Post Job Free

Resume

Sign in

Medical Assistant Service Representative

Location:
Stone Mountain, GA
Posted:
February 01, 2023

Contact this candidate

Resume:

Brenisha Grimes

Lithonia, GA *****

adu2mz@r.postjobfree.com

+1-678-***-****

PROFESSIONAL Dedicated Medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented Medical Records Specialist with healthcare experience. Offers advanced knowledge of medical terminology, procedural codes, and billing practices. Thorough in checking records and resolving discrepancies. Work Experience

Release of Information Specialist Remote

ScanSTAT Technologies - Alpharetta, GA

March 2021 to Present

• Accurately pulled patient records for upcoming appointments and procedures, within a timely manner.

• Received and processed incoming requests for medical record.

• Completed Continuation of Care and Legal Request.

• Maintained database for storage and retrieval of medical records.

• Maintained accuracy, completeness and security for medical records and health information.

• Compiled, abstracted, and coded patient data using classification manuals and standard systems.

• Used classification manuals to gain additional knowledge of disease and diagnoses processes. CNA - Certified Nursing Assistant

SACRED JOURNEY - McDonough, GA

November 2019 to October 2020

• Provide hands-on personal care as directed by the RN Case Manager that are included in the plan of care and permitted to be performed under State and Federal law for hospice aide consistent with the hospice aide training.

• Report changes in the patient's medical, nursing, rehabilitative, and social needs to a registered nurse, as the changes relate to the plan of care and quality assessment and improvement activities.

• Completed appropriate records in compliance with the hospice's policies and procedures.

• Followed written patient care instructions for a hospice aide prepared by a RN Case Manager

• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

Client Service Representative

CIOX Health - Conyers, GA

December 2017 to October 2019

• Received incoming requests for information and responded to requests by opening mail, assisting walk- ins and telephone inquiries, and retrieving facsimile inquiries in a timely manner.

• Dated stamps all requests and highlights pertinent data to facilitate processing.

• Validated requests and authorizations for release of medical information according to established procedures and HIPAA guidelines.

• Completed release of information requests including retrieving patient's medical charts and returning charts, copying/scanning medical records accurately and correctly, according to requests, established procedures, and established standards of quality and productivity; and electronically transmits medical record to processing operations.

• Educated clients on account services and resolved client inquiries regarding statement information and account balances.

• Maintained accurate record-keeping with proactive attention to client information updates. Administrative Assistant

Tayben Group - Stone Mountain, GA

January 2015 to April 2016

• Organized weekly meetings, answered telephones, as well as disseminated information through email and internal memos.

• Managed databases, created spreadsheets, generated reports, and ordered equipment.

• Executed record filing system to improve document organization and management.

• Coached new employees on administrative procedures, company policies and performance standards.

• Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.

• Notarized customer documents.

Release of Information Specialist I

HealthPort - Alpharetta, GA

July 2015 to February 2016

• Pulled/Filed patient charts & medical records.

• Fulfilled fax, mail and process request for medical records.

• Coordinated patient information flow through caregivers, insurance companies, billing departments and patients.

• Reproduced protected health information by using data extraction and file management techniques.

• Resolved medical record discrepancies by collecting and analyzing information.

• Maintained historical reference by abstracting and coding clinical data such as diseases, operations procedures and therapies.

• Handled high-volume data entry of demographics, disease etiology and extent and associated procedures or treatments.

Drug Screen Collector

Urine, Labsource - Lawrenceville, GA

July 2014 to November 2014

• Collected and observed urine samples from clients twice a week.

• Processed samples into computer files daily.

• Packaged and mailed samples to headquarters.

• Processed clients’ insurance and personal information into the company's data base.

• Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents. Medical Assistant

Parris & Associates - Lawrenceville, GA

January 2014 to November 2014

• Administered medication under the direction and supervision of physicians.

• Performed common medical care, including cleaning wounds, and applying dressings.

• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

• Taught patients about medications, procedures and care plan instructions.

• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

• Obtained client medical history, medication information, symptoms and allergies.

• Collected and documented patient medical information such as blood pressure and weight.

• Obtained pre- and post-treatment vital signs and weight.

• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

Education

Certification in Licensed Practical Nursing

South College - Atlanta, GA

October 2022 to Present

Medical Assistant in Medical Assisting

Brown Mackie College - Atlanta, GA

October 2010 to January 2012

Skills

• SKILLS

• Medical billing code accuracy

• EMR Systems

• ICD-9/ICD-10 Coding

• Records review

• CPT Coding

• MS Office

• Meditech

• Charting

• EPIC

• Pain Management

• CSR

• Patient care

• Medical Records

• Medical Coding

• Medical Terminology

• Hospice Care

• Transcription

• Medical Office Experience

• Employee Orientation

• Anatomy Knowledge

• Documentation review

• Triage

Certifications and Licenses

CNA

Medical Assistant

CPR Certification

State Tested Nursing Assistant

BLS Certification

Certified Notary Public

Assessments

Medical receptionist skills — Highly Proficient

December 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Attention to detail — Completed

August 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Work motivation — Highly Proficient

September 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient

Verbal communication — Proficient

December 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Protecting patient privacy — Highly Proficient

February 2022

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate