Delivery Courier Data Entry

AmandaLee Gomez

**** ********* **** ************ **, 78660

210-***-**** adu1vx@r.postjobfree.com

Diligent, Reliable and Friendly Receptionist

Customer Service Expert MS Office "Power User" Professional At All Times Positive Attitude

OFFICE AND COMPUTER SKILLS

Office Skills:

Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Executive & Administrative Support, Reports & Spreadsheets, Complaint Handling, Data Entry (45 WPM)

Computer Skills:

Word, Excel, PowerPoint, Access, Outlook, Windows Vista/XP, Social Media Management (Facebook, Twitter, Instagram, Pinterest, LinkedIn)

PROFESSIONAL EXPERIENCE

DCS (Delivery Courier Service)

Courier, 10/15/18 to present

Excel at handling a variety of customer service and administrative tasks and resolve customer issues with expediency.

·Responsible for delivering packages

·Delivering documents to instituitons, businesses and individuals

·Pick up documents and medical supplies

2015- October 1, 2018

Circle K

Direct supervision of staff, employee evaluation, initial disciplinary contact, and performing other managerial tasks when the manager is unavailable.

·Assisting the manager in organizing, planning and implementing strategy

·Track the progress of weekly, monthly, quarterly and annual objectives

·Coordinating retail store operations

·Ensuring store schedules and objectives are met by employees

·Monitor and maintain store inventory

·Monitor retail operating costs, budgets and resources

·Communicate with clients and evaluate their needs

·Handle complaints from customers

·Create reports, analyze and interpret retail data, like revenues, expenses and competition

·Conduct regular audits to ensure the store is functionable and presentable

·Act as our store’s representative and set an example for our staff

EDUCATION

Austin, TX

Southern Careers Institute

CMA

·Training in all aspects of the medical assitant career from office duties, computer input of pt information and insurance, filing, scheduling pt visits and calling in prescriptions

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