MAHAMMAD ROUF.A

OBJECTIVE

To acquire a challenging position in hospitality environment where I can best utilize my skills and experience.

CONTACT

PHONE:

+971*********

EMAIL:

adu1ox@r.postjobfree.com

PERSONAL DETAILS

DOB: 25th April 2000

Gender: Male

Location: Doha, Qatar

Passport: T9297368

Nationality: Indian

SKILLS

Microsoft Office

Adobe Photoshop

Communication

Customer Service

Time Management

Teamwork

Problem Solving

Flexibility

LANGUAGES

English

Hindi

Malyalam

Kannada

Tamil

REFERENCE

Haider Ali

Assistant Housekeeping Manager

LIVING ADVENTURE GLOBAL SPORT EVENT 2022 Managed by Accor

Tell +974********

Abhinandan Panday

Assistant Housekeeping Manager

LIVING ADVENTURE GLOBAL SPORT EVENT 2022 Managed by Accor

Tell +974********

Anusha Erandi

Executive Housekeeper

LIVING ADVETURE GLOBAL SPORT

EVENT 2022 Managed by Accor

Tell+974********

EDUCATION

Diploma in Hotel Management –Yuva-An SVGH Chikmaglur

2017 – 2019

Barista course (VTC) vocational Training College Chikmaglur

2019 six-month course

WORK EXPERIENCE

Global Sports Event 2022 Qatar – Residencies Managed by Accor

Doha QATAR

[Housekeeping Attendant]

2022 - 2023

Responsibilities/Duties:

Consistently prepare the guest rooms as per the set standards.

Replenish supplies and guest amenities.

Consistently offer professional, friendly and engaging service.

Take initiative to add personalized service to the guest.

Take ownership of guest privacy and belongings, while ensuring exceptional service.

Sign in and sign out the keys daily.

Maintain proper usage of cleaning supplies and equipment.

Update and record all clean rooms.

Attend daily briefings.

Return and properly tag all the Lost and Found articles.

Report necessary maintenance items.

Follow all safety and sanitation policies and procedures.

Handle bed linens and towels with care and separate soiled and damaged linens according to procedure.

POONJA INTERNATIONAL HOTEL

Mangalore India

[Waiter]

2021- 2022

Responsibilities/Duties:

Greet and escort customers to their tables

Present menu and provide detailed information when asked (E.g., about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform Guest about the day’s specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

Communicate order details to the Kitchen Staff Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

Follow all relevant health department regulations and provide excellent customer service to guests

CAFÉ COFFEE DAY Brew Master

(BARISTA)

Bengaluru India

2019 to 2021

Responsibilities/Duties:

Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.

Clean or sanitize work areas, utensils, or equipment.

Clean service or seating areas.

Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.

Describe menu items to customers or suggest products that might appeal to them.

Order, receive, or stock supplies or retail products.

Provide customers with product details, such as coffee blend or preparation descriptions.

Receive and process customer payments

Serve prepared foods, such as muffins, biscotti, or bagels.

Stock customer service stations with paper products or beverage preparation items.

Take customer orders and convey them to other employees for preparation.

Take out garbage. Weigh, grind, or pack coffee beans for customers.

Wrap, label, or date food items for sale.

Create signs to advertise store products or events.

Demonstrate the use of retail equipment, such as espresso machines.

Prepare or serve menu items, such as sandwiches or salads.

Set up or restock product displays.

Slice fruits, vegetables, desserts, or meats for use in food service.

Contact this candidate