Tanzim Kabir Chowdhury Contact Information

Email:adu2m9@r.postjobfree.com

Contact: +1-519-***-****

A passionate job seeker with strong organisational skills eager to secure an entry-level position. Ready to help the team achieve company goals. Looking for challenging assignments which can utilize existing skills & experience while allowing the opportunity to acquire new expertise and professional growth within a progressive organisation. Also, having excellent communication skills combined with the ability to adapt and empathize adds value to the workplace. Education

● Master of Engineering: Civil Engineering September 2019 – December 2020 University of Windsor - Windsor, Ontario, Canada.

Courses: Technical Communication, Project Management.

● Bachelor of Science: Civil Engineering January 2013 - June 2017 Leading University – Sylhet, Bangladesh.

Work Experience

● Support Manager July 2021 – December 2022

Walmart- Richmond Hill, ON, Canada

o Assisted management team with supervision of the designated department, which involves: assisting management with mentoring, teaching associates, assigning duties, supervising and streamlining communication. o Established and updated work schedules to account for changing staff levels and expected workloads.

o Responded to customer requests throughout the store and maintained a positive business relationship to improve customer service. o Maintained safety standards in compliance with Walmart’s code of safety standards. o Employed comprehensive benchmarks to establish and monitor customer service standards.

o Conducted in-person scenario assessments to manage compliance with overnight workload expectations and safety requirements.

o Managed scheduling, workload assignments, and coverage for night staff.

● Customer Service Associate May 2020 – June 2022

Walmart- Richmond Hill, ON, Canada

o Informed customers about special promotions and provided detailed information for various products.

o Improved operational efficiencies while managing customers’ requests, store inventory, transactions, new purchase orders, and pricing needs. o Coordinated efficient product deliveries to meet customers' demands. o Fulfilled customers' special requests for merchandise and delivery times. o Tracked stock availability to order supplies for timely stock replenishment. o Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

● Project Engineer February 2018 – August 2019

Olympia Holdings LTD- Dhaka, Bangladesh.

o Communicated with industrial equipment installers to deliver technical support throughout project execution.

o Planned and managed engineering projects and continuous improvement programs to reduce labour and costs.

o Identified and scheduled priorities as required to progress engineering work. o Reviewed progress controls for project quality assurance. o Maintained records for each project and engineering discipline. o Recommended improvements for design, construction means, and materials based on field or changing conditions. o Monitored installation of materials and equipment for compliance with drawings and specifications.

● Site Supervisor August 2017 – January 2018

Design Artistry- Sylhet, Bangladesh.

o Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions. o Initiated onsite safety program and properly trained team members to decrease injuries.

o Delivered reports to the construction manager explaining project updates and estimated completion dates, noting delays and causes. o Implemented best practices and safe operating procedures. o Worked with personnel and managers to meet strict timelines. Additional Information

● Attention to detail and commitment to a high degree of accuracy

● Possess excellent time management skills and the ability to prioritize tasks based on the severity

● Understands the importance of good customer service skills

● Strong verbal and written skills and the ability to work courteously and effectively with all end users.

● A team player who builds strong relationships based on trust and integrity.

● A continuous learner, passionate and determined.

● Holds a positive attitude and willingness to work to accomplish success.

Contact this candidate