SHELLEY PINARDO

*** ********** ***., **** ******, FL 32561 · 216-***-****

adu1te@r.postjobfree.com

Driven sales professional self-motivated to always be the best at what I do. Proven sales history with a focus on service-based sales.

EXPERIENCE

APRIL 2019 – PRESENT

REGIONAL ASSISTANT – SALES ASSISTANT, enmon enterprises, llc

Execute cold calling strategy to reach potential customers. Qualified warm leads and facilitated meetings with decision makers resulting in 30% closing rate and generating over 35% revenue growth, over $700,000 for the region in 2021.

Maintained detailed sales information in company database to foster future sales with leads generated from cold calling and marketing plans.

Primary point of contact for customer resolution, maintaining over 99% customer satisfaction rate.

MAY 2008 – SEPTEMBER 2017

VP OF BUSINESS DEVELOPMENT, mp concepts, llc

Create marketing plans and sales development strategies to generate new sales leads. Negotiate sales terms with potential clients to ensure a win-win for the client and our company.

Manage customer satisfaction to generate referrals from existing business. Referrals accounted for 50% of closed sales and closed at a rate of over 70%.

Prepare sales plans and identify market trends to efficiently target potential clients and use market knowledge to properly price services for max profit potential.

Sales strategies produced over 50% annual growth in 2015, 2016, and 2017.

NOVEMBER 1998 – FEBRUARY 2008

CUSTOMER SERVICE SPECIALIST, continental airlines

Assist customers with reservations, airport check-in process, baggage check, boarding and deplaning, missing and damaged baggage claims, and offering general travel information.

Capture additional revenue by offering upgrades, insurance, and baggage options.

SKILLS

Extremely detailed and thorough organizational skills and reporting procedures

Friendly and courteous demeanor, I want to meet and talk to everyone in the room

Very competitive with a background as a World Champion figure skater

Always striving to be better tomorrow than I am today

Contact this candidate