CONDE, ADEMUYIWA TEMITOPE

*, ******* ******, ***** ***, Ibadan.

Mobile: 081********, 090********

Email: adu1hy@r.postjobfree.com

OBJECTIVE

To build a career in a focused, fast-growing organization, and to be part of its success, contributing my quota towards organizational growth and using my skills and experience in all positions.

STRENGTHS

•Excellent communication (oral and written) skills

•Computer skills (MS Word, MS PowerPoint, MS Excel, Adobe Photoshop, Lightroom)

•Attention to details

•Resourceful team player who excels at building trusting relationships with clients and colleagues

•Organizational skills

PROFESSIONAL EXPERIENCE

Organization : Nomba, Lekki Lagos, Lagos, Nigeria

Period : July 2022 – January 2023

Position : Merchant Acquisitions Officer

Responsibilities :

• Marketing to high end merchants (i.e merchants which business transactions that total more 3 million and above a month) to make use of Nomba P.O.S terminals for their businesses.

• Maintenance of healthy customer relationships with our clients through quality service.

• Onboarding of potential merchants and activation of P.O.S terminals for clients

Organization : Bankyloolas Mobile, Ibadan, Oyo State

Period : September 2021 – June 2022

Position: Customer Experience Officer

Responsibilities :

• Ensuring that customers are satisfied by our services at all times

• Attending to customer complaints and resolving such complaints

• Build customer relationships

• Handling of social media pages

• Coming up with ideas on how to improve our customer service.

Organization: Camera Obscura Ltd, Ibadan, Oyo State

Period: August 2020 – January 2021

Position: Operations Manager Responsibilities:

•Ensured the smooth running of the day-to-day activities of the business

•Answered telephone calls, responded to queries, and replied to emails

•Ensured client satisfaction and provided professional client support/assistance

•Built customer relationships

•Maintained positive business relationship with clients

•Expedited the resolution of customer problems and complaints to maximize satisfaction Conducted regular meetings with the team to discuss issues, concerns, updates, etc.

Organization: Biobak Kitchen and Apartment, Ibadan, Nigeria

Period: 2018 – June 2020

Position: Office Assistant Responsibilities: Conducted regular meetings with the team to discuss issues, concerns, updates, etc.

•Performed general administrative tasks, including answering and directing phone calls, email correspondence, etc

•Managed the reception operations, acting as the first point of contact for guests, employees, candidates, and vendors Received and tracked clients’ orders

•Coordinated and schedule appointments and meetings

Organization: Frostyz Lounge, Ibadan, Nigeria

Period: August 2018 – September 2019

Position: Social Media Manager/Digital Media Manager (Part-time) Responsibilities:

•Shot/created, edited, archived, and delivered eye-catching photo and video content to be used to drive consumer engagement on various social media channels

•Managed the Social media accounts of the organization

•Edited pictures/videos to create captivating content that drives home the strategic messaging of the brand

•Polished videos and photos with post-production techniques to help content stand out

Organization: Fly Time Entertainment, Ibadan, Oyo State

Period: January 2017 – June 2018

Position: Digital Media Manager Responsibilities:

•Shot/created, edited, archived, and delivered eye-catching photo and video content to be used to drive consumer engagement on various social media channels

•Shot/created, edited, archived, and delivered eye-catching photo and video content

•Polished videos and photos with post-production techniques to help content stand out

•Collaborated with the creative team and stakeholders to shoot/create interactive photos and videos that meet the expectations of clients

•Ensured client expectations are met on time and within budget while aligning with the creative criteria and design standards (e.g., quality, etc.)

Organization: Leadway Assurance, Iponri, Lagos State

Period: November 2015 – October 2016

Position: Store Keeper (Internship) Responsibilities:

•Received, pulled stock, stored, and maintained warehouse inventory

•Maintained receipts, records, and withdrawals of the stockroom

•Received, unload, and shelve supplies

•Ensured adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control

•Was responsible for the issuance of materials and supplies to all departments in the organization

•Keyed departmental orders into the inventory management system

EDUCATION

2012 – 2016 Obafemi Awolowo University, Ile-Ife

B.A History and International Relations

2009 Bellina College, Akoka, Lagos State

West African Senior School Leaving Certificate (WASSCE)

2002 – 2008 International School, Akoka, Lagos State

1994 – 2002 University of Lagos Women Society Staff School, Akoka, Lagos State CERTIFICATIONS

Shaw Academy

•Diploma in Photography 2017

Shaw Academy

•Diploma in Photoshop 2020

INTERESTS

Photography, Travelling, Basketball, Soccer, Table Tennis, Reading novels

REFERENCE

Available on request.

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