Center Agent Call
Resume:
JAMES WILLIAM BRAVOS
San Diego, CA ***** adu1bv@r.postjobfree.com 619-***-****
Authorized to work in the US for any employer
Work Experience
-Recent Work Experience
May 2022 to October 2022
IPS GROUP, INC.
7737 Kenamar Court
San Diego, CA 92121 U.S.A.
Toll Free: 877-***-****
IT TECHNICIAN -Trainee in repair of Smart Parking Meters. Assembled and disassembled, sorted and cleaned, electronic main boards, communication and solar boards, credit card readers, and other modular components. Organized metal and plastic casings for inventory count and warehousing.
(via Adecco USA Inc., Francisco Campos, Recruiter, San Diego, 619-***-****) January 2022 to May 2022
COUNTY OF SAN DIEGO, HEALTH AND HUMAN SERVICES, DOCUMENT PROCESSING CENTER
7947 Mission Center Ct.
San Diego, CA 92108
OFFICE ASSISTANT-Sorted incoming mail according to priority. Processed and prepared documents into cases and batches for scanning.
(via DELLA INFOTECH and DOCULYNX, Karl Fernandez, 609-***-****)
-Prior Work Experience
UNITED STATES CENSUS BUREAU
803 13th St.
San Diego, CA 92101
Numerator-Compiled demographic data thru in person interviews. Entered data and transferred data via mobile device. MANIFEST DIRECT MARKETING, LLC
2667 Camino Del Rio South
San Diego, California 92108
Mortgage Marketing Agent-Call Center Agent, interviewed and consulted homeowners regarding refinancing their mortgages and transferred positive prospects to Loan Officers. 2
CROSS COUNTRY MORTGAGE, LLC
4655 Executive Drive, Suite 300
San Diego, CA 92121
Sales Assistant-Contacted prospects and consulted with them as to how to qualify for an original home mortgage, determined what stage in the home buying pipeline they were and set appointments with Loan Officers when they would be qualified. Developed and wrote email copy and telephone scripts. ASCENDANT MARKETING GROUP
9609 Waples St, San Diego, CA 92121
Mortgage Marketing Agent-Call Center Agent, interviewed and consulted homeowners regarding refinancing their mortgages and transferred Positive prospects to Loan Officers,
LAW OFFICE OF JAMES WILLIAM BRAVOS
San Diego, California
Attorney at Law-Practiced Law in California and Federal Trial and Appellate Courts for 20 years. Due to having five minor children including an infant losing their mother, I ceased practicing law to raise them at home full time until my youngest reached the age of majority.
IPSO FASTO ATTORNEYS’ SERVICE
San Diego, California
Business Owner-Started my own process service business through cold calling skills. SPACE TIME ADVERTISING MANAGEMENT INNOVATIONS
San Diego, California
Business Owner-Bought AM RADIO time from an El Cajon Station, produced an half hour program, later, an one hour program and, sold commercial spots. JEANS WEST, INC.
El Cajon, California
Assistant Manager-Helped manage a retail clothing store. ILLINOIS MANUFACTURERS’ DIRECTORY
Chicago, Illinois
Advertising Salesman-Sold listings and display advertising to manufacturers. 3
Education
JURIS DOCTOR
CALIFORNIA WESTERN SCHOOL OF LAW
San Diego, California
B.B.A
LOYOLA UNIVERSITY OF CHICAGO
Chicago, Illinois
Skills
• Legal Research
• Legal Drafting
• Negotiation
• Writing Skills
• Case Management
• Acquisitions
• Adobe Acrobat
• Microsoft Outlook • Sales
• Customer service
• Administrative Experience
• Proofreading
• Personal Assistant Experience
• Transcription
• Event Planning
• English
• Computer literacy
• Telemarketing
• Financial services
• Retail sales
• Microsoft Word
• Phone etiquette
• Typing
• Microsoft Excel
• Marketing
• Presentation Skills
4
Assessments
Sales skills — Proficient
October 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Proficient Customer focus & orientation — Highly Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Cognitive ability — Proficient
November 2019
Combining pieces of information to form general rules or conclusions. Full results: Proficient
Sales fit — Proficient
October 2019
Assesses personality traits that are important for sales roles. Full results: Proficient
Legal skills — Highly Proficient
December 2019
Assisting practicing attorneys in the preparation for litigation proceedings Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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