C L A U D I A G U Z M A N

323-***-**** adu2aw@r.postjobfree.com

S U M M A R Y O F Q U A L I F I C A T I O N S

As a result oriented management professional with more than thirteen years of experience in personnel management, training and development, multi-unit management, cost controls/ P&L analysis, operational standards & procedures. Big box retail, hospitality and staffing to include, marketing, automated reporting, and unit start-up/openings. Excel in building cohesive productive work teams and troubleshooting problem areas. Demonstrated achievements in reducing operating costs, maximizing operational efficiency/productivity, and increasing sales & overall profitability.Pro MS user. ADP, ORACLE, Bullhorn,SA, Bamboo, Rippling and Ceipal.

Professional Experience

Corefact, CALIFORNIA 2022-2023

Corporate full cycle Recruiter/Human Resource

Oversee the hiring processes, ensuring the hiring of the right talent based on the company’s requirements, priorities, and standards.

Plan, lead, and manage the recruitment operations that involve: Orientation, designing and directing training programs. onboarding and offboarding and ensuring compliance with laws and regulations.

Work on organizational strategies to define HR objectives, improve and update company policies that include employee benefits and handbook, manage the work and employee discipline.

Work with the Finance department to ensure that the company’s compensation systems and goalposts are periodically reviewed and enhanced to ensure motivation, retention, and attraction of employees.

Tekberry, CALIFORNIA 2021-2022

Senior Recruiter/Account Manager

Evaluated various departmental operations to identify the needs of hiring additional staff by communicating with senior management.

Build networks to find qualified passive candidates to include attendance at networking events on behalf of different clients.

Develop a pool of qualified candidates as required by the position using sourcing strategies such as leverage assigned sourcers, employ individual methodologies to source candidates via social media

Conducted daily sourcing, interviews, onboarding paperwork, negotiated salary contracts and completed training for temp to hire and direct hire contracts.

STAR STAFFING Hayward, CALIFORNIA 2019-2021

Account Manager

Conducted interviews, onboarding paperwork and worked closely with management to conduct orientation and all training courses in Alchemy.

Serve as a link between management and employees by handling questions, interpreting in Spanish and Mandarin, administering contracts and helping resolve work-related problems.

Proficient in using ADP, Oracle and Bullhorn for day to day operations.

Have been able to successfully reduce accidents in the workplace by 27% to date.

Works closely with clients to develop higher quality brand presence and lower turnover. Involved with benefits enrollment, payroll, and employee day to day relations.

SNELLING STAFFING Alameda, CALIFORNIA 2018-2019

Staffing Manager .

Oversee candidate hiring process including onboarding and orientation, hiring decisions, offers of employment and employee terminations, as necessary.

Tours facilities to conduct safety evaluations OSHA to properly match candidates to positions and development, review safety issues and address employee relations issues.

Responsible for compliance with office procedures and all Federal, State, and local laws and regulations in hiring, termination, pay and other employment decisions.

Conducts payroll weekly of over 200 FTE’s, very knowledgeable with ADP program and completed all workers comp and unemployment cases.

Worked with clients closely to assist in lowering turnover down by 32% by conducting better culture surveys, implementing assessment and testing for positions.

THE COUNTER Fremont, CALIFORNIA 2017-2018

General Manager .

Direct personnel, training, and labor relations activities.

Redesigned employee handbook according to legal and benefit changes.

Responsible for payroll, benefits and all other compensations and regulations.

Responsible for ordering of all spirits, food and equipment for the restaurant.

Forecast daily, weekly, and monthly sales, budget, expenditures, and prepared monthly line-item inventory reports.

UMAMI Oakland, CALIFORNIA 2015-2017

General Manager .

Conducted the hiring, training, and orientation to foster a positive environment towards organizational objectives.

Sales compared to last year were at a positive comp 5-10% average after taking over location.

Only location in N.Ca to become a training location for all managers after only 6 months of arrival due to high standards.

BUFFALO WILD WINGS. Burbank, Apple Valley, Petaluma, CALIFORNIA 2012-2015

New Restaurant Operations Manager

Directly overseeing hiring, onboarding, and training for new restaurant operations in every department,

Brand development and new training systems for new hires including management to lower turnover by 23% with unit sales of $8,000,000.00 per year.

Responsible for local marketing and working with inspectors and contractors to ensure that the facility was up to code for opening, assisted in safety development amongst employees and management.

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