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Sales Manager Service Engineer

Location:
Deering, NH
Salary:
$125,000+
Posted:
February 01, 2023

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Resume:

Neil A Tremblay

*** ***** ****

Deering, NH ***44

Home 603-***-**** * Mobile 603-***-**** * adu2xo@r.postjobfree.com

Highly-focused, results-oriented tactical and strategic sales manager with more than 20 years of business experience, in Engineering, Quality, and Technical Sales. Successful track record of providing 24/7 sales/technical and quality support to both internal and external clients.

FW Webb, Londonderry, NH

General Manager (May 2021 to Present)

Developed sales strategy for Heating & HVAC Parts Master Distribution business unit.

Built relationships with key customers and drive sales throughout the United States.

Work with Business Development Group to build account base through direct contact

with potential new accounts.

Set annual acquisition and sales goals and regularly monitor and report results

Worked with Inside Sales/Counter to identify use of Master Distributors role as it applies to Heating Parts sales.

Strategically enhanced the team for additional business offering (master distribution)

Defined operational procedures for the business

Worked with distribution center management team to ensure timely fulfillment of

customer orders

Worked with manufacturers to develop drop-ship programs

Collaborated with the Marketing team on programs to drive sales and build customer

base.

Built relationships within supply industry’s premier buying groups

Identified barriers to success and work collaboratively within the organization to overcome

Them

Intelligent Manufacturing Solutions, Manchester, NH

Sales Manager (June 2015 to May 2020)

Responsible for the management of 100+ accounts worth more than $5M in annual sales

Solely responsible from increasing total company sales by 25% in 3 years

Develop and maintain relationships and build strong book of business

Draft sales proposals, contracts and review NDA’s

24/7 availability to customers and principals for questions, concerns and quality issues

Crawford Associates, Bradford, MA

Sales Manager (March 2015 to Sept 2015)

Manage regional area accounts for 7 principals and 50+ end customers. Coordinate sales, shipping, quoting and quality

Competitively prospect new business in assigned territory

Conduct product demonstrations for existing and potential customers

24/7 availability to customers and principals for questions, concerns and quality issues

Active Sales Inc, Toronto Canada

North East Sales Manager (Dec 2013 to Sept 2015)

Responsible for the day-to day management of accounts worth a total of $10 million in PCB potential sales with a $1.0 million share. Provide customer base with day-to-day sales/technical/quality support as required to increase/maintain customer satisfaction and business levels.

Found and developed new customers: 1st year worth an additional $500K in sales with no prior name recognition in the area, 8 New customers added in 1st year to grow to record sales #’s for the N.E. area of $1.5 Million

Promoted from New England area Sales Manager to North East Sales Manager after 1 year.

24/7 availability to customers and principals for questions, concerns, or quality issues

Elec & Eltek, Hong Kong – US Region

Sales Manager (Oct 2001 to March 2012)

North American Sales Manager, Senior Technical Engineer Manager, Senior Sales Engineer for North America

Managed account portfolios worth $200+ million in PCB potential with $75 million share.

Mediated quality issues resulting in cost saving benefits for customers and improved PCBs.

Directed company audits in overseas manufacturing facilities.

Provided technical support to manufacturing sites and ongoing concurrent engineering support for new projects, programs, and internal development programs.

Responsible for generating proposals/contracts.

Coordinated sales, shipping, quoting, and quality issues.

United States Air Force, 1st lieutenant, Shreveport, LA (1995-1998)

Intelligence Fundamentals and Applications (Top Secret Clearance 1995-2003)

Led a staff that exceeded all requirements with only 50% staffing, and $150,000.00 of equipment. Reported directly to the 608 AIS Commander (3-star General) on collection resources, strategies, and collection requirements for 51 subordinate units. Managed the direction, development, and maintenance of inputs into national level reconnaissance objectives, listings and intelligence collection plans. Supervised management of all unit data bases and interpreted Air Force policies, procedures and regulations, and directives pertaining to subordinate unit operations

Commended for running a superior ten-person Collection shop with only three people. Due to rapid understanding of a new position was chosen to train 2 new team members, after only one month in the position

Singled out by the Commander (3-star General) to go to our subordinate units to assist then in preparing for their yearly reviews, in which they received the highest grade. Was put in charge of reorganizing a six-tier organization into 4 tiers and successfully saved ten man-hours per week per person in eliminating duplication of effort

Researched and presented situation assessments to Air Force Commander and senior staff

Selected by Commander (3-star General) ahead of peers to serve as leader of a strategic planning team tasked with developing and defining a five-year plan for the direction of a 60-person organization. Analyzed operations, then developed and implemented an essential document production plan that increased productivity by 25%

Additional Work Experience:

CSA, Huntsville, AL -- Sales Manager for New England Region (2012-2013)

MB Electronics/Gold Circuits, Beverly, MA - Sr. Technical Service Engineer (1999-2001)

Photocircuits, Glen Cove, NY – Technical Service Engineer (1998-1999)

Education/Training

Rensselaer Polytechnic Institute, Troy, NY (1991-1995)

Bachelor of Science in Industrial Management Engineering (with a concentration in Economics)

Competencies

Manufacturing Process Knowledge

PCB/PCBA Commodity Functions

PCB/PCBA Technical Expertise

Providing Technical Trainings

Providing Soft Skill Trainings

Leading Manufacturing Facility Audits

Negotiations

Quality Issues

Other Relevant Points

Extensive international travel experience, including Asia.

Directed audits from both quality and sales perspectives.

Worked collaboratively with Engineering, Quality, Sales, Purchasing, Manufacturing, and Marketing.

Expert in Microsoft office applications



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