators. TECHNICAL COMPETENCIES

Proficient in conducting extensive data analysis techniques for the purpose of enhancing organizational business intelligence, mitigating internal and external risks including data mining to develop and strengthen company processes and controls.

• Microsoft Office Suite

• Adobe Creative Suite

• WebEx

• MyLearning LMS

• ComplianceWire LMS

• QuarkXpress

• Final Cut Pro

• Avid Pro Tools

EDUCATION

FULL SAIL UNIVERSITY

• Associates Degree - 1996

• Digital Multi- Media and Design - Winter Park, FL RECORDING WORKSHOP

• Audio Engineering Certification 1994 - Chillicothe, OH PLYMOUTH-WHITEMARSH SENIOR HIGH SCHOOL

• High School Diploma 1991 - Plymouth Mtg., PA

ST. SOPHIA GREEK ORTHODOX CHURCH

• Greek Language and Culture Studies 1979-1986 - Trooper, PA

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