Valerie Williams

**** *. *** ******

Plainfield, NJ 07062

Tel: 201-***-****

Email: adu21x@r.postjobfree.com

OBJECTIVE

Seeking an opportunity where I can contribute my expertise and knowledge in the financial field.

SUMMARY OF QUALIFICATIONS

Bilingual (Spanish / English), self-motivated, detail and deadline oriented professional with proven abilities in Business Administration. Effective in achieving all business objectives with focused results and creative solutions through strong analytical and problem solving skills. Strengths include identifying and resolving issues, tenacious follow-through and excellent written and verbal communication skills

PROFESSIONAL EXPERIENCE

Flicker, Garelick & Associates, LLP, New York, New York 02/16-Current

Legal Assistant

Keeps cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney.

Helps develop cases by maintaining contact with people involved in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports.

Keeps clients informed by maintaining contact; communicating case progress.

Maintains case costs by verifying outstanding balances with attorney, clients, and providers.

Supports case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; monitoring and obtaining discovery responses; organizing materials for team case review.

Enhances trial proceedings by organizing evidence; preparing exhibits; scheduling witnesses; ensuring that witnesses are ready when needed;

Updates job knowledge by participating in educational opportunities; reading professional publications.

Flicker, Garelick & Associates, LLP, New York, New York

Administration Assistant/Receptionist

02/15

· Maintain all archives records and master inventory, files and folders.

· Process daily client orders, invoices and payments.

· Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.

· Responsible for handling protected and sensitive information, maintain confidentiality such as Comp Orders & hearings.

· Compile, open, sort and distribute incoming correspondences.

· Documentation – upload and add notes t accounts, policies in system for future auditing purposes.

. Answer, screen and forward any incoming phone calls while providing basic information when needed

AIG INSURANCE, Berkeley Heights, New Jersey 08/13 - 12/14

Licensing Spec III (Contracted Global Employment Solution)

· Complete knowledge of Producer Licensing functions including: appointments, terminations, agency changes, commission payment & changes, acquisitions / mergers, state compliance and market conduct surveys.

· Research, Identify areas for training & answer complex Producer Licensing questions.

· Documentation – upload and add notes t accounts, policies in system for future auditing purposes.

· Respond to phone calls, emails and tasks in a timely and professional manner.

· Maintain, organize and follow written materials, updates to strategies and state-specific changes in order to maintain accurate processing and compliance integrity.

Customer Service Representive

· Process Binders for Underwriter Technician for Home, Excess, Auto, Collections using Lexis Nexus system to run MVR (Motor Vehicle Report)

· Process DNR (Document Notice Return) notices to underwriter, to notify letters that were return.

· Setup casualty files for adjusters on Loss Declaration Page and regulations documents.

· Mailing letters to customers for notification information on their policies and open balances.

· Provide financial reports for Claim Department managers.

· Setup items schedules for different policies by itemizing articles description and amount in EPCG system.

· Separate mail and scan them for the Adjusters and Managers in the Claims Department.

Verizon Wireless, Bedminster, New Jersey 02/13 - 6/13

Accounts Receivable Analyst (Rangam Consultants Inc.)

· Investigate and resolve customer payment discrepancies and customer service inquiries.

· Research and resolve credit balance, missing or misapplied payment situations.

· Prepare refunds for equipment purchase, over payment or credit balance occurrences.

· Interact daily with customer service, corporate collections, or banks to ensure timely resolution of pending adjustment

AIG INSURANCE, Berkeley Heights, New Jersey 08/04 – 10/11

File Management Coordinator (FMU) (2006 – 2011)

Copied documents and sent out complete binder to broker within 24 hours of receiving package and updated tracking system.

Verified all documents were in file audits and legal.

Updated Working Tracking System with date package was received in File Management Unit, and updated system when File Management Unit transferred files to Prep-Coding.

Updated files with documents; i.e., audits and legal.

Created files, adding files to Accutrac and updated Working Tracking System.

Created and uploaded PDF Documents (adjustment package) within 48 hours of receiving underwriter’s review e-mail.

Updated Tracking System with the appropriate dates once the RSC has billed the account.

Accountant/Analyst (2004 – 2006)

Analyzed information from legal agreements and other sources to ensure premium adjustments were calculated appropriately and coded accurately onto sub-ledger.

Performed account analysis to ensure that both premium and security owed by or due to customers was calculated and posted accurately onto corporate record system.

Reconciled accounts to verify that the receivables reflected earned premium booked to the corporate record, as well as the invoice amount from the adjustment.

Allocated earned premium to various profit centers and states based upon audited premium and the corporate ledger.

SKILLS

Operating System:

Windows XP and Windows 7

Microsoft Office 2007/2010 Professional Suite

MS Word / Excel / Access / PowerPoint / Outlook

Accounting

QuickBooks/EPCG-Admin/E-Screen

Peachtree/SAP/Broker Update

Accounts Receivable / Accounts Payable

Profit Loss Analysis/ Salesforce/Time matters

Other

Pace Fact Application and Tandy System

WTS (Work Tracking System)

Time Matter, Sage Time slips

EDUCATION

MIDDLESEX COUNTY COLLEGE, Edison, New Jersey 2012

Computerized Accounting Certificate Program

DRAKES SECRETARIAL COLLEGE, Jersey City, New Jersey

1986

Accomplished courses in word processing and office administration

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