KIM M. SHAW

adu2b9@r.postjobfree.com 941-***-**** Bartow, FL 33830

Summary

To secure a position within a growth-oriented company, providing internal and external customer service, accounting support and administrative duties.

Skills

Computer Experience - Windows 10, MS Office

Excellent written and verbal communication skills

Strong work ethic

Detail oriented, resourceful and organized

Capable of working as a team and independently

Disciplined, responsible, and punctual

Experience

Thunder CDJR Bartow, FL

Title Clerk

03/2021 – 10/2022

Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.

Investigated and solved accuracy issues on titles, odometer readings and power of attorney.

Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.

Collected purchase funds and verified confirmed lienholder payoff before processing title.

Checked for accuracy in the application and ensures all information is complete.

Directs title runner in daily responsibilities.

Central Florida Health And Safety Training Center, Inc Lakeland, FL

Administrative Assistant

05/2009 - Current

Create filing system for clients and employees

Assist in tax filing preparation

Create and print certificates

Organize, scan and create computer folders for all business expenses

Check company post office box

Make bank deposit payments from clients

Responsible for filing employee timesheets and current W-2s

Maintain spreadsheet keeping track of paid/unpaid invoices

Polk County Public Schools/Kelly Services Lakeland, FL

Substitute Teacher

08/2009 - 03/2021

Classroom Management, lesson facilitation and student engagement

Responsible for attendance for all children

Teach lesson plans for the day

Keep children on schedule and on task

Escort children to specials

Supervise children at recess

TD Bank Falmouth, N.A. ME

Administrative Assistant II

08/2000 - 12/2002

Administrative duties for Vice President of Retail Recovery and Bankruptcy

Support staff of six recovery specialists

Reconciling General Ledger accounts

Processing daily payments, accounts payable and receivable

Populate spreadsheets

Sort and distribute mail and handle weekly demand letters

Boulos Property Management Portland, ME

Administrative/Receptionist

12/1999 - 07/2000

Answer incoming calls

Maintain Property Management filing system

Provide general administrative assistance

Resolved resident’s issues and dispatched maintenance crews

Facilitated weekly Property Management meeting notes

Adecco Staffing Bedford, Burlington, MA

Office Assistant, Customer Service Representative

11/1998 - 06/1999

General office duties, filing, faxing, client liaison, answering telephone and transferring calls

PageNet, Direct telephone customer service

Troubleshooting: Questions related to pagers, service, billing, and customer complaints

Research customer problems/complaints by pulling and investigating customer files

Customer service at main desk and assisting customers in person

Assisted with service of major PageNet accounts

Sun Life Assurance Company Wellesley, MA

Administrative Assistant

03/1994 - 10/1994

Performed all daily administrative functions

Filing, faxing, sorting and distributing mail and research

Attendance sheets, travel arrangements for analysts, expense reports and maintaining portfolio manager's spreadsheet concerning stocks

Updated stock prices daily and generated daily stock reports

Education and Training

Aquinas College Newton, MA

Pre-School Teacher Certificate in Early Childhood Education

Middlesex Community College Bedford, MA

Liberal Arts

Additional Information

AWARDS AND CERTIFICATIONS, Award for “Outstanding Team Player and Money Manager”

Florida Notary Public

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