Customer Service General Manager

MEGAN YODER

**** ****** **, ********, ****, *****, US 614-***-**** ************@******.***

Ambitious and results-driven General Manager with over 4 years of experience forming strategic alliances with organizational leaders to align and support. Team-oriented individual with a strong work ethic and advanced problem-solving abilities. A pleasant personality and a customer-focused background, as well as knowledge of customer service and sales . I have a pleasant personality and a customer-focused background, as well as knowledge of sales and customer service. I worked with people at all levels is highly effective and comfortable for me. I am a Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.

Extensive retail and management experience from a seasoned professional.I am Ready to take on new challenges and work with a dynamic organization to achieve success. Exceptional interpersonal communication

Relationship building

Effective leader

Organized

Customer service

Staff training/development

Coaching and mentoring

Operations management

Sales expertise

Deadline-oriented

Client account management

Sale expertise

Team standards

Consistently meet goals

High School 2000

Northridge High School Johnstown, OH

Business Administration - Some college (No degree) Columbus State Community College Columbus, OH

General Manager June, 2018 to Present

Clean one corporation Grove City, OHIO

Reviewing financial transactions and keeping track of the budget to ensure that everything runs smoothly and on time. Maintained project quality with a hands-on management style. Devised and implemented effective marketing strategies that increased the store's ranking by [Number] positions. By coordinating consistent floor merchandise plan changes to drive sales, I was able to increase profitability. Office Manager June, 2018 to January, 2021

Clean one corporation Grove City, Ohio

Kept track of office supplies by checking inventory and ordering new supplies as needed. Was in charge of troubleshooting, maintenance, updates, and report generation for the CRM and company database. Met quotas for productivity and accuracy of work that were difficult to meet. Handled client correspondence and kept track of records to keep the office running smoothly. Assisted in the development and distribution of marketing materials. I'm forming connections with vendors and insurance companies. Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members. Used advanced skills and training to help multiple departments with their operational needs. Maintained professional relationships with all accounts receivables and collection agents for all vendors. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Personal Banker April, 2001 to May, 2008

The Huntington National Bank Columbus, OH

I've consistently been recognized as a top sales performer. Assessed clients' financial situations in order to develop strategic financial planning solutions. Created key procedures for teams working on documentation, models, and presentations. Improved sales techniques and branch productivity helped me increase revenue. Took phone calls about banking products such as checking, savings, loans, and lines of credit. Chose investments based on a quantitative review of stock performance, financial ratios, and financial statements. Was in charge of collecting member loan payments.

Trained and directed [Number] new hires during department orientations. Assisted clients in planning and funding their retirements by assisting them in managing, customizing, and diversifying their portfolios using mutual funds and other options.

Developed innovative financial solutions to meet the needs of customers and gain a competitive advantage. Processed [Number] financial service requests per day, including reissuing statements, ordering additional checks, and updating customer personal information in the database.

Met with clients in order to generate new business and negotiate contracts. Wire transfers, stop payments, and account transfers were all things I did. Upselling [Type] and [Type] banking products and financial services to customers increased daily sales by [Number]%.

Contact this candidate