Kelli Davis
Professional Cleaner/Housekeeper
Darlington, SC 29540
***********@******.***
Customer service oriented professional with strong understanding of the importance of accurate claims processing. Maintains attention to detail needed to review and correct errors and retain high levels of accuracy. Follows policies, guidelines, and procedures to assure consistent quality.
* Academic Honors Recognition / High Honor Roll.
* Fosters effective communication in order to support company vision and mission. Authorized to work in the US for any employer
Work Experience
Cap 1 Associate
Walmart Supercenter #7188 - Darlington, SC
April 2020 to Present
• Stock left over freight
• Answered customer questions regarding merchandise, department information and pricing
• Managed counts on merchandise in back room and sales floor
• Removed damaged or out of code products
• Capped all items and put on the shelves on the sales floor
• Used pallet jacks to move merchandise
Owner/Operator
Kelli’s Cleaning Service - Darlington, SC
April 2017 to Present
Owner and operator of a cleaning business. Cleaned offices, apartments, vacation rental homes and businesses to the satisfaction of all my clients. Specialized in deep cleaning and attention to detail.4 years experience.
Lead Cleaner
SEJ Services, LLC - Florence, SC
Present
• Supervising the cleaning and maintenance of Ruiz foods facility
• Directs activities of assistant custodians
• Spot checks work preformed
Houseman/Maintenance/Laundry
Hampton Inn and Hampton Inn & Suites - Hartsville, SC January 2020 to February 2021
• Keep outside parking lot clean and remove cigarette butts
• Empty all trash cans and take out trash
• Clean all public areas including elevators
• Attend to light maintenance duties when needed
• Clean all windows and staircases
Housekeeper
Tru by Hilton - Florence, SC
October 2019 to February 2021
* Dusting and polishing furniture and fixtures.
* Cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks.
* Making beds and changing linens.
* Vacuuming and cleaning carpets and rugs.
Housekeeping Manager
Hampton Inn & Suites - Hartsville, SC
May 2020 to September 2020
• Check every room every day
• Guarantee exceptionally clean and neat rooms for our guests
• Hire, train, motivate, discipline and terminate employees in the housekeeping department
• Ensure all associate training is complete
• Train and empower associates to do what it takes to make the guest satisfied
• High standards of quality guest service, ability to respond and resolve guest requests, complaints, or questions
• Maintain excellent communications with the General Manager and all other department heads
• Keeping room status and paperwork up to date for the front desk
• Attend weekly staff meetings
• Performance reviews
• Linen inventory, discard and supply orders
• Keep all closets and storage areas clean, neat and organized
• Manager on Duty as assigned
• Work as a team player
• Other duties and special projects as assigned
House Keeper
Home 2 Suites by the Hilton - Florence, SC
January 2019 to June 2019
* Dusting and polishing furniture and fixtures.
* Cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks.
* Maintaining a clean and sanitary kitchen area.
* Making beds and changing linens.
* Vacuuming and cleaning carpets and rugs.
House Keeper/Maid
April's Cleaning Service - Darlington, SC
January 2016 to January 2019
* Clean houses with a variety of chemicals, disinfectants, and machines.
* Scrub stains, mold, and mildew from surfaces.
* Dust tables, wood surfaces, and shelves.
* Wash baseboards, walls, and ceilings.
* Clean all areas as specified by customers
Warehouse Associate
QVC Distribution Center - Florence, SC
November 2014 to June 2015
* Received, stored, and shipped merchandise stored in warehouses.
* Worked under limited supervision following standardized practices and methods.
* Operated forklift to load, unload, and transport goods.
* Maintained work areas to prevent safety hazards. Cashier / Customer Service
Family Dollar Stores - Lamar, SC
August 2013 to November 2014
* Acted as direct point of contact for customer service.
* Processed transactions using point of sale computer system.
* Assisted customers by providing information and resolving their complaints. Server / Customer Service
Truluck's Seafood - Timmonsville, SC
March 2010 to October 2012
* Promptly took and delivered guest's food and beverage order ensuring quality and accuracy.
* Upheld professional attitude, service excellence, and high level of customer satisfaction.
* Maintained cleanliness and organization of restaurant. Education
Associate of Science degree in Medical
Ultimate Medical Academy
2016
Diploma in Medical Billing and Coding
American Academy of Professional Coders
2016
Skills
• Cms (Less than 1 year)
• Compensation (Less than 1 year)
• Content management system (Less than 1 year)
• Cpt (Less than 1 year)
• point of sale (1 year)
• Time Management
• Cleaning
• Customer Service
• Housekeeping
• Communications
• Excel
• Hospitality
• Microsoft Office
• Word
• ICD-9
• ICD-10
• Practice Management
• Insurance Verification
• Medical Billing
• Housekeeping Management
• Anatomy Knowledge
• Physiology Knowledge
• Medical Coding
• Laundry
Certifications and Licenses
Forklift Certified
driver's license
Assessments
Knowledge of Early Childhood Development — Proficient September 2019
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Conscientiousness — Expert
December 2018
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Workplace English — Highly Proficient
November 2019
Understanding spoken and written English in work situations. Full results: Highly Proficient
Front Desk Agent (Hotel) — Highly Proficient
March 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
KEY QUALIFICATIONS
Medical Billing * Medical Coding * ICD-9-CM * HCPCS * CPT * ICD-10-CM * Medical Terminology Electronic Health Records (EHR) * Electronic Medical Records (EMR) * Greenway Managed Care (HMO, PPO, and POS) * Government Payers * Third Party Payers * Worker's Compensation
Centers for Medicare and Medicaid * CMS 1500 * CMS 1450 (UB-04) * Tricare EOBs * Payment Posting * Revenue Cycle Management * Scheduling Insurance Verification * Insurance Billing Procedures * Insurance Claim Processing Practice Management * Medical Office Procedures * Anatomy & Physiology * HIPAA Compliance Co-Payments * Deductibles * Co-Insurance * Superbills * Meaningful Use Reimbursement Methodologies * Fee Schedules * Outpatient / Physician * Inpatient / Facility