Bozhenko Olena
Junior Project Manager
An accomplished specialist with more than 15 years of experience in business process automation and implementing client ERP systems; with a keen ability to understand and build complex systems and focusing on delivering customer-centric products and features.
Management and direct involvement in the complete Software development life cycle (SDLC), including:
●Discussions with the customer and goal setting (Planning)
●Requirements analysis, task prioritization
●System design and writing technical specification
●Implementation the software in the production environment
●Testing and integration, writing user-guides
●Support and maintenance
Having experience in software development as a software engineer and project manager, strong expertise in resolving issues and serving as a liaison between clients and developers, applying Agile methodologies in practice, having a proven CSM and excellent qualities as a mentor and coach, I am a useful and conscious Junior Project Manager, ready to embrace change, grow and move forward!
Work experience:
Freelancer Software Engineer Software Development Project Manager ERP Functional Consultant Business analyst Business processes automation consultant July 2014 - Present
1.Successfully completed projects on automating business processes of enterprises and implementing ERP systems at:
a.1 large (more than 300 employees);
b.2 medium-sized (more than 70 employees);
c.14 small (up to 70 employees) enterprises;
2.Developed relationships between 6 business units (Production, Sales, Logistics, Warehouse, Product Quality, Top Management) to ensure cross-functional collaboration on company projects, objections and obstacles associated with the introduction of a new software product have been eliminated;
3.At a manufacturing enterprise, developed an algorithm and led the implementation of a project to automate production planning, thanks to which:
a.increased the volume of production by 1.5 times;
b.overall reduction of equipment downtime by 4 hours per day;
c.15% reduction in order release time;
4.Implemented a system for automatically sending messages to employees of the enterprise (5-25 letters per day to an employee, depending on the position and intensity of the working day), which accelerated the process of receiving and exchanging operational information between employees of a perfumery and cosmetics company;
5.Managed the project for optimization of business processes of a trading enterprise by replacing the actions of employees with software, resulting in:
a.reduction of errors associated with entering information into the database;
b.reduction of labor costs by 30%;
c.acceleration of document flow with suppliers and buyers;
6.Together with the client development team and using the Kanban framework, contributed to a 40% increase in sales of a furniture company within 10 weeks after the successful implementation of a project to synchronize the balance of goods in 21 retail stores, an online store, and central and regional stocks.
Dealer agency of the marketplace Head of Sales Managers June 2018 – February 2022
1.Managed a team of 10 employees who were assessed, recruited and trained for effective sales and productive teamwork;
2.Implementation of projects using Agile Methodology, as a result of which there were tangible changes compared to the first year of work:
a.increase in agency sales by 35%;
b.increase in the total client base by 40%;
c.increasing the speed of entering information into CRM managers;
3.Introduced 4 new customer service techniques that reduced customer support time and increased the positive feedback;
4.25% increase in new customer volume through cold calling sales and systematic automated emailing.
Private enterprise "Vicor" Business processes automation consultant, Software Engineer, Project Manager January 2008 - June 2014
1.Worked in a team of 20 software development and implementation specialists (programmers, designers, QA, business analysts) from the role of a programmer-coder to a project manager;
2.Implementation of ERP systems in enterprises (more than 30 enterprises of various sizes and industries), both from scratch and by switching to new software with a migrated the data to the new system;
3.Streamlined software testing for the QA department:
a.reducing the release time of new program modules from 7 to 2-3 days;
b.reducing the adaptation time of program modules by 20%;
4.Led the transition to a paperless practice by implementing an electronic knowledge base, improving employee onboarding and reducing time spent per projects;
5.Effective training and mentoring of new team members.
Contact:
●E-mail:
adu32c@r.postjobfree.com
●Linkedin:
Olena-Bozhenko
●Phone:
(236) 233 - 1188
Skills:
●CSM (Certified Scrum Master)
●Software Project Management
●Agile Methodology (Scrum / Kanban)
●Software development life cycle (SDLC)
●Project lifecycle management
●Business process analysis, optimization, automation
●Requirements gathering and analysis
●Structuring, ordering, data analysis
●Implementation ERP systems
●Risk and cost management
●Problem solving and critical thinking
●Facilitation
●Leadership, mentoring
●Teamwork /Team management
●Task scheduling
●Public Speaking
●Сontinuous integration and continuous testing
●Effective communication
●Time management
●Emotional intelligence
●Crisis management
●Resource coordination
●Documentation
●Quality management
Tools and Software:
●Microsoft Office (Project, Excel, Visio, Word, PowerPoint, Outlook, Access, SharePoint)
●Google Docs
●Jira
●Confluence
●Figma
●Trello
●Smartsheet
●Miro
●1C
●Java
●Github
●SQL
Education:
●Oles Honchar Dnipro National University (Ukraine), specialty "Economic Cybernetics", Master's qualification, 2002 – 2007
●IT School Tel-Ran (Germany), Java Web Development, 2022 - 2023, including completed courses:
-Project management
-Web backend engineering (Java Programming)
-DevOps Basics
-Introduction to Databases
-Introduction to Quality Assurance
-Introduction to User Interface Design for the Web
-Data Structures and Algorithms
Certifications & Training:
●Certified Scrum Master (Scrum Alliance)
●course “Agile”, Certificate of Completion “PMI Agile Certified Practitioner (PMI-ACP)” (Linkedin)
●course “Project Management Foundations” (Linkedin)
Volunteer:
●Teach children 10-12 years old the basics of programming based on Java (online), since July 2022 (40 minutes / twice a week)