Edgar Licon

El Paso, TX

adu29m@r.postjobfree.com

+1-915-***-****

Work Experience

Dietary Cook

Las Palmas Medical Center January 2022 to June 2022

El Paso,Tx

• Prepare, Serve Dinner menu items for patients. Including any substitutions and any special orders. Prepare all 5 textures including Chopped,Diced,Ground,Purée and Regular.

• Maintain and document temperature logs for items prepared and freezers, any and all refrigerators. Clean and sanitize work areas and work stations including deep sinks, kettles,ranges and sweep and mop. • Help assist day cook with serving Lunch and prepare any missing menu items not yet completed.

• Restock any and all items missing for the Dinner meal and for the following day

Lead Cook

YWCA - El Paso, TX

October 2019 to November 2020

• Order,receive,store inventory all food items and consumable products for facility Cook and prepare meals for the Academy

• Order,receive,store inventory all food items and consumable products for facility Cook and prepare meals for the Academy

hick-fil-A - ElPaso, TX

Duties and Responsibilities:

• Work with the Owner/Operator, as part of a high performance leadership team, to execute our business strategy

• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks

• Works with executive team to ensure appropriate daily and restaurant staffing levels

• Responsible for inventory management, order, receive and store all food items and non consumable products

• Responsible for the maintaining and maintenance of facility

• Coach, communicate and develop team builder qualities

• Maintain positive working atmosphere while under stressful times. Treat all employees with respect while providing them with direction and feedback.

• Provide an understanding of each key position in both the front and back of the store. Verified completion of all operational assessment tools as in training and any additional assigned tasks. Demonstrate knowledge of the brand and menu items.

Follow sanitation and safety procedures. Maintained regular and consistent attendance and punctuality. Greet guests to make them feel comfortable and welcome. Follow Chick-fil-A’s operational policies and procedures. Do and complete any other assigned duties. committed to personal growth. Handled multiple tasks at once. Team-oriented, adaptable, dependable, and strong work ethic. Willingness to step outside of job role to assist in other roles when needed.

Provide great Customer service while communicating effectively with guests and team members. Understand all issues or concerns brought to our attention by customers. Resolve all issues and concerns pertaining to customers, while still maintaining excellent Customers service. Honored and encouraged others to follow the visions and values of the restaurant.

Diet Cook

University Medical Center - El Paso, TX February 2014 to December 2016

Cook and prep variety of menu items, including Performs duties related to food service including; basic food preparation, pre-preparation of food, recipe use/adherence, food handling and storage, cold food preparation, grill food preparation according to recipe and a variety of sanitation responsibilities.

Manager

Denny's - Las Cruces, NM October 2010 to August 2014

• Provide support and managerial assistance to all aspects of the operation and have the power to assume responsibility in the absence of other managers.

• Responsible in providing comprehensive training and team development in accordance to the company's operating standards in providing quality food and excellent customer service in a clean and safe working environment.

• Other specific duties include monitoring crew members, taking the appropriate action to address various employee issues that may arise at the workplace, and monitoring inventory levels and cost control during his or her shift among many others.

• Maintain high standard and ensuring the proper systems are in place.

• Maintaining a high Cash Profit while achieving high customer satisfaction

• Inventory control, food orders, repair and maintenance and cash purchases control

• Prepare and oversee all food preparations, inspect food and techniques used

• Have helped manage in 3 local Denny's within 8 month period

• Open a New Denny's Restaurant and received Corporate training in Denny's Brand

• Standards

Maintain proper rapport with customers. Understanding customer's request, issues and concerns. Find proper solution for any issues or concerns brought to my attention by customers.

Always respect and understand no matter how small the issues might be the option of all customers. Build new and maintain customers for future purchases

Cook/ Prep

Red Lobster - El Paso, TX July 2007 to August 2010

• Production of all food products accordance to current menu

• Assembler, fry, broil and expo. Follow line preparation procedures.

• Baker, pantry, busser, utility and alley coordinator. Maintain high level of sanitation standards. • Ensure food count is correct and accurate. Order all food products and consumables

• Diamond Club Recipient one of the top restaurants for Darden industries

Food Service Supervisor/Stock Clerk/Diet Cook

El Paso State Center - El Paso, TX January 2000 to December 2006

• Supervise, observe, and monitor daily activities within the food service dept.. Order, receive, restock all consumable and non consumable products for state facility.. Inventory, document all items daily, weekly, monthly, quarterly and annually. Maintain health standards ordered by local, state and federal regulations

• Responsible for all sanitation training and inspection

• Assign job duties to all food service workers.

• Order, store and inventory all food items and consumables • Responsible for all food preparation for facility

Naval Galley Manager/ Supervisor

US Navy / USS-Tautaug/ Subbase - Pearl Harbor, HI January 1992 to December 2000

• Control and operate all aspects of dining facility. Dealing with customer concerns to actual food preparations

• Balance all food cost and budget expenses

• Supervised over 50 employees (schedules, counseled, and evaluations)

• Order, receive, store, and inventory all food products, keep records according to budget provided and assign daily duties and responsibilities

• Trained New Members to team on policies and procedures and continuing education

• Maintain training records and counseled employees on job performance

• 2 time I.F.S.E.A. best customer service and dining facility recipient

• Naval Achievement award and several letters of appreciation

Restaurant Manager

Kahala Mall. - Honolulu Hi January 1999 to December 1999

• Maintain and operate all functions of a 2 Food Court Restaurant

• Budget bill acct expenses. Assist in hiring new employees/ Train new employees • Order, receive and inventory food products

• Monitor the customer service and cashier duties

• Assign different work duties for each employee

• Evaluate job performances

• Manage and schedule over 25 employees work week

Build great customer relation along with other employees in the Mall

Asst.Manager

Chick-fil-A - ElPaso, TX

Duties and Responsibilities:

• Work with the Owner/Operator, as part of a high performance leadership team, to execute our business strategy

• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks

• Works with executive team to ensure appropriate daily and restaurant staffing levels

• Responsible for inventory management, order, receive and store all food items and non consumable products

• Responsible for the maintaining and maintenance of facility

• Coach, communicate and develop team builder qualities

• Maintain positive working atmosphere while under stressful times. Treat all employees with respect while providing them with direction and feedback.

• Provide an understanding of each key position in both the front and back of the store. Verified completion of all operational assessment tools as in training and any additional assigned tasks. Demonstrate knowledge of the brand and menu items.

Follow sanitation and safety procedures. Maintained regular and consistent attendance and punctuality. Greet guests to make them feel comfortable and welcome. Follow Chick-fil-A’s operational policies and procedures. Do and complete any other assigned duties. committed to personal growth. Handled multiple tasks at once. Team-oriented, adaptable, dependable, and strong work ethic. Willingness to step outside of job role to assist in other roles when needed.

Provide great Customer service while communicating effectively with guests and team members. Understand all issues or concerns brought to our attention by customers. Resolve all issues and concerns pertaining to customers, while still maintaining excellent Customers service. Honored and encouraged others to follow the visions and values of the restaurant.

Education

Bachelor's in Business Management

University of Phoenix - El Paso, TX

May 2023

Skills

• Microsoft Word and Excel • Serving Experience

• Restaurant Experience

• Food Preparation

• Food Handling

• Restaurant Management

• Food Production

• Kitchen Experience

• Management

• Kitchen Management Experience • Inventory Control

Certifications and Licenses

Food Handler Certification TABC Certified

Assessments

Customer focus & orientation — Highly Proficient

July 2022

Responding to customer situations with sensitivity Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate