Bianca Cabral

915-***-****

**** * ******** ** #***

Irving, TX 75038

• Objective

- Leading Customer Service Professional with experience in Management. Experienced administrative professional with a commitment to quality, accuracy. and efficiency. Collaborates well both as an individual contributor and as part of a dynamic team

Work Experience:

Coordinator/ Case Manager

Continuity Global Services- El Paso, TX

May 2019- May 2022

• Overseeing transportation schedule for all personnel and clients

• Overseeing the order of supplies

• Actively keeping an open communication with all staff and clients while overseeing the daily operations.

• Provided great customer serviced to all clients and staff.

• Made sure all UC’s were scheduled to arrive and leave the camp site on time. Administrative Assistant

Barrister- El Paso, TX

June 2018- May 2019

• Performed a variety of professional and technical administrative duties related to planning, organizing, directing, coordinating and assisting students and parents with financial applications.

• Reviewed applications for accuracy, responsible for recruiting and training of new and current employees for all departments.

Accounts Manager

File and ServeXpress- Dallas, TX

April 2012- July 2014

• Responsible for recruiting and training of new and current employees for all departments.

• Overseeing facility daily operations.

• Supervised office personnel and conducted employee meetings/training to ensure excellent customer service.

• Recorded employee performance, evaluation and conducted discipline. Customer Service Representative (Bilingual)

Amax Auto Insurance- Irving, TX

March 2008- April 2012

• Open and service accounts in an efficient and professional manner.

• Participated in daily and opening meetings.

• Answer phones and schedule meetings.

• Organized and ran daily reports for operations and revenue. Education:

Bachelor of Psychology

Everest College

January 2005-2009

Skills:

• Highly organized and able to manage many projects simultaneously.

• Able to keep a high level of professionalism with all forms of communication with both employees and customers.

• Proficient in many software platforms.

• Strong ability to learn new platforms.

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