Customer Service Representative
Resume:
Guadalupe Chavez SS.
i j **************@*****.***
Customer service representative eineoe vais
Dear Employer,
am applying for the position of front desk receptionist. was glad I come across your job posting because am a very responsible, hard working and trustworthy individual seeking
team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost
business revenues. also believe my skills and training will allow me to fulfil the responsibilities of a receptionist. am also fluent in English and Spanish. am opened to learn and
new tasks and provided the best service can. hope to have the opportunity to grow, learn and challenge myself in a new workplace. Please see my resume attached regarding my
experience and don't hesitate to email me further Information, Thank you.
Professional Experience
Customer Process phone orders and handling customer needs
service A. Enter orders into company software system - accurately
Representative A’ Place all phone and email orders
Pro floors A:Contact customer to inform them of pending install and/or follow up
December 2021 - A Resolving customer issues
Present A-Check stock
A: Provide customers with product information
A, Deliver outstanding service to our customers
A. Various other customer service tasks / projects requested by Management
Cashier Swing Answered phones politely and promptly, accurately recording and confirming reservations
Manager Managed customer service by training staff, overseeing operations and resolving issues quickly Emphasized fast, friendly
Heery enterprises customer service
‘August 2017- October Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits Ensured a safe and secure
2020 work area by effectively completing every guide line to protect employee and customer
Prepared and maintained food by checking temperatures, restocking food and monitoring potential avenues of
contamination
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent
food-borne illness
Stock, replenish,and organize inventory with accuracy and efficiency completing task 10%faster than average associates
Provide outstanding customer service recieving 96%in customer service feedback surveys
Assist 40 to 50 people per day in finding the best on the menu and providing recommendations with have generated 48%
more of the sales
Cashier/training Provided outstanding customer service to new and long-standing customers by attending closely to concerns,
manager
‘Auntie Anneae™s and developing solutions
pretzels Closing/opening head leader
February 2015- Monitored multiple databases to keep track of all company inventory
February 2017 Prepared and filed bank deposits
Made bank deposit
Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer
satisfaction
Worked in all the locations of pretzel power inc,training other employees in Milpitas,Livermore and Hayward
Receptionist Call customers before workers arrived to deliver the items Mailed checks to employees
AJDG Trucking Made trucking appointments, for oil change, wash ect Filed and organized documents up to date
January 2015- Provided information to callers and drafted office emails
February 2017
SS
Education
GED/Highschool
diploma
Park Ridge private
school at Hayward
August 2013- July
2015
Contact this candidate