Yonas Tesema
**** ********* ****, ********** ** *2192
Cell: 202-***-****
***************@******.***
PROFESSIONAL OVERVIEW
Highly experienced and resourceful Senior Service Manager with over 10+ years of dedication in managing several multi-million dollar rental communities, their daily operations, including overseeing general rehab projects, while maintaining building systems, procedures, annual reviews and placement of personnel, skill and knowledgeable, team player, quick to problem solving, mentor, customer service and inventory management.
EXPERIENCE
GT Metro Construction, LLC
Silver Spring, Md
Regional Project Manager 05/2015 to Present
Managed all physical aspects of the company during construction and rehab projects such roofing, demolition and remodeling, water restoration and all capital improvement projects. Handled all operations, met with contractors in order to ensure all project specifications were met as agreed. Procured vendor pricing from multiple suppliers to ensure consistent cost-saving purchases. Search for innovative and dynamic ways to acquire new and/or improve business partnerships,
SYT Construction, LLC
Greenbelt, Md
Project Manager 03/2009 to 04/2015
Managed all physical aspects of the company during construction and rehab projects, domestically and internationally. Some projects consisted of ground breaking aspects and others of full or partial renovations. Handled all operations, met with contractors in order to ensure all project specifications were met as agreed. Procured vendor pricing from multiple suppliers to ensure consistent cost-saving purchases. Search for innovative and dynamic ways to acquire new and/or improve business partnerships.
Sawyer Realty Management
College Park, Md
Senior Regional Service Manager 04/2004 to 02/2009
Managed several multi-million portfolios and large number of employees.
Managed all physical aspects of due diligence during acquisitions.
Handled all Quality Control processes, Safety Control, Mechanical and HVAC Services,
Scheduled and assigned daily work duties. Completed routine inspections to ensure residents are in compliance with lease agreement, rules and regulations.
Accurately read blueprints and repair manuals to identify mechanical problems and resolve them.
Managed emergency services on call schedules.
Handled client complaints, performed inspection and addressed concerns satisfactorily.
Assisted Property Manager with daily rental, turnover, occupancy, and budget goals.
Assisted Regional Managers in the completion of monthly, quarterly and yearly financial reports for owners particularly with capital items and expenses.
Issued purchase orders for all assigned work to vendors. Ensured completion and inspection of all assigned tasks, pre-approved their payment.
Pre-inspection of all units prior to move out and placed orders of large replacement items to ensure quick turnover once unit is vacant.
Inspection of turnover units upon completion.
Training and mentoring of all team members.
Collaborated with property managers to assess ongoing needs and plan preventative schedules.
Maintained prompt service of all work order requests, and follow ups.
Scheduled all preventative maintenance, county, owners and third party quarterly, semi-annually and yearly inspections.
Completed quarterly and semi-annually performance reviews for all maintenance team members.
Assisted Property Manager with all resident events as part of our resident satisfaction and retention program.
Grady Management Corporation
Hyattsville, Md
Area Senior Superintendent 06/1993 to 05/2004
Managed several multi-million portfolios and up to 100 employees.
Managed all physical aspects of due diligence during acquisitions.
Handled all Quality Control processes, Safety Control, Mechanical and HVAC Services
Scheduled and assigned daily work duties. Completed routine inspections to ensure residents are in compliance with lease agreement, rules and regulations.
Handled client complaints, performed inspection and addressed concerns satisfactorily.
Assisted Property Manager with daily rental, turnover, occupancy, and budget goals.
Assisted Regional Managers in the completion of monthly, quarterly and yearly financial reports for owners particularly with capital items and expenses.
Issued purchase orders for all assigned work to vendors. Ensured completion and inspection of all assigned tasks, pre-approved their payment.
Pre-inspection of all units prior to move out and placed orders of large replacement items to ensure quick turnover once unit is vacant.
Inspection of turnover units upon completion.
Training and mentoring of all team members.
Collaborated with property managers to assess ongoing needs and plan preventative schedules.
Maintained prompt service of all work order requests, and follow ups.
Scheduled all preventative maintenance, county, owners and third party quarterly, semi-annually and yearly inspections.
Reviewed and approved all rent increases.
Assisted Property Manager with all resident events as part of our resident satisfaction and retention program.
ADDITIONAL CAREER HISTORY
Maintenance Supervisor Post Properties, Atlanta, Ga 1988 to 1993
EDUCATION
Graduated High School
International Technical Institute –HVAC and Refrigeration Certificate One Year program
CFC Certified
REFERENCES
Chris Balstrace, Regional – 703-***-****
Karla Carter, Regional – 301-***-****