Customer Service Rep
Resume:
GERAD A. DICKERSON
Denver, CO, 80205
720-***-**** adu23d@r.postjobfree.com
Objective:
Highly motivated, enthusiastic, and motivated individual who is open minded industrious as well as dedicated. Looking for employment with a company that presents a healthy challenge and prominent career path and possible advancement within the company.
Employment History & Work Experience:
Money Tree 128962 E Mississippi Avenue, Aurora, CO 80012
Teller/ Customer Services Rep.
Greeting and welcoming customers into the branch daily. Providing exceptional customer service, being kind courteous and respectful as well as reaching every expectation the customer has, before leaving the branch. Performing services and duties such as doing wire transfers via Western Union.
Cashing checks, such as Hand Written or Computer Payroll checks, Tax Return and Treasury Checks, Government Checks, Personal Checks, Printing Money Orders as well as performing extensive recourse before cashing any type of checks. Such as verifying if the right individual is getting paid. Researching the check, the maker of the check, business entity. If the payee is collecting the right amount of money, all the right procedures and steps needed in making sure I’m paying the right person.
Providing Loans by performing procedures such as researching and verifying customer’s credit, loan history within the company, verifying telephone numbers whether it's a mobile or landline.
Establishing recourse and qualifying customers’ information to see what amount of money the customer would be approved for a loan. Performing clerical duties such as appropriately categorizing and filing information including categorizing in alphabetical order. Maintaining and keeping a clean, productive, and positive working atmosphere. Answering customer calls and providing excellent customer service to the customer over the telephone.
Welton St. Cafe 2736 Welton St Denver, CO 80205
Cook/Customers Service Rep.
· Prepping ingredients for meals.
· Preparing food in a presentable manner ensuring quality before it is taken to the customer.
· Waiting tables, interacting with customers providing a professional courteous image of the business.
· Performing cash transactions, answering incoming phone calls.
· Maintaining a clean, fun, and presentable working environment.
Abra Auto body & Glass Parker, CO 80134
Quality Support Technician
· Inventory, Photograph and document damaged, or designated vehicles on daily basis.
· Assemble, clean, polish, wax, and detail the insides and outs of vehicles.
· Deliver finished vehicles to customer’s residence
Conoco Phillips 15385 S Parker Rd. Aurora, CO 80115
Customer Service Rep.
· Maintain clean appearance and friendly demeanor while also having productive and progressive working environment.
· Documented daily records of all inventory sales, and monthly reports of growth.
Education:
Emily Griffith Opportunity School
Certification for Heating Ventilation Air Conditioning.
Completion of Certification date: December, 2016
Community College of Denver
Degree of Business Management and Marketing
Completion of Degree date: Not attained
References:
Trisha Buskey
Co-worker/Conoco
Professional
Mike Lee
Co-worker/ Safeway Dist.
Professional
Jacob Herring
Friend/TSA
Personal
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