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Project Manager ERP Functional Consultant Business analyst

Location:
Heritage Park, ON, N2B 2N3, Canada
Salary:
20-25 CAD/hour
Posted:
February 03, 2023

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Resume:

Bozhenko Olena

Junior Project Manager

An accomplished specialist with more than 15 years of experience in business process automation and implementing client ERP systems; with a keen ability to understand and build complex systems and focusing on delivering customer-centric products and features.

Management and direct involvement in the complete Software development life cycle (SDLC), including:

●Discussions with the customer and goal setting (Planning)

●Requirements analysis, task prioritization

●System design and writing technical specification

●Implementation the software in the production environment

●Testing and integration, writing user-guides

●Support and maintenance

Having experience in software development as a software engineer and project manager, strong expertise in resolving issues and serving as a liaison between clients and developers, applying Agile methodologies in practice, having a proven CSM and excellent qualities as a mentor and coach, I am a useful and conscious Junior Project Manager, ready to embrace change, grow and move forward!

Work experience:

Freelancer Software Engineer Software Development Project Manager ERP Functional Consultant Business analyst Business processes automation consultant July 2014 - Present

1.Successfully completed projects on automating business processes of enterprises and implementing ERP systems at:

a.1 large (more than 300 employees);

b.2 medium-sized (more than 70 employees);

c.14 small (up to 70 employees) enterprises;

2.Developed relationships between 6 business units (Production, Sales, Logistics, Warehouse, Product Quality, Top Management) to ensure cross-functional collaboration on company projects, objections and obstacles associated with the introduction of a new software product have been eliminated;

3.At a manufacturing enterprise, developed an algorithm and led the implementation of a project to automate production planning, thanks to which:

a.increased the volume of production by 1.5 times;

b.overall reduction of equipment downtime by 4 hours per day;

c.15% reduction in order release time;

4.Implemented a system for automatically sending messages to employees of the enterprise (5-25 letters per day to an employee, depending on the position and intensity of the working day), which accelerated the process of receiving and exchanging operational information between employees of a perfumery and cosmetics company;

5.Managed the project for optimization of business processes of a trading enterprise by replacing the actions of employees with software, resulting in:

a.reduction of errors associated with entering information into the database;

b.reduction of labor costs by 30%;

c.acceleration of document flow with suppliers and buyers;

6.Together with the client development team and using the Kanban framework, contributed to a 40% increase in sales of a furniture company within 10 weeks after the successful implementation of a project to synchronize the balance of goods in 21 retail stores, an online store, and central and regional stocks.

Dealer agency of the marketplace Head of Sales Managers June 2018 – February 2022

1.Managed a team of 10 employees who were assessed, recruited and trained for effective sales and productive teamwork;

2.Implementation of projects using Agile Methodology, as a result of which there were tangible changes compared to the first year of work:

a.increase in agency sales by 35%;

b.increase in the total client base by 40%;

c.increasing the speed of entering information into CRM managers;

3.Introduced 4 new customer service techniques that reduced customer support time and increased the positive feedback;

4.25% increase in new customer volume through cold calling sales and systematic automated emailing.

Private enterprise "Vicor" Business processes automation consultant, Software Engineer, Project Manager January 2008 - June 2014

1.Worked in a team of 20 software development and implementation specialists (programmers, designers, QA, business analysts) from the role of a programmer-coder to a project manager;

2.Implementation of ERP systems in enterprises (more than 30 enterprises of various sizes and industries), both from scratch and by switching to new software with a migrated the data to the new system;

3.Streamlined software testing for the QA department:

a.reducing the release time of new program modules from 7 to 2-3 days;

b.reducing the adaptation time of program modules by 20%;

4.Led the transition to a paperless practice by implementing an electronic knowledge base, improving employee onboarding and reducing time spent per projects;

5.Effective training and mentoring of new team members.

Contact:

●E-mail:

adu32c@r.postjobfree.com

●Linkedin:

Olena-Bozhenko

●Phone:

(236) 233 - 1188

Skills:

●CSM (Certified Scrum Master)

●Software Project Management

●Agile Methodology (Scrum / Kanban)

●Software development life cycle (SDLC)

●Project lifecycle management

●Business process analysis, optimization, automation

●Requirements gathering and analysis

●Structuring, ordering, data analysis

●Implementation ERP systems

●Risk and cost management

●Problem solving and critical thinking

●Facilitation

●Leadership, mentoring

●Teamwork /Team management

●Task scheduling

●Public Speaking

●Сontinuous integration and continuous testing

●Effective communication

●Time management

●Emotional intelligence

●Crisis management

●Resource coordination

●Documentation

●Quality management

Tools and Software:

●Microsoft Office (Project, Excel, Visio, Word, PowerPoint, Outlook, Access, SharePoint)

●Google Docs

●Jira

●Confluence

●Figma

●Trello

●Smartsheet

●Miro

●1C

●Java

●Github

●SQL

Education:

●Oles Honchar Dnipro National University (Ukraine), specialty "Economic Cybernetics", Master's qualification, 2002 – 2007

●IT School Tel-Ran (Germany), Java Web Development, 2022 - 2023, including completed courses:

-Project management

-Web backend engineering (Java Programming)

-DevOps Basics

-Introduction to Databases

-Introduction to Quality Assurance

-Introduction to User Interface Design for the Web

-Data Structures and Algorithms

Certifications & Training:

●Certified Scrum Master (Scrum Alliance)

●course “Agile”, Certificate of Completion “PMI Agile Certified Practitioner (PMI-ACP)” (Linkedin)

●course “Project Management Foundations” (Linkedin)

Volunteer:

●Teach children 10-12 years old the basics of programming based on Java (online), since July 2022 (40 minutes / twice a week)



Contact this candidate