Kathryn Short
*** *** ***** ******* ** Apt A Marion, IL 62959
Cellular 618-***-****
*****.*******@*****.***
JOB OBJECTIVE
Administrative
EDUCATION
(2010-Present) Southern Illinois University Carbondale IL
- Bachelors of Criminal Justice
(2006-2010) John A Logan College Carterville IL
- Assoc. of Criminal Justice
HIGHLIGHTS OF QUALIFICATIONS
Scheduler and Coordinator
Organizational Employee service Training
Clerical Employee counseling Budgets
Resourceful and detail-oriented; skilled problem-solver and innovative
Effectively balance employee needs with company policy
RELEVANT EXPERIENCE
HCSC Marion, IL
PREDETERMINATION EXAMINER
Medical Credentialing
Verification and validation of individual medical insurance policy
Reviewed medical procedure for authenticity
CUSTOMER ADVOCATE
Fulfilled provider services benefits and eligibility telephone inquiries
Demonstrated increased productivity methods to augment employee performance
Increased performance by 98% within three weeks after training
LEARNING COACH
Created and monitored new employee learning methods
Exhibited employee performance reference materials
Upheld company policy of morals, ethics and daily operations
CITY OF MARION Marion, IL
ADMINISTRATIVE CLERK
Employee bi-weekly payroll
Fiscal budget planner and project management operations
Monitored and tracked daily expenses and revenues
DEPARTMENT FACILATOR
Cemetery and Street department coordinator, maintenance and inventory
Generated district, TIFF, plots, JULIE, public roadway signs itinerary
Devised data base(s) for multiple public and city applications
MAINTENANCE MANAGER
Developed and implemented daily maintenance of city equipment
Composed roster of repairs and completions
Arranged and executed of operational equipment
RELEVANT EXPERIENCE
KB BBQ Marion, IL
WAITRESS
Conveyed customer satisfaction
Balanced company need with friendly environment
Generated repeat clientele affiliations
WORK EXPERIENCE
(Present-08/2017)-Southern Orthopedic Associates
-Billing Followup Specialist
-Excel Spreadsheet Experience
-Billing Out Claims
-Balancing Accounts
( 08/2014-07/2015) HCSC
- Customer Advocate
- Predetermination Examiner
- Learning Coach Facilitator
(Present-08/2006) KB BBQ
- Waitress
(08/2005-07/2015) The City of Marion
- Administrative Clerk
- Department Facilitator
- Maintenance Manager