Office Manager Receptionist
Resume:
**** ***** ****** *******, ***** 77064 adu12e@r.postjobfree.com
Experienced office manager in the medical field for over 20 years. A detail-oriented manager with excellent communication, time management, problem-solving, and workflow prioritization skills. Decades of experience supporting doctors and patients and working with insurance companies. Technical Skills
• All Script – Expert
• Cure MD – Expert
• Practice EHR – Expert
• Dr. Chrono – Expert
Professional Experience
In Motion. Foot & Ankle, Cypress, Texas November 2021 – January 2023 Office Manager
• Operate an office of two doctors and three employees.
• Schedule surgeries for the doctor; conduct pre-op visits for patients before procedures.
• Forward claims to appropriate insurance companies and verify each patient’s insurance benefits prior to the doctor’s visit.
• Transitioning team to a new online EHR system, Dr. Chrono, working with staff to learn the ins and outs of the platform.
• Maintain doctors’ credentialing with all insurance companies online. Foot Wellness Center, Cypress, Texas 2006 - 2021
Office Manager
• Supervised a staff of two doctors and eight employees at two office locations and managed payroll and benefits.
• Booked surgeries for each doctor and completed pro-op visits for each patient prior to their procedures.
• Transitioned team to a new hospital location and secured the doctors’ updated credentials at the new hospital.
• Stayed up to date on new medical equipment innovations by meeting with medical representatives and introducing the reps to the doctors.
• Introduced and implemented a new EHR system; transitioned to a paperless system.
• Continued leading the team in sending daily insurance claims and EOBs received daily. Doctor Judith E. Rubin, D.P.M. P.C., Houston, Texas 1998 - 2006 Office Manager 2003 - 2006
• Managed a staff of four doctors and ten nurses and receptions at two office locations.
• Handled payroll bi-weekly and other benefits for doctors and employees.
• Tracked and collected day-to-day financial transactions, including receiving payments from patients and insurance companies.
• Arranged surgeries for each doctor and completed pro-op visits for each patient before their procedures.
• Completed and supervised the daily insurance claims sent and EOBs received daily.
• Ensured that the doctors were up to date with their medical credentials by contacting insurance companies by phone.
• Maintained business expenses including rent, utilities, phone, etc. on time consistently. Back Office Nurse 2000 - 2003
• Gathered patients' medical history and chief complaints before being screened by the doctor.
• X-rayed patients’ feet and ankles and provided results to the doctor for review and diagnosis.
• Equipped doctors with the necessary medical tools needed for the treatment of patients’ chief medical complaints.
• Provided patients with at-home treatment guidelines to be followed until future appointments.
Receptionist 1998 - 2000
• Singlehandedly fielded over 40 calls per day, assisting existing and new patients with scheduling appointments and gathering the necessary information for confirming patients' health insurance information for benefits.
• Acted as a liaison between patients and the doctor to provide patients with timely answers to their questions on current diagnoses and ailments.
• Prepared and organized all patient charts prior to scheduled visits and ensured charts were reviewed by the doctor ahead of upcoming appointments.
• Secure co-pays and other payments from patients; made sure all transactions were balanced at the end of each working day.
Education
Bachelor of Science 1986-1990
University of Houston
References
Dr. Judith Rubin
adu12e@r.postjobfree.com
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