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Medical Billing Customer Service

Location:
Covina, CA
Posted:
February 01, 2023

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Resume:

NIVEEN SAMI **** Holiday Drive, West Covina, CA **791

adu2at@r.postjobfree.com

EDUCATION/ CERTIFICATION

Doctor of Medicine/Bachelor of Medical Science

Ain Shams University- Dual 6 year program

Cairo, Egypt

General Residency

Ain Shams University Hospital

Cairo, Egypt

Certificate in Medical Coding and Billing

Mt. San Antonio College

Walnut, CA

12/1990

06/1993

01/2022

SKILLS/ QUALIFICATIONS

•Proficient usage associated with Microsoft Office Suite: Word, Excel, PowerPoint, & Outlook

•Detail oriented

•Bilingual speaking, reading, & writing abilities: English & Arabic

•Typing speed: 30 words/minute

•Excellent customer service skills

•Medical Billing/ Coding

•Medical Terminology

•Computerized Medical Insurance Billing

WORK EXPERIENCE

Independent Contractual Caregiver 03/2000 – Present

In-Home Supportive Services (IHSS), West Covina, CA

•Provided services of care for senior citizens, such as bathing, meal prep, home cleaning and medication compliance.

• Assured a safe, clean and pleasant environment for patients to reside in.

•Maintain records of resident care, condition, progress and problems that developed.

•Report any concerns to the case manager, to resolve any issues to promote residents to have and ensure a good quality of life.

•Arrange transportation and assistance to medical appointments along with errands.

•Provided patients with communication, typing and signing assistance.

•Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet

•Facilitated communication between families, management, and other staff to coordinate care.

Bookkeeper 08/2000 - 12/2007

Royal Painting & Decorating, West Covina, CA

•Adjusted balance sheets and income statements to expedite the company's accounting procedures in an efficient manner.

•Prioritized work to meet department needs and exercised proper judgment in making decisions.

•Utilized excellent customer service skills while acting as the liaison between employees and customers.

•Created a filing system exclusively for all sensitive information used throughout the agency.

•Performed administrative and clerical functions including managing calendars, screening calls, and organizing and filing payroll documentation.

•Setup appointments for clients to allow a continuous workflow for Royal Painting.



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