JORDANA RUGGIERO

*** ** *** *** * lot E*

Tifton, ga 31794

727-***-****

adu264@r.postjobfree.com

PROFESSIONAL PROFILE

Responsible, task-focused professional with 6 months of medical industry experience. Background includes valuable customer service and clerical work history with highly respected companies. Regarded as a natural people person who handles pressure well. Keen ability to stay up to date on details and tight deadlines. Displays determination to meet and exceed performance goals.

KEY TRANSFERRABLE SKILLS

●Strong written, verbal and interpersonal communication skills.

●Ability to prioritize and multi-task in fast paced, demanding environments.

●Experienced at establishing priorities, staying organized and working unsupervised.

●Resourceful, team player who performs at high levels of productivity.

SUMMARY OF QUALIFICATIONS

Medical Assistant (MA) • Clinical Lab Assistant • Patient Care • Allied Healthcare

CPR/BLS • HIV/AIDS • First Aid • EKG/ECG • Vital Signs • Glucose • HGB

Medical Terminology • Anatomy and Physiology • Pharmacology

Clinical/Laboratory Procedures • HIPAA Compliance • OSHA • Blood Borne Pathogens (BBP)

Suture Removal • Clinical Techniques • Specimen Collection and Handling • Urinalysis

Minor Surgical Prep • Injections (IM, ID, SQ) • Wound Care • Phlebotomy/Venipuncture

Finger/Capillary Sticks (400+ Sticks) • Electronic Medical Management (EHR/EMR)

Medical Office Skills • Front/Back Office • Computer Skills • Data Entry • Type 40wpm

CERTIFICATION

Working towards National Clinical/Medical Assistant Certification (CCMA)

Working towards National Phlebotomy Technician Certification (CPT)

PROFESSIONAL EXPERIENCE

Main Street Medical, Tampa, FL 11/2012 – 05/2019

Medical Assistant (Hired from Externship)

Performed direct and indirect patient care tasks.

Prepared patient for exam and treatment by taking and recording vital signs, symptoms, and recording chief complaint.

Collected and prepared specimens for laboratory testing.

Drew blood and administered injections and EKGs.

Handled front desk duties, answered phones, scheduled and confirmed appointments, verified insurance coverage, and called in prescriptions.

Provided clerical support with patient check-in and checkout and completed medical records.

Made certain information was accurate and complete for billing purposes.

ADDITIONAL WORK EXPERIENCE

Ultimate Medical Academy, Tampa, FL 2012 – 2013

File / Office Clerk (Work Study Program)

Organized and filed student records, eliminated outdated files, completed routine searches for lost files, assembled student packets and made photocopies when needed.

Performed periodic inspections of files to ensure correct placement and proper condition.

Sorted information according to guidelines such as chronological and alphabetical order.

Busch Gardens, Tampa, FL 2010 – 2011

Ride Operator / Customer Service Associate

Operated and monitored mechanical rides in the park in accordance to all safety regulations.

Ensured guests met ride admission policy and requirements.

Maintained cleanliness and ensured excellent customer service.

Publix Supermarket, Tampa, FL 2006 – 2007

Cashier / Customer Service Associate

Provided prompt, friendly, reliable service to customers by using proper bagging techniques and offering accurate location of item information.

Ensured customers were assisted properly and maintained friendly, courteous and cooperative demeanor with other store employees.

Counted the money left in the drawer before starting the shift to ensure there were no discrepancies with respect to transactions of that day.

Main St Medical

Office manager/ front desk receptionist

●Schedule appointments

●Answer phone

●Insurance

●Payment

●Payroll

EDUCATION

Ultimate Medical Academy, Tampa, FL

Medical/Clinical Lab Assistant, 11/2012

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