Service Delivery Occupational Therapy
Resume:
Curriculum Vitae
Zintle Mkwela
Personal Information
Name: Zintle
Address: Mkwela
Cell Phone: +27-67-763-****
Email: adu26l@r.postjobfree.com
Date of Birth: 09/03/1986
ID Number: 860**********
Gender: Female
Marital Status: Single
Children: None
Driver’s licence: Code 08
Nationality: South African
Home language: Zulu
Other languages: English, Xhosa, Sotho, Setswana, Sepedi, Afrikaans (fair) Employment History
Company: Ottobock SA
Component: Professional Services
Position: Seating Market Manager
Date: 2021 January – 2021 July
Duties:
• Manage overall ordering, fabrication and fitting processes of Specialized Seating (Moulded Custom Seating & Modular Seating).
• Manage Service & Repair, and assembly of Specialized Seating.
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Develop and define quarterly marketing campaigns related to Specialized Seating in collaboration with the greater Marketing Team, this includes product launches as well as post management launches on social media.
• Deliver Specialized Seating care directly within the SADC Regional Market and ensure best practice & clinical excellence. Delivery through patient care facility & partnership models.
• Support the Sales & Finance Teams with administrational & transactional processes related to Specialized Seating.
• Ensure forecasting and budget management related to Specialized Seating. Define annual pricing structure and leading to firm P&L targets.
• Define service schedules and annual pricing structures for services related to Specialized Seating.
• Support internal clinical staff updates and training on the particular technology & processes related to Specialized Seating.
• Management of the Specialized Seating Loan pool, distribution of loan Seating and management of maintenance in conjunction with Logistics department and External Sales.
• Provide B2B & B2C Training on Specialized Seating technology in company’s portfolio.
• Support the Logistics Team with stock order & receipt processes related to Custom Seating.
• Manage Specialized Seating stock.
• Build & maintain Specialized Seating partnerships with practitioners.
• Achieve monthly, quarterly & annual sales against budget set for region Company: Ottobock SA
Component: Professional Services
Position: Service Fabrication Specialist
Date: 2019 Sept – 2021 Jan
Duties:
• Manage overall ordering, fabrication and fitting processes of Specialized Seating (Moulded Custom Seating & Modular Seating).
• Manage Service & Repair of Wheelchairs, manage Service & Repair and assembly of Specialized Seating.
• Supervise & Support Mobility Technician with technical duties including procurement.
• Deliver Specialized Seating care directly within the SADC Regional Market and ensure best practice & clinical excellence. Delivery through patient care facility & partnership models.
• Support the Sales & Finance Teams with administrational & transactional processes related to Specialized Seating.
• Management of the Specialized Seating Loan pool, distribution of loan Seating and management of maintenance in conjunction with Logistics department and External Sales.
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3
• Provide B2B & B2C Training on Specialized Seating technology in company’s portfolio.
• Support the Logistics Team with stock order & receipt processes related to Custom Seating. Manage Specialized Seating stock
• Maintain Specialized Seating partnerships with practitioners.
• Achieve monthly, quarterly & annual sales against budget set for region.
• Provide B2B & B2C Training on Specialized Seating technology in company’s portfolio
• Ensure continued innovation that caters specifically for the African climate, in collaboration with 3rd party suppliers.
Company: KZN Department of Health
Component: Orthopaedic Services
Position: Acting Centre Manager
Date: 2015 Sept – 2019 Aug
Duties:
• Manage day to day functioning of the Pietermaritzburg Orthotic & Prosthetic Centre.
• Manage administration and service delivery to all Orthotic & Prosthetic outreach clinics within the Umgungundlovu District.
• Identify areas within the Umgungundlovu district with limited access but with a greater need for O&P services, establishing outreach programmes & clinics.
• Provide training & supervision of Interns.
• Ensure continued support to government Orthopaedic, Physiotherapy & Occupational Therapy departments within the Pietermaritzburg area through, but not limited to ward rounds.
• Develop information & training materials for clinical staff & patients
• Design, manufacture, fit orthotic and prosthetic devices, also providing gait training
• Responsible for innovative approaches to paediatric orthotic and prosthetic rehabilitation where access to advanced technology is unattainable.
• Company: KZN Department of Health
• Component: Orthopaedic Services
• Position: Medical Orthotist - Prosthetist
• Date: 2011 – 2015
• Duties:
• Assess for Prosthetic & Orthotic management of disabling conditions of the limb and spine.
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• Assist in assessment, measuring & casting for Surgical Footwear.
• Design, manufacture, fit orthotic and prosthetic devices, also providing gait training
• Organization and management of outreach clinics
Supervise production by Auxiliary Team
• Support government Orthopaedic, Physiotherapy & Occupational Therapy departments through, but not limited to ward rounds.
Company: KZN Department of Health
Component: Orthopaedic Services
Position: Intern Medical Orthotist - Prosthetist
Date: 2009 - 2010
Duties:
•Assess for prosthetic and orthotic management of disabling conditions of the limb and spine (under Senior supervision)
•Design, manufacture, fit orthotic and prosthetic devices, also providing gait training Education and Qualifications
Tertiary Education
N.Diploma: Medical Orthotics and Prosthetics
Tshwane University of Technology (2006-2008)
Matriculated from: Futura High School (2004)
Position of responsibility held at school: Senior Prefect 2002-2003 – Founders Community School Awards: Academic award for Basic Concepts of Orthopaedics – Tshwane University of Technology
(2008)
Most Improved Student (N.Dip: Medical Orthotics & Prosthetics) - Tshwane University of Technology (2008)
Publications: “The physically challenged and you” (Aug 2007) an article written for www.consciousness.co.za an African History and Lifestyle online magazine References
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1. Mr Eduan Gunter
Former Acting Managing Director & Head of Professional Services (Ottobock SA) 6
+61-75-532-**** adu26l@r.postjobfree.com
2. Mr T Pillay
KZN DOH: Orthopaedic Services Acting Provincial Manager.
adu26l@r.postjobfree.com
3. Mrs M Schmidt
H.O.D at Tshwane University of Technology
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