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Medical Courier Customer Service

Location:
Cantonment, FL, 32533
Posted:
January 31, 2023

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Resume:

Summary

Skills

Experience

Kevin Baroco

**** ***** ***** *****, **** USA-Florida 32571

Home: 850-***-****

adu1xi@r.postjobfree.com

Experienced in sales and management with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Former licensed Florida Realtor.

Operations management

Excellent communication

Training and development

Time management skills

Quick learner

Computer proficient

Client-focused

File/records maintenance

Financial records and processing

Results-oriented

Lab Logistics February 2017 to November 2018

Medical Courier/Multi-route supervisor

Pensacola, FL

Maintained accurate documentation for pickups and deliveries. Provided excellent customer service to each account. Performed daily pickups of medical specimens from 20+ businesses. Coordinated all route collections from Perdido Key to Destin for the Pensacola Aviation Center. TSA certified.

World Class Water June 2016 to February 2017

Outside Sales

PENSACOLA, FL

Demonstrated and sold whole house water and air filtration systems in client homes. Organized every facet of delivery and installation.

The Sandbar March 2015 to June 2016

Bar Manager

Pensacola Beach, Florida

Executed drink service for over 50 guests at a time including catering. Enhanced customer satisfaction ratings by resolving issues efficiently. Managed customer service by training staff, overseeing operations and resolving issues in a timely manner.

Oversaw bar inventory, restocked supplies and placed orders. Devised unique events and special promotions to drive sales. Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.

Ensured optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.

Bamboo Willies Beachside Bar May 2014 to March 2015 Bar Manager

Pensacola Beach, FL

Set effective employee schedules that maintained coverage at peak times and minimized labor costs. Education and Training

Devised unique events and special promotions to drive sales. Followed save serving safety requirements and kept a list of available ride services for inebriated customers.

Oversaw bar inventory, restocked supplies and placed orders. Improved daily business operations by effectively training 20 bar staff members and 10 servers on best practices and bar protocols.

Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.

Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies.

The University of West Florida 1996

Bachelor of Arts: Communication

Pensacola, FL

Pensacola State College 2000

Associate of Arts: Business

Pensacola, FL



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