NKEMDIRICHI MADUADUGWO

Phone: +974******** Email: adu255@r.postjobfree.com

PROFILE SUMMARY:

Insightful result driven Professional, with proven track record in achieving customer satisfaction and high availability of system. Effectively leveraging technology to meet and exceed business objectives with the ability to build strong relationships with stakeholders and meeting scopes despite varying complex challenges

SKILLS

Microsoft Office Suite, Digital and Technology Skills, Time management, Critical thinking, conflict resolution, organization, Leadership, Teamwork, Imaginative thinking, communication, OBJECTIVES:

Seeking a Position as Computer ICT Faculty/Teacher where I will impact knowledge on our budding youths while constantly improving myself with the fast paced Information and Computer Technology Trend

WORK EXPERIENCES:

PROJECTS: Design and Build of Modular Stadium 974 Ras Abu Aboud EMPLOYER: HBK Contracting WLL Qatar

POSITION: ICT/ELV (Information communication technology / Extra Low Voltage Systems) Engineer ACHIEVEMENT: Completed the installation, Testing and commissioning and Handover of over 100million QAR MEP Package for 974 stadium used for the FIFA world cup 2023, a modular stadium constructed using recycled shipping containers earning a four-star rating from the Global Sustainability Assessment System (GSAS), Coordinated system handovers, Defect Liability Period and Operation and maintenance support for MEP Packages

Responsibilities:

Making job plan as per project scope using detailed drawings

Determine project specifications by studying project designs, customer requirements and performance standards

Maintaining and promoting company reputation at all time

Coordinating sub-contractors’ activities, inspect job implementation in collaboration with QAQC to ensure it is carried out as per standards.

Schedule jobs to personnel as per project plan.

Prepare daily progress report for management and ensuring that schedules are met by identifying and following up with all dependencies that may affect project schedule proactively.

Liaise with other discipline for site coordination

Carry out installation, integration, testing and commissioning of systems

Monitor projects to ensure projects are completed on time and in budget

Carry out inspections of completed works for client approval

Monitor Quality Assurance and health safety as per project specifications

Attend client progress meetings and site coordination meetings with subcontractors.

Identify, initiate or accept change requests and notify relevant stakeholders for actions. NKEMDIRICHI MADUADUGWO

Phone: +974******** Email: adu255@r.postjobfree.com

Identify project variations for estimation and costing.

Ensure that Health and safety standards are complied with at all time.

Coordinated Defect Liability Period warranty and Operation and maintenance activities Projects: Qatar Foundation Service Level Agreement maintenance contract, Sidra Medicine Operation and maintenance contract, Shell GTL Turn around maintenance for rotating equipment

Position: Service Coordinator (Team leader Sidra Operation and Maintenance Project) ICT/ELV Systems (April 2016 – May 2019)

Employer: Siemens WLL Qatar.

Projects: Sidra Medical and research Center Operation and Maintenance. Qatar Foundation Building Technology Maintenance. Qatar Shell GTL Turn Around Maintenance Event 2019 (January 2019 to April 2019)

Responsibilities & achievements:

Maintenance of all ICT/ELV System in the campus (Access control, Fire alarm, CCTV, Traffic control system, paid parking system, Data networks, Microsoft Systems, RTLS, VOIP, ICT Infrastructures, AV (Conference and Simulation/Training Rooms) and Background Music system, Kiosk Way finding system, WAP, BMS, fire detection/suppression and mechanical safety dampers, HVAC and UPS devices.

Conducted seamless transition and handover from construction to Operations.

Liaised with commissioning teams to ensure that all systems are operating as per specifications.

Managed Operation and Maintenance of Building Technology System in Sidra Medical and Research Centre and other facilities in Qatar Foundation.

Maintained the datacenter, Network, Server and Storage infrastructure for all ICT and ELV integrated systems, VOIP’s, VOCERA communication packages

Ensured that all aspects of these activities are adequately resourced/scheduled with the correct competencies, to ensure that the works are completed against schedule, SLA and budget, to the satisfaction of the Client and in accordance with Company EHS, QA/QC and Compliance Standards. Liaised with Sales team for new opportunities, providing technical support for estimation, evaluation, and agreements for contracts.

Increased the monthly income by 80% in the first year, by identifying potential areas that system services could be taken over.

Achieved 98% of all KPI performance targets. Set up a technical support desk (including recruitment, procedures & scripts) to improve the system’s availability.

Worked across departments and with the Commercial Teams to ensure payment applications are optimized each month and changes/increases in scope are correctly managed.

Trained the ICT/ELV team to carry out various maintenance and operational tasks for each system with the objective of a first-time fix and proper customer relation culture. NKEMDIRICHI MADUADUGWO

Phone: +974******** Email: adu255@r.postjobfree.com

Scheduling activities, working with a wide range of customers and sub-contractors whilst maintaining and projecting Siemens brand, includes working as part of a diverse workforce, both professionally and socially.

Supported the sales team by pitching in ICT/ELV related revenues and opportunities to our clients

Administered all order intakes and track/coordinate delivery as per SLA whilst meeting budget allocations

Meeting with stakeholders, recording minutes of meeting and following up with actionable item close out and conflict resolutions.

Used various technology tools like SAP, SharePoint for material requisition and ordering.

Utilized CAFM for Maintenance and Operation Work order documentation, reporting and material Requisition.

Carried out logistics requirement, follow up on orders delivery and close-out for invoicing.

Developed processes for day-to-day operation of O&M tasks and requirements

Ensured that all task is performed on time and within budget

Designate tasks to the most suitably trained engineers to carry out Planned Maintenance, Service projects and breakdown visits, prioritizing workloads and multitasking to ensure that targets are met, to improve customer satisfaction.

Ensured that on a weekly basis that all the necessary information/documentation works reports and timesheets, etc. provided by the engineers is recorded at the earliest date and that all files are kept up to date for each contract.

Demonstrated a customer focused service culture focusing on improved customer satisfaction.

Maintained Service department administration records - including Training records, assets list, skills matrix and log.

Monitored open work orders according to SLA ensuring paperwork is returned to enable invoicing.

Project: Sidra Medical and Research Center ICT/ELV System Position: ICT/ELV Engineer (November 2013 – April 2016) Employer: Siemens WLL Qatar

Responsibilities and achievements:

Responsible for all ICT / ELV systems installations testing and commissioning like, CCTV, Access Control, Intrusion Detection system, Patient Monitoring system, Asset tracking system, Wireless Clock, Nurse Call system, Patient Entertainment System, Fire Alarm & Voice Evacuation system, Traffic Control & Paid parking system, Digital Signage, Emergency Phones, Data Centre and Networks, WAP, Audio Visual System, Tetra and way Finding Kiosk, BMS.

Data center design and implementation

Server and Storage Infrastructure, Data Network, Wireless LAN, ELV system interfacing and integration for all systems

Planned and carried out installations by surveying and evaluating location, identifying installation requirements, recording, and updating day to day progress. NKEMDIRICHI MADUADUGWO

Phone: +974******** Email: adu255@r.postjobfree.com

Monitored the major field construction activities for assigned construction packages for compliance with schedule and works with contractors to develop mitigation measures to control schedule when slippage is determined.

Costing and Estimation

Made the required changes in project design based on site conditions, dynamically adjust designs.

Supported monitoring and compliance of the Project Execution Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan, and other approved documents by the construction contractor.

Network and System Engineer. (February 2009- July 2013) Multi Skills Nigeria Limited.

Responsibilities:

Project Coordinator.

Project Costing, material submittal and Approval.

Structural cabling and Data networking

Security surveillance system installation, commissioning, and implementation

ICT Pre-Sale Engineering.

Design, installation & administration of Windows Server 2003, Windows Server 2008 Based Network.

Installation of wireless solutions (D- Link, Cisco Linksys)

Installation, Configuration of Data Switching and Networks EDUCATION AND CERTIFICATIONS:

Bachelor’s Degree in computer science, Ebonyi State University Abakiliki, Nigeria (2007) Diploma in Electrical Electronics, Institute of Management and Technology Enugu, Nigeria (2002) Certified Facility Management Professional

MCSE, MCSA, MCP, MCTS, PMP.

Customer Relation Management

IOSH Manage Safely

NEBOSH

Nigeria Institute of Safety Professionals

PERSONAL INFORMATION.

NAME: Nkemdirichi Maduadugwo.

Address: Building1 Al Luqta Street, Doha, Qatar.

E-mail: adu255@r.postjobfree.com

Mobile: +974********.

Nationality: Nigerian.

Visa Status: Work Visa NOC Available

Marital Status: Married.

Qatar Driver’s License.

Other Information’s will be provided on Request.

Contact this candidate