MELISSA CARTER

**** ******** **. *******, ***** *7075 / Ph. 281-***-**** adu10s@r.postjobfree.com

Highlights

●Bilingual, English/Spanish, Strong work ethics, ready, willing, and able to start work immediately. Strong Communication and people skills. Various training through Khouri group in business, sales, and productivity. TAA recognition in apartment and rental housing seminar. Experienced on outlook, netscape, scanners, printers, personal computers. I have worked with Yardi and OneSite programs.

Summary

To obtain a position with an interesting and rewarding organization that will allow me to assist the public by applying my knowledge, experience, and skills.

Experience

Property Manager

June 2019 to Present

A-1 Staffing - Houston, Texas

AAA Staffing agency – Houston, Texas/ Brownsville, Texas

●I worked at several Apartment properties around the Pearland, Houston, Pasadena, Baytown, and Texas City areas. I filled in positions for leasing and assistant manager. I also worked at a tax and commercial filing company called File Rite in Port Isabel where I worked in quick books for the first time. It was a great learning experience in seeing how all companies work a little different to get the same general results which is to give customers the best service, have a good working environment, get positive feedback, and keep learning new things. I also worked at a hotel South Padre Island Lodge & Casa Bella (sister properties) which gave me the experience in the hotel industry.

Property Manager

June 2018 to November 2018

Ashford Communities-Houston, Texas

●Managed 162 Apartment community. Duties included managing 4 to 10 employees, scheduling, entering numerous reports, checking and correcting time sheets, assigning duties to employees, ordering supplies, scheduling contractors to work on certain repairs and make ready units, filing evictions as necessary, inspecting apartments (vacant & occupied), filing, data entry, collecting rents, depositing all payments through scanner, giving information to prospects, showing apartments, upkeeping the exterior of the property, entering invoices, Renewing leases, entering work orders and making sure they have been done & closed.

Assistant Manager April 2017 to April 2018

2727 Kirby CAI—Houston, Texas

●Assisted Manager with all office duties, filing, helped organize entire main office, entering payables, making charts and logs until we got an office program going, making schedules for concierge, enforcing and implementing rules and regulations, answering Homeowners calls and emails, checking property, timekeeping, billings, printing checks for vendor & service payments Scheduling any and all needs for Homeowner events, filling in at front desk for concierge when needed.

Property Manager May 2009 to January 2017

Steller Interests—Brownsville, Texas

●Manage 296 unit apartment community, Process new, renewed, and terminated applications, conduct weekly staff meetings, Overseeing 10 employees, inspecting apartments, data entry, review and file all applications and monthly reports, order supplies through various vendors, enter all payroll and property payables, Check leasing bonuses and commission logs. Assist Regional Manager with forms needed and Regional filing.

Apartment Manager Nov 2007 to Apr 2008

Los Cedros Apartments—Brownsville, Texas

●Manager 136 unit property, Screened applications, gave tours of Community and apartment viewings to prospects, instructed maintenance to various work orders, ordered supplies, entered payables, made weekly employee schedules, filed, assisted Region Manager with sister property as Area Mananger.

Insurance Agent Jun 2006 to Nov 2007

Safeguard Insurance—Brownsville, Texas

●Gave home and auto quotes, answered customer questions regarding individual insurance needs, performed general office duties, answered multiple phone lines, filing, data entry.

Location Supervisor Dec 2004 to Nov 2005

Advantage Rent A Car—Brownsville, Texas

●Directed and Coordinated activities of business departments concerning production, pricing, sales, distribution of products. Prepared paperwork and assigned duties. Participated in the marketing program through ARAC University training.

Location Manager Jun 1994 to Dec 2004

Avis Rent A Car—Brownsville, Texas

●Establish and implement departmental policies, goals, objectives, conferring with board members, organizing officials and staff members as necessary. Determine staffing requirements, interviewing, hiring, and training new employees. Monitoring business and agencies to ensure that they efficiently and effectively provide needed services while staying with budgetary limits.

Education

Basics

University of Texas Pan America—Edinburg, Texas, USA

Languages

Bilingual, English/Spanish

Skills

Data entry, English, Spanish, filing, General office duties, Insurance, Marketing, Meetings, Excel, Outlook, Netscape, Payables, Payroll, People skills, Pricing, Sales, Scheduling, Scanners, Organizing, Interviewing, Documenting, Self motivated, Team player, Multitasking, Budgeting, Etc.

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