Administrative Assistant Records Clerk
Resume:
Marquita R. Ward
adu14r@r.postjobfree.com
Professional Summary: Reliable, service focused professional with excellent communication skills and office skills gained through sixteen (16) years of experience in the Medical field. Office Skills:
• Problem Solver
• Result Oriented
• Cross Functional Performer
• Strong Communication Skills
• Strategic Planning
• Customer Service Skills
• Decision -making
• Organizational Skills
• Computer Proficiency
Education:
Enrolled: J.F Drake State Technical College: Nursing August 2020 GPA: 3.0/4.0
Work History:
Floyd E. Tut August 2017- Present
Medical Records Clerk
Transportation Driver
Activities Assistant
Medical Administrative Assistant /Certified Nursing Assistant (CNA)
• Manage the administrative operations consisting of front desk clerical duties, check in/out patients, answer multiple phone lines and make patient referrals.
• Protect the security of medical records ensuring confidentiality according to HIPPA.
• Facilitate better patient care through effective communication and time of office flow.
• Update the patient account with details of insurance benefits.
• Train new employees according to standard operating procedures. Initiate and arrange residents and personnel files in an accurately filed system. Accurately create time sensitive disability paperwork and forms.
• Professionally respond to employee HR related questions, or direct questions to appropriate staff.
• Transport residence to Doctors appointments and other scheduled events.
• Provide various types of activities for fun and exercise including mental stimulation games as well as plan events such as holiday parties and birthdays.
• Administer prescribed oral medication, under written direction of physician
• Maintain records of patient care, condition, progress, or problems to report and discuss with supervisor.
Brookshire Healthcare April 2015- August 2018
CNA/ Administrative Assistant
• Provided assistance as needed with resident admissions, discharges and transfers. Maintained and updated assigned documentation on a regular basis.
• Reported all changes to in resident’s conditions to Manager on duty.
• Managed Stock Levels of unavailable or low supplies.
• Logged patient status into digital charts.
• Trained and informed new employees on daily tasks on Standard Operating Procedures.
• Checked and verified resident’s id bracelets for personal information accuracy.
• Professionally educated patients on personal care and safety. Maintained a neat and clean environment to ensure residents safety.
Floyd E. Tut Fan Veterans Home May 2007-April 2015 CNA/Administrative Assistant
• Provided high quality patient care daily.
• Followed LPN instructions to perform procedures, including but not limited to administering enemas, applying ice and heat treatments, and giving sitz or therapeutic baths.
• Participated with patient in leisure activities and transportations for various community functions.
• Maintained and updated all medical records, tracked and distributed medication.
• Planned and designed meals to meet nutrition requirement of patients
• Contributed to a positive living environment to enhance client’s quality of life.
• Created events and crafts to keep residents engaged throughout the day.
• Supervised recreational activities of patients.
• Recorded vital signs.
• Provided residents and families with emotional support.
• Monitored patient’s admissions, transferred and discharges. Technical Skills Software: Microsoft Office Suites, Outlook, Excel, PowerPoint, Word, and Multi-line switchboard
References Available Upon Request
References
Gerldine Jordan
106 Rose Ln. Hsv
Judy Hawkins
5018 Powell Dr., Hsv
Tonya Steiger
Academy Dr # 6, Hsv
Latonya Brazelton
6010 Friar Tuck Apt. C, Hsv
Jeanette MClain
6109 Valley Park Dr., Hsv
Nikki Terry
274 Village Springs Dr., Madison
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