Glenville ST.A Johnson

HIGHLIGHTS

Years of successful program/project/engagement/product management, strategic planning and client relations experience and leadership. Considered an effective global business manager. Proven Fortune 500 level/”Big four” consulting and project management abilities. Recognized for a “Can-Do” attitude.

Skilled at planning/implementing effective engagements, programs/projects, product development in matrix operations that successfully impacting revenues, quality, client relationship and team growth / retention.

Recognized ability for sales, strategic marketing, negotiating and executing contracts over $35M with a focus on business development, productive and revenue opportunities. Managing, facilitating and delivering successful products/programs/projects (full lifecycle) with over 50 direct reports, sub-contractors and client vendors/partners (IBM, EY, ACCENTURE, EDS, etc.) while utilizing the delivery methods to best fit the environment (agile, waterfall, interval/rapid, telecommute, etc.).

Recognized as a company resource and the person to go to for problem resolution. Globally.

Managed SaaS/PaaS and Cloud ERP solutions projects for big enterprise clients.

Managing complex enterprise project, worked with talented teams and lead the project for success. Thrive to making intelligent software product and design and coding standards for “custom development” to improve tech architecture and meet the customer expectations.

Succesfully managed Data Driven projects including aviation, hospitality, telecomunication domains while following the compliance and data security standards.

Focused on Reporting and Dashboarding output to improve projects and program communications.

Goal and results oriented, well organized with a history of improving workflow, operations, employee moral and contributing to team success and business profitability.

Followed Waterfall/Agile methodologies based on types and categories of the projects by using best in class monitoring and tracking tools. Managed project communication plans; a key to avoid confusion for getting things done on time.

EMPLOYMENT HISTORY

(Career Overview)

A professional project management specialist, with broad and extensive business process improvement, product development, revenue management, general business consulting and client relations experience and leadership…An effective team player and contributor to the attainment of company and client business goals and objectives…Held key corporate operations and project management positions, with well known national and global organizations…Proven strategic planning, multi-site project management skills and abilities …Excellent program / project / product management, consulting, business communication and interpersonal relationship building skills…

PROFILE

Technical – Infrastructure (Mainframe, Network, Cloud and PC Systems) ... Technical / Customer Support ... Programming (C/C++, Java, .NET, Delphi & more) ... Technologies (SAAS, HAAS, EAI, ETL, Portal & more) … SDLC … Consulting Firms (EDS, Accenture, PROS, SABRE, E&Y, Talus & more) ... ERP ... Data Integrity ... Data Center ... Certifications (PMP, Agile, 6Sigma and more) … Reservations ... E-commerce … MS Project, DEVOPS, NIKU / WorkBench, Clarity, Primavera, RALLY, ChartPro, TFS, Sharepoint, JIRA, Visio & MS Office.

Management - Budgeting ... Strategic Planning … Cost Reduction … Contract Negotiation ... Vendors & Release Management (IBM, Sun, Satyam & more) ... Procedure Audits ... OffShoring/Outsourcing… Process & Productivity Enhancement (SixSigma & CMMi) ... PMO … Project / Program / Product Management (PLC) ... Scrum Master … Delivery Methodologies (Agile, Incremental/interval/rapid, & more) ... Profitability Optimization … OCM... System integration, CRM, Quality & Risk ... Staffing ... Training ... Sales ... Security … Remote Globally.

EXPERIENCE

Saint Aubyn Consulting, Atlanta, Georgia Sep 11-Present

Program/Project/Engagement Management / Senior Consultant - Remote

PROGRAM / PROJECT / PRODUCT / ENGAGEMENT MANAGEMENT

EXPERIENCE - Saint Aubyn Consulting - Continues

WhiteCap/INSPYR Solutions, Sr Project Manager Atlanta GA (Reports=over 10 ; Budget~ 1 million); 6/20 -

Manage medium/large size and complex projects across multiple business areas; implementing various technology and application suites in support of critical business operations to meet and exceed the company's objectives.

Manage internal resources and third parties/vendors for the execution of projects while ensuring that all projects are delivered on-time, within scope, and within budget.

Anticipate problems before they occurred; proactively identifying the risks and issues, work with team to develop solutions, select and implement the most appropriate solutions.

Manage the completion of objectives, such as procurement, quality planning, service level agreements, and customer training while resolving and escalating issues to the appropriate stakeholders and sponsor in a timely manner

UL LLC, Transaction Security Atlanta, GA (Reports=over 15 ; Budget=over 1 million); 4/18 - 8/19

Directed the strategic focus on securing and certifying large, mission critical digital transaction engagements (mobile, payment and ticketing networks and infrastructure) while managing the client/vendor relationships.

Managed the engagement’s program/product teams to deliver the tactical, in-depth technical advisory services, testing/certification services and accredited testing platforms to leading financial institutions.

Coordinated the strategic product roadmap, enforced business objectives and change management process while setting and managing stakeholders and clients’; solutions, priorities, wants and expectations.

Directed multiple initiatives/engagements with cross functional team to collaborate on planning the program schedules and budgets while monitoring the program’s progress from initiation to release and stabilization.

Delta Airlines/Global Services, Atlanta, GA (Reports=over 20 ; Budget=over 1 million); 6/16 - 12/17

Expertise in Revenue Management and pricing with detailed understanding of SOA interfaces, ETL and other web interfaces for data movement in a large information technology environment.

Directed the project teams with complex business process and utilized data analytics and data analysis through problem determination and issue resolution while quickly grasping complex technical designs and assist technical teams with resolving data integrity problems.

Ensured product strategic planning, roadmap and quality deliverables, such as functional specifications, logical and physical data design, solution design and detailed design, test plans, and completed solution

AT&T, Atlanta, Georgia (Reports=45 ; Budget=over 2 million); 04/14 - 02/15

Expertise of program/project management methodology (Agile, Waterfall, etc.), tools and templates (includes program/project planning, schedule development, scope management and cost management) with extensive experience of delivery with supplier, off-shore and global teams.

As the scrum master, lead the project team through problem determination and issue resolution. Communicated and reinforced the project methodologies and standards for the required project artifacts.

Royal Caribbean Cruise Line, Miramar, FL (Reports=35 ; Budget=over 40 million); 06/12 - 12/14

Directed the teams to develop and manage integrated product/program/project plans. Maintained work breakdown structures, schedules, cost estimates and resource plans to control the project.

Managed client, vendor and technology relationships while mading recommendations to senior management as opportunities arise; proactively anticipated issues, challenges and developed mitigating strategies.

KPIT / HP, Alpharetta, Georgia (Reports=15; Budget=over 2.5 million); 02/12 - 06/12

Directed a global team in meetings, collecting project documentation and communication while managing customer relationships based on openness, trust, and deliverables.

Balanced both the ""science"" of how to perform program/project management and the ""art"" of program/project management that was learned through experience and training.

Barkawi / Alcatel, Milan, Italy (Reports=25; Budget=over 25 million); 09/11 - 03/12

Provided guidance as Program/Project Manager for Barkawi to steer the Global client management team towards increasing performance, communication and completing their supply chain deliverables.

PROGRAM / PROJECT / PRODUCT / ENGAGEMENT MANAGEMENT

EXPERIENCE - Continues

PAR Tech, Sr Project Manager New Hartford, NY (Reports=over 10 ; Budget=over 1 million); 4/20- 8/22

Served as primary liaison between the IT development teams and the business units to gather business requirements, technical specifications and to support the program methodology while successfully tracking the time and budget.

Worked independently with extensive client relationship experience in managing SOWs; ensured that clients and suppliers alike performed in accordance with original agreement and business objectives (priorities and deadlines).

Managed and demonstrated expert knowledge of project management methodology and coached team leads based on their time-lines, a number of projects, skills across matrix departments, vendor and remote virtual teams.

Exceptional communication and presentation skills. Comfortable professionally with challenging key stakeholders at all levels of the organization while executing the communications plans.

Demonstrated outstanding negotiation, presentation, and facilitation skills.

Hexaware Technology / E&Y, Atlanta, Georgia Feb 15-Jun 16

Engagement / Program / Project Management (Reports=50 ; Budget=over 2 million)

Extensive client relationship experience in managing SOWs; ensured clients and suppliers alike performed in accordance with original agreement and business objectives.

Consulted on the product/program/project management processes, managed the SDLC and the IT client / partner support processes (issue, risk, communication, etc.) and provide adherence / governance of Industry standards.

Responsibility and accountability to ensure full understanding of the clients’ business, organizational trends and partners’ needs while ensuring technical projects are completed based on the scheduled scope and time.

Developed, consulted and managed plans to address program / project strengths, weaknesses, opportunities and threats; creating and implementing strategy to mitigate shortfalls in timeline and budget.

Demonstrated business analytics to manage and meet IT partner / stakeholder needs while utilizing management skills to execute one or more large and complex programs/projects simultaneously.

Comforce (Lockheed/IRS), Atlanta, Georgia Mar 11-Sep 11

Program Subject Matter Expert (Reports=15; Budget=over 25 million)

Hands-on program manager that planned and managed the day-to-day activities associated with rolling out the enterprise deliverables and services across the organization.

Set up, monitor and control the PMO’s schedules, IT governance and projects oversight while coordinating the efforts of the PM and vendor staffs to ensure that the project is completed on time and in budget.

Directed the project / program teams including IRS employees and other independent contractors to maintain programs during the project lifecycle while mentoring / training Project Managers.

Comsys (Fiserv), Atlanta, Georgia May 10-Jul 10

Senior Project Manager (Reports=20; Budget=over 10 million)

Utilized MS projects/Clarity and the RUP process to manage the delivery of project while coordinating groups of consulting teams performing billable product implementation, enhancement, and integration.

Served as liaison between the company, client and the development team in order to ensure that all functional & non-functional targets, objectives and requirements are met.

EDUCATION Bachelor of Arts, Computer Science, Math and Business Admin, Jacksonville University

Certifications/Additional Training

Project Management (Accenture, PMI, NIKU /Workbench, & Primavera), Agile, Scrum Master, RAD,

US Security Clearance, Business Integration Methodology, Team Building, Six Sigma, SAAS, HAAS,

Smart Card Certifications (G&D and Schlumburger), Card Payment Certification (BTT, Self Testing),

Java, Netcentric Architecture & Technology, Broadvision, E-commerce, Network Solutions,

Offshore/Outsourcing, Leadership School Middle Management and more.

PRIOR PROFESSIONAL WORK EXPERIENCES – available upon request

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