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Customer Service Human Resources

Location:
Hollywood, FL
Posted:
February 02, 2023

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Resume:

Carlos M. Lopez

*** * **** *** *********, FL ****3

Cell 201-***-****

SEEKING A PART TIME POSITION

Working remotely from home

SUMMARY OF QUALIFICATIONS

Highly organized Clerical and Human Resources professional with experience. Skilled in numerous HR specialties and multiple environments (union / non-union). Educated and energetic professional who can multi-task while managing highly stressful environments with confidentiality. Excellent communicator with good computer skills seeking a position of responsibility within a mid-sized to large company. Experienced in Customer Service.

SKILLS

MS Office Suites, including Word, Excel, and Outlook. Siemens and Lawson HRIS.

Proficient in most HR functions and day-to-day operations.

Knowledgeable of Labor Relations and union contract interpretation.

Excellent communication, verbal and analytical skills.

Bilingual English/Spanish written and spoken.

EXPERIENCE

SELF EMPLOYED – Hollywood, FL Property Management 2016 - 2022

TROPICAL BREEZE PARTNERS - Hollywood, FL 2013-2016

Owner & HR Operations

Ran all phases of small HR department, including recruitment, terminations; and all HR procedures.

H & M PROPERTY MANAGEMENT – Jersey City, NJ 2011-2012

Operations and HR Manager

Day to day operation and HR functions of residential and commercial cleaning company.

ST. MICHAEL’S MEDICAL CENTER- Newark, NJ 2005-2011

Human Resources Recruiter/Generalist

Provided HR assistance, follow up, and advice regarding HR policy and procedures.

Negotiated salaries and made job offers for exempt and non-exempt positions including all RNs.

Recruited for all allied, clerical, clinical, including PT, OT and ST positions.

Responded to employee relation issues and referred to VP of labor relations, when necessary.

Handled placement of print ads and managed hospital employment website.

Union contract interpretation and policy enforcement (Local 68, Jneso, 1199, AIU, CIR).

Verified licensure for all employees and verified eligibility of foreign hires.

Interacted with all levels of management including all VPs, CFO and CEO.

Assisted managers and directors with implementation of human resources process.

Coordinated all aspects of the hiring process for healthcare system of 2200 employees.

QUEST DIAGNOSTICS- Moonachie, NJ 2004 - 2005

Human Resources Consultant (thru Temporary Excellence Agency)

Interacted with all levels of management and suggested HR strategies.

Prescreened and conducted interviews for potential candidates for all positions.

Consulted with management and advised regarding compensation issues.

Implemented new methods for posting, advertising, and ad placement.

Utilized PeopleSoft programming for updating information for staff of 3000 employees.

Verified employee credentials upon hiring, discussed salary and made job offers.

Employed thru various agencies while seeking full time employment. 2003 - 2004

HENRY SCHEIN / CALIGOR MEDICAL SUPPLIER- Melville, NY 2001 - 2002

Human Resources Manager – Secaucus Distribution Center

Established and managed the day-to-day operation of the HR department.

Handled benefits and enrollment into all plans for 200 employees.

Responsible for writing company policy and procedure.

Directly involved and responsible for employee relations and compensation issues.

Worked independently and reported to corporate HR director.

BON SECOURS NJ HEALTHCARE SYSTEM- Hoboken, NJ 1998 - 2001

Human Resources Recruiter/ Generalist

Performed most facets of the HR department.

Handled new employee orientation and was the main speaker for HR presentations.

Administered pension plans and tax annuities for staff of 2200 employees.

Handled EEOC federal government reporting.

Main contact for employment agency usage.

Responsible for advertising positions via print ads and internet.

EDUCATION

Hunter College, NYC, NY

Major: Business Administration and Political Science

Society for Human Resources Management, Wyckoff, NJ

Major: Senior Professional Human Resources Certification



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