Customer Service Sales Representative

JUNIE E. ARZADON

+639********* *************@*****.*** Nueva Vizcaya, Philippines @juniearzadon1844

PROFESSIONAL SUMMARY

Diligent Leader with over 10 years of experienced in the service industry. Eager to join your company with the ability to handle multiple roles using professional management skills by performing a 100% competent and compassionate service that will help your company grow. SKILLS

Team player Organized Flexible

Goal oriented Effective communication Reliability

Attention to detail Efficient interpersonal skills Work under pressure WORK EXPERIENCE

Officer In-charge (MAY 2015 – Present)

Luzon Ram Cycles, Inc.

Santa Fe, Nueva Vizcaya, Philippines

Analyzed service quality and customer satisfaction.

Managed training and monitor income and expenses.

Achieved 80% team performance in sales and collection efficiency.

Supervised daily operations and oversees training and motivation of staff. Field Representative (June 2012 – May 2015)

Luzon Ram Cycles, Inc.

Solano, Nueva Vizcaya, Philippines

Conducted daily collection activities such as field visit to resolved account delinquency.

Maintained an efficient and updated record of status of collection report.

Coordinated updates on collection to supervisor regarding account status.

Travelling long hours of duty from 9am to 5pm.

Sales Representative (November 2010 – June 2012)

Luzon Ram Cycles, Inc.

Bambang, Nueva Vizcaya, Philippines

Presented and introduce product/services to customers.

Developed and maintain positive business and customer relationship.

Managed to prepare weekly and monthly reports on time.

Developed a good customer service with attention to detail.

Standing long hours of duty from 8am to 5 pm.

Administrative Supplies Assistant (May 2010 – October 2010) Sanford Marketing Corporation

Solano, Nueva Vizcaya, Philippines

Organized and maintain filing system.

Maintained order of supplies and inventory.

Standing long hours of duty from 8am to 5pm.

EDUCATION

Saint Mary’s University (June 2003 – March 2010)

Nueva Vizcaya Philippines

Bachelor of Science in Commerce major in Management ON-THE-JOB TRAINING

Saint Mary’s University (November – January 2009)

Nueva Vizcaya Philippines

Alumni affairs and career placement services office AWARDS AND TRAINING CERTIFICATES

Service Crew-Dining (working student) (July 2007 – December 2007) Fresh N’ Famous Food, Inc. – Greenwich Solano

Solano, Nueva Vizcaya, Philippines

Managed to smile and greet customers and giving the best quality of service in order to achieve the highest level of customer satisfaction.

Serving food and standing long hours of duty.

Service Crew-Kitchen (working student) (October 01, 2006 – March 01, 2007) Jollibee Food Corporation

Solano, Nueva Vizcaya, Philippines

Organized daily inventory reports, assisting with the unloading of deliveries, observing first-in and first out of product, and cleaning food storage areas in accordance with food safety regulations.

Standing long hours of duty.

Best in Customer Care (October 19, 2007)

Fresh N’ Famous Food, Inc. – Greenwich Solano

Solano, Nueva Vizcaya

Achieved the highest performance evaluation in customer service assistance. GALING STATION (October 19, 2007)

Fresh N’ Famous Food, Inc. – Greenwich Solano

Solano, Nueva Vizcaya

Achieved the highest score among stations in consistently implementing Food Service and Cleanliness.

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