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Administrative Assistant Service Representative

Orlando, FL
February 01, 2023

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Shawn Gamble

Administrative Assistant - MVP HealthCare


• Dynamic Administrative Professional with Extensive Clerical and Healthcare Experience

• Impeccable Technical Knowledge and Strong Interpersonal Skills

• Proficiencies; Microsoft Office, Salesforce, QuickBooks, AC Nielson, SAP, Margin Minder, Crystal Reports, Visio, SharePoint, Concur, and All scripts Work Experience

Front Office Assistant

Orlando Health Cancer Center - Orlando, FL

January 2019 to Present

Administrative Assistant

MVP HealthCare - Tarrytown, NY

October 2017 to Present

• Answers inquiries related appeals/denials, prior authorizations, claims and physician selection and legal requests

• Front Desk Manager, Customer Service Representative and On-Boarding Trainer

• Organizes calendars and schedules for Sr. Directors and Departmental Managers

• Compiles medical documents for NYS Department of Health audits. Health Unit Coordinator (On-Call)

Westchester County Medical Center - Valhalla, NY

August 2017 to Present

• Delivers organizational support to inpatient care units and health care team including monitoring and ordering medical equipment/supplies, transcribing orders, registration and discharge planning

• Ensures trauma team is present during emergencies

• Communicates effectively via a variety of modalities with patients, visitors, and facility staff

• Functions as a resource to members of the health care team and is familiar with hospital resources

• Carries out all aspects of the job using good judgement and problem-solving skills, and strong interpersonal skills

• Supports the healthcare team by anticipating and responding to team requests and patient needs. Administrator (On-Call)

The Bristal Assisted Living Facility - White Plains, NY August 2016 to Present

• Responds to all resident, guest and staff inquiries in a timely fashion

• Ensures that all emergencies and security issues are handled promptly and appropriately Sr. Administrative Assistant

Acorda Therapeutics - Ardsley, NY

June 2011 to April 2017

• Scheduled meetings and conference calls, for internal and external directors/managers and scientific and development team

• Department 0n-boarding and license verification coordinator for all medical licensed professionals

• Prepared master service agreements and non-disclosure agreements for legal counsel review

• Prepared agenda, power point presentations and departmental announcements

• Coordinated extensive travel, schedules domestic and internal for managers and team members

• Conducted inspections, prepared and reconciled expense reports

• Tracked individual and team budget allocations

Supported the Sr. VP of Product Development

Integrated America - Purchase, NY

March 2011 to June 2011

VP of Marketing and the Director of Clinical Operations

• Administrative support to management team.

• Prepared monthly performance reports

Sales Assistant

Mercer - Norwalk, CT

April 2010 to March 2011


• Coordinated and conducted training sessions on quarterly basis

• Assisted insurance underwriters in developing annual benefit health rates Sr. Administrative Assistant

Krasdale Foods - White Plains, NY

January 2010 to April 2010


• Reported to the Vice President and Director of Marketing

• Heavy domestic/international travel coordination for management team Sr. Executive Administrative Assistant

Coca-Cola North America - Elmsford, NY

June 2001 to September 2009

• Reported directly to the Vice President of Retail Sales and Marketing and supported team of 24.

• Assisted with trade show and event planning, creating or updating presentation software files, tracking budgets and expenses, and communicating with external creating service providers

• Coordinated domestic and international travel arrangements

• Utilized SAP to install vendors, invoice verification and setup accounts payable

• Prepared invoices, reports, memos, letters, financial statements

• Budget planning, assisted finance team with yearend close by auditing records

• Analyzed sponsorships, proposals and RFP's


Medical Assisting Program

Elizabeth Seton College - Yonkers, NY

High School Diploma

Alexander Hamilton High School


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